Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.17

2.2 Rating 419 Reviews

27 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.2

Based on 419 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yesterday l made a bad review of a renzo sofa and sealy mattress. Today they called to make it right! Thanks Nadia and Brantford Leons!”

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Posted 2 weeks ago

“I am completely satisfied with the delivery guys Sam and Tyler! Funny, friendly, and helpful! I love my couch and they set it up for me without issue. The couch is comfortable , sturdy, clean, and perfect for me. I wouldn’t shop anywhere else for my home items. Yes you pay more but it is good quality and lasts a long time.”

Leons Furniture 5 star review on 1st April 2025

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Posted 2 weeks ago

“Joan Skinner was the Leon’s staff that served me and my friend and she was excellent! She answered all of my questions even fielding some questions in the phone after the sale. She was friendly and very competant and a real joy to interact with. My experience couldn’t have been better!”

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Posted 1 month ago

“Great service and wonderful delivery men very kind and quick. The couch is amazing and so comfortable! I will always use Leons for furniture and appliances”

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Posted 1 month ago

“We had the best service from JEAN PAUL in Moncton NB HE HAS A GOOD WORK ETHIC and is very personable. Thank sir for the great service we need more of his type in this world.”

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Posted 2 months ago

“Andrew and Tucker were very professional from courtesy call informing me they are going to arrive within the hour. They were careful bringing King Size bed upstairs and setup in Masterbedroom. I am very impressed with their work ethics and skills putting the bed frame together in no time.”

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Posted 2 months ago

“My name is mladen , and today we received a sofa, it looks difficult to get in but jashan and lucky teams give their 100 percent by showing their professionalism, they brought it in. I'm quite satisfied from their service.”

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Posted 2 months ago

“IN THIS DAY AND AGE IT WAS A PLEASURE TO DEAL WITH A COMPANY THAT CARED.The Sales person Meghan did everything possible to insure our needs were filled when we purchased a new mattress for my wife's return home from the hospital.Prompt delivery.Very smooth transaction.”

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Posted 2 months ago

“The good food on leons I like leons food tqq for nice test food leons🥰”

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Posted 3 months ago

“Manii, from Guelph store provided excellent service in a professional, knowledgeable and respectful manner.”

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Posted 3 months ago

“My situation was peculiar and the Manager after listening to my purchasing situation worked with me promptly and to my complete satisfaction.”

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Posted 3 months ago

“Great service from Harvey my sales rep! Delivery team was amazing! Love my new recliner ❤️”

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Posted 3 months ago

“Very friendly and helpful”

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Posted 3 months ago

“Excellent customer service from Pax. Highly recommend Pax His advice helped me get quality furniture.”

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Posted 5 months ago

“What a great experience. Charlie our sales person was amazing. Great information and no pressure. The delivery was awesome. Really nice guys and fantastic service. They were efficient and friendly and got the delivery completed quickly and carefully. Much appreciated the skill with which they brought in our furniture. Honestly can’t say enough good things about this company. Good customer service is hard to find these days but Leon’s sets a stellar example of the best. The staff member who contacted us by phone was lovely too.Thank you so much.”

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Posted 5 months ago

“The amazing duo of pedro and martin from leons returned again for another delivery of a new piece of furniture. This time a dryer. Friendly, organized, prompt, they took out the old one and put in new one in a flash. No complaining, friendly, service. kudos you two!”

Leons Furniture 5 star review on 24th October 2024

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Posted 5 months ago

“We purchased from Leon’s Orillia the salesperson was Maria Lamanna . She was excellent offered extra discounts, she has a wonderful personality and a great asset to your company . Gerry Weller”

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Posted 6 months ago

“On Friday, September 6, 2024, I purchased a 30" LG refrigerator. Arrangements were made for its delivery on Sunday, September 8, 2024, between 8:00 and 10:00 a.m. I received a call and an email on Saturday, September 7, 2024 informing me of the scheduled delivery time. On Sunday, prior to 9:00 a.m., I was contacted again to confirm that the delivery team was en route and would arrive at my residence in approximately 30 minutes. SC DELIVERY MGR delivery personnel arrived at my home before 9:30 a.m. They displayed a significant level of professionalism, consistently prioritizing cleanliness, respectfulness, and careful handling of the product during the process. I would like to extend my gratitude to everyone involved, from the sales representative Nadeem to the scheduler and the SC DELIVERY MGR team. Each individual played a significant role in ensuring that this experience was both pleasant and stress-free. This has been a highly positive experience, and I would not hesitate to recommend Leon's, located at 20 McLevin Ave, Scarborough, Ontario. Kudos to all!!!”

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Posted 7 months ago

“I was at leon's Burlington and Happy Harsh helped me and he is a really nice guy.”

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Posted 7 months ago

“I dealt with Dennis when making my purchases. He was very helpful, knowledgeable. I purchased 7 appliances and am very happy with them. I would refer friends to Leons and Dennis. Was very impressed with the extended warranty and the fact if i have a problem i deal with the Leons repair Company not another company. Very happy with the two men that delivered our appliances. Very professional.”

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Posted 7 months ago

Leons Furniture is rated 2.2 based on 419 reviews