Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.17

2.2 Rating 421 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.2

Based on 421 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 5 star review on 1st April 2025

Jennifer H

Leons Furniture 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery team from Leon was one of the best parts of the purchase of the complete bedroom set, if you need to have items delivers request it to be Camion 11 from Laval. Very courteous, professional and pleasant team. I will revisit this with the actual furniture experience, but my shopping experience was great including my interaction with the young consultant. I did not take the extended warranty.”

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Posted 2 years ago

“We love to shop at Leons, our whole house is from Leons, the staff are very knowledgeable and happy to deal with. They take the time to help you find exactly what you want and Cindy Alton did a wonderful job helping us purchase our two lovely swivel rockers.”

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Posted 2 years ago

“My brother and I had the good fortune of dealing with Alex Lypovenko at Leon’s 140th Street Edmonton location. We were looking to furnish a 1 bedroom apartment for my brother. Alex was extremely helpful and an absolute pleasure to deal with. He made the entire process go very easy and smoothly. We had a problem in getting 2 side chairs we had requested in time for my brothers move in date as they were on back order until October. Alex was able to replace the back ordered ones with 2 new ones that we picked out. Now our order will be complete for move in. Our delivery is scheduled for September 2nd. Alex went above and beyond in helping us and I will definitely recommend all my family and friends to see him for any future purchases they need from Leon’s. Thank you for everything Alex!!!”

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Posted 2 years ago

“Thank you Kamal for the wonderful service we received , when buying our table & chair. Ruby Hopkins”

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Posted 2 years ago

“I called the Mississauga Leons (201 Britannia Store) to find out about furniture. Talked to Samia there, she was very friendly and professional. She answered all my queries and help me choose my furniture.”

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Posted 2 years ago

“We recently worked with Shweta at Leons in London and we had excellent service from her. We would highly recommend her to any future purchaser. She was very helpful and responded to texts very quickly.”

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Posted 2 years ago

“We bought our first sofa here in 2010. Now was the time to replace it. Thanks to Sawsan, we found what we were looking for. Good price, in stock. Thank you.”

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Posted 2 years ago

“I have dealt with Leon's twice and had Great service from Dave Solski he was very helpful with our purchase We would recommend him to future buyers.”

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Posted 2 years ago

“I shopped at the Whitby location and Rose was more helpful in finding exactly what we need. Thank you Rose for making the shopping experience a rewarding one.”

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Posted 2 years ago

“went to leons in dartmouth was very pleased with service and helpfull people who were great”

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Posted 2 years ago

“I bought a bedroom suit from Leon’s on United Blvd and had it delivered to Cultus Lake. I was very impressed with the professionalism and politeness of their delivery guys. They Polite, Kind and circuitous…… also put everything where I wanted. I’have had a lot of deliveries in the last five years and I would say these guys were the best. Thank you guys.”

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Posted 2 years ago

“Very great service in kentville . Gar was our sales rep!No one else from now on! Came a few weeks early then expected and the best service! We shop at other places and we have not seen service like that in a very long time! Again thank you!”

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Posted 2 years ago

“My Wife and I recently purchased a chair and sofa from the Winnipeg location. Upon delivery there were some issues - it happens from time to time. When we went to discuss the issues at Leon's we were helped greatly by the Customer Care Manager - Chiqui. It is nice to know that the people you purchase from truly have your back when an issue arises. It was the very best service and we will definitely continue being customers at Leon's based on a very positive outcome from what could have been a very bad experience. Thank-you Very Much Chiqui !! Regards, Sean & Kathy”

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Posted 2 years ago

“I have bought several items of furniture from Leons and my sales associate Yasser went above and beyond to make sure that I was happy with my purchases. He is extremely friendly without being pushy. I would highly recommend Leons and make sure to ask for Yasser Hasan”

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Posted 2 years ago

“Chan at the Sherway location is awesome very helpful and was not pushy and she was very knowledgeable”

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Posted 2 years ago

“2 years ago we purchased a couch at the Dundas St E location in Mississauga. The salesman at that time was Francisco Buitrago, he was very knowledgeable friendly & professional. Prior to the delivery of the couch there was a slight price drop, I contacted him, attended customer service & received the difference. The couch was delivered on time, and set up. We found ourselves in need of a new Queen mattress & box spring set, I contacted Leon’s asking for the same salesperson, finding he still worked there I was able to speak to him & set an appointment the next day. I attended, met with Francisco who has extensive knowledge in mattresses etc and made a purchase without any issues. I’ve also dealt with Customer Service and found them second to none as opposed to there competitor down the street (The Brick). Would definitely recommend Leon’s and the salesman to anyone. They are backed by a strong and friendly customer service department.”

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Posted 3 years ago

“We were very pleased with the service we received from Sawsan the sales person who was very helpful when we purchased dining room chairs. We would certainly recommend Sawsan and Leon’s to anyone! Thank you again. Rae Shepherd”

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Posted 3 years ago

“Sawsan, my sales assistant on Queensview Drive, was a huge help in my search for a love seat. She was very professional and in particular made sure to point out those couches that were available immediately. I ended up with a lovely purchase, made even better by the 20% off customer savings certificate.”

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Posted 3 years ago

“I just bought a chair there and they have been absolutely excellent with helping me out. Lou Ann in service plus Terry my salesman and also the service technician have been absolutely great. Cannot say enough about my service from these people. A special thanks to them all.”

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Posted 3 years ago

“The customer service I received when the delivery men delivered my new mattress was great!! Friendly, timely service the only thing that was wrong was I forgot to write down their names so I could personally thank them. Well done delivery gentlemen from Kingston Leon's that serve the Napanee area👏”

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Posted 3 years ago

Leons Furniture is rated 2.2 based on 421 reviews