Leonard Buildings & Truck Accessories Reviews

Name: Leonard Buildings & Truck Accessories
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,052 Reviews

81 %

of reviewers recommend Leonard Buildings & Truck Accessories

Company Reviews

Metrics

Info

4.3

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, excellent service, good communication with Mr. Guy! The shed we ordered is very good quality and was professionally installed. Happy with their service!”

Helpful Report

Posted 7 months ago

“Brought truck in to get two side windows tinted ..they charged $140 to tint two lousy windows and left drivside door loose where they removed door panel and also left big a** Stain n drvr seat .. picked truck up late nite..called next day no response ..never do business wit them again no way to run business ..”

Helpful Report

Posted 7 months ago

“Terrible experience truck been sitting there a week and putting everyone else in front of me poor management!”

Helpful Report

Posted 7 months ago

“Terrible experience, bought a leer truck cap for and paid to have it installed. After multiple visits the truck cap was still not installed. Called H & H in Pensacola they fixed everything and had it working within in hour. Do not waste your money and time. Just go to H & H in Pensacola.”

Helpful Report

Posted 8 months ago

“The overall interaction was great! I showed up and told them what I was looking for with specific details on requirements I needed. They immediately were able to make several recommendations and talked through the differences to help me make the best decision. The response time was quick and the order as well. Didn't even take a full week. Installation was easy and quick as well. I believe the price was well worth it.”

Helpful Report

Posted 8 months ago

“Talked with Trevor the store manager in Aberdeen NC about the best system for my truck. VERY informative, helpful. Thank you!”

Helpful Report

Posted 8 months ago

“I purchased a truck and wanted a new bumper/grill guard put on. Jesse and Jamie helped me get exactly what I wanted at a good price. The installation of the bumper was quick and there were no damages to my truck. They both are great at customer interaction and did not try to sell me anything I did not want. The Rockingham store Rocks!”

Helpful Report

Posted 9 months ago

“Since my very first visit the staff has been amazing and has done everything they could to satisfy the customer. This staff definitely knows what they are doing, and they do their work in a timely manner which is very pleasing as for as their quality of work. Leonard’s definitely is a great place to go to have projects done on your vehicle, everyone is very knowledgeable in their expertise. I definitely would recommend going to Leonard.”

Helpful Report

Posted 9 months ago

“Welp, the company came to our property to relocate a shed. There was concern about the lawn due to the recent amount of rain. The driver was Ryan. S. I had a conversation and found him to be extremely competent about the task right away. The shed was hooked up and the pulling began. I was alarmed when tires started to spin. Oh the stress level! But Ryan knew exactly which actions to take. It was a mighty professional experience. I expressed my gratitude to him and it was refreshing to know that there was good people in the world and on the job. He was absolutely amazing. I phoned the company to express my gratitude and spoke to Ron. That’s when I discovered that Leonard’s hires the right kind of individuals intentionally. My gratitude was so high that I took a drive over to take a look around and to say “Thanks” in person. Ron came out the same day to take measurements of our lawn. It’s great knowing that such high quality people are working throughout the community. I appreciate the attention to detail these guys have to my family’s needs.”

Helpful Report

Posted 9 months ago

“When buying a building from these people, they deceive you and not tell you that you’re paying a rental fee while you’re buying( said it’s in the contract), which is 45% of your monthly payment, just paid 8 grand for a building that was originally $3500. Read your contract people because they will not go over it with you. When you call in to get a payoff, they give you the run around. I will not recommend this business to anyone.”

Helpful Report

Posted 11 months ago

“We bought a unit in Jan.2023 it was delivered damaged we took pictures to them to show the damage but still no results not even a phone very upset thought this was a good company”

Helpful Report

Posted 11 months ago

“Return customer and I already have another project planned! Just had Halo lights installed on my 18 JLU and could not be happier. These guys know what they are doing, get it done right the first time and are just down right friendly. I'll be back as soon as my checking acct allows me!”

Helpful Report

Posted 11 months ago

“Great place to deal with ! Will definitely refer friends and family to Leonards. Manager of the store very helpful and knowledgeable on truck and jeep accessories.”

Helpful Report

Posted 11 months ago

“Ryan was phenomenal‼️ He provided great customer service and was a pleasure having him deliver & install our building”

Helpful Report

Posted 11 months ago

“I had an issue with my truck topper and contacted Leonard where I purchased it. I dealt with Jose Irizarry the manager at Leonard in Wilmington, NC who was so helpful and professional and I can’t say enough good things about him! Leonard’s is the best and I would highly recommend them if you are in the market for a truck topper or anything else that they carry. Super customer service!!”

Helpful Report

Posted 1 year ago

“Went to buy me a shed the lady Tammy at leanord was so nice and helpful got the one I wanted and out the door in a flash got it delivered and setup today just like she said i wish everywhere I shopped had these kind of people working with all the knowledge they have and 5 star customer service thanks alot I love it”

Helpful Report

Posted 1 year ago

“We have bought numerous items from this store and they always exceed our expectations!! All the personnel are extremely helpful, knowledgeable and trustworthy!”

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Posted 1 year ago

“First time buying from Leonard it was awesome Tammy got me the shed I really wanted and she was so nice letting me look and showing me around wish every place i shopped were that friendly. Thanks alot”

Helpful Report

Posted 1 year ago

“everyone was very kind and helpful installed my hitch in time quoted will go back”

Helpful Report

Posted 1 year ago

“I would rate this company with a 6-star rating if it was available. The knowledge of the products and the explanation with the differences between bed covers was instrumental in helping me make my decision to purchase the Armor Flex bed cover for my truck bed. I am truly satisfied.”

Helpful Report

Posted 1 year ago

Leonard Buildings & Truck Accessories is rated 4.3 based on 1,052 reviews