Leons Furniture Reviews

2.2 Rating 384 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 43%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 51% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

77.78%

Industry Average

“ I had best service from Alex Lypovenko I came looking for a dinning suite and he approached me. He answered all my questions and did not pressure me to buy. I came back with my daughter a couple days later and Alex remembered me He assisted my daughter and I and we purchased the suite. I would deal,with Alex again a very nice and professional man ”

- Anonymous

“ I have purchased carpets ,dishwasher and furniture from Leons ,,great service and staff ,good prices , very pleased with staff as well . ”

- Anonymous

“ We received EXCELLENT service from the delivery drivers and also Sales Rep in the Scarborough store. ”

- Clarke

Leons Furniture Reviews

Customer Service - Good