Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 861 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience and friendly staff, will return in the future.”

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Posted 1 year ago

“Great bike,Delivery was very fast. Second battery by redemption could be simpler. All in all a very pleasant way to buy a quality bike”

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Posted 1 year ago

“Ebike arrived very quickly and in perfect condition - well recommended.”

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Posted 1 year ago

“Overall I'm really happy with my C5, it arrived fairly promptly, was easy to put together and rides well. I have replaced the seat because I didn't find it to be comfortable. Only small issues were one of the 4 screws holding the handle bar on was a little cross threaded and the little part that clamps the brake cable to the rear caliper was missing – fortunately I found this on the bottom of the box the bike arrived in.”

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Posted 1 year ago

“Very happy with the helpful service I received at Leon Cycles. Also happy with the bike.”

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Posted 1 year ago

“No dramas , all good”

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Posted 1 year ago

“Thanks for the cable happy with it.very happy the delivery time .rate 5”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“This is a review for Leon UK, but there doesn't seem to be any way of leaving a review for them, so I'll have to do it here. Initially, the bike was great, but since having a problem with a cable that got damaged, they have proved impossible to deal with, taking months to respond to emails and supplying a motor that seems to be faulty, and now they've stopped answering emails.”

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Posted 1 year ago

“Great customer serive, very happy customer. Thank you :)”

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Posted 1 year ago

“Leoncycle bend over backwards to help customers and Shane is SUPER helpful and VERY courteous”

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Posted 1 year ago

“We bought the NCM Paris+ Folding E-Bike as a means for commuting, and we could not have been happier with the service provided by T. from Leon Cycle Australia's Sydney branch. T. assisted us with all enquiries, whether be technical or absolutely basic (to the point where questions could have been deemed silly), in a friendly manner which gave us confidence and assurance we were investing in a quality product. The bike has since been running smoothy and we have the peace of mind knowing that should any issues arise with the bike, T will always be on hand to assist where need be. Thanks once again and keep up the great work!”

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Posted 1 year ago

“Amazing service and support for my NCM bike. Although I purchased elsewhere they were able to identify the part I needed and send out lightning quick to get me back riding again. Cannot recommend highly enough”

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Posted 1 year ago

“Good helpful staff. Will buy again.”

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Posted 1 year ago

“Not good too costly of shipping”

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Posted 1 year ago

“We have now got two and they are out standing for any terrain...we live in Wales say no more....”

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Posted 1 year ago

“Great service. Ready to help and prompt delivery of parts.”

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Posted 1 year ago

“Service excellent problem with the headlight and a replacement sent to me.”

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Posted 1 year ago

“Not much to say it has all the features I wanted and the price was right. It was even delivered earlier than I expected even though it was to the wrong house, that’s on the transport company though.”

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Posted 1 year ago

“Highly recommend I Live in Nth Qld brought a battery had a problem with it rang them and they replaced it no problem. Will definitely deal with them again”

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Posted 1 year ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 861 reviews