Leons Furniture Reviews

2.2 Rating 359 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 42%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Helpful Report

Asked by bevwaite (6 months ago)

I recently (3 weeks ago) purchased a leather recliner . Brand unknown and it was on clearance because of scuff damage to the outside leather panels. I’m trying to sit on it for the last 3 weeks it feels like nails are coming through- it like sitting on a bed of nails!! I was told after I pd for it that there was no returns - nada. I’ve bought from Leon’s before and didn’t think there would be an issue. There is if you sit on it for more than an hour your backside is peppered with small wounds.

Helpful Report

Asked by Joe Mordarski (6 months ago)