Leons Furniture Reviews

2.2 Rating 419 Reviews

27 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(1 week ago)

Greater than 47% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

78.47%

Industry Average

“ Excellent customer service from Pax. Highly recommend Pax His advice helped me get quality furniture. ”

- Anonymous

“ Really nice guys and fantastic service. ”

- Doris

“ The amazing duo of pedro and martin from leons returned again for another delivery of a new piece of furniture. This time a dryer. Friendly, organized, prompt, they took out the old one and put in new one in a flash. No complaining, friendly, service. kudos you two! ”

- Donald D'Haene & Richard Martin & Maurice Ambeault

Leons Furniture Reviews

Customer Service - Good