Hi Adrian,
Thank you for taking the time to leave a review and I'm sorry to hear about your experience. We'd love to help as our mission is to genuinely improve your sleep posture, and if you're not getting on with the pillow there's normally a reason. Please just give us a shout at hello@levitex.co.uk
“To be honest I can’t get use to it I try to get to sleep on it but can’t so I go back to my old pillow and then try again when I’m half asleep and still struggle with it
Regards Jordan”
“I purchased a pillow for myself and my father just before Christmas and both of us have noticed a significant improvement in sleep quality and reduction in back pain. Thank you so much for a fantastic product and great customer service, I recommend you to everyone!”
“Takes a bit of time getting the hang of it and lying on one's side with stiff joints likewise. But it seems to work and for a good night's sleep, I am most grateful.”
“The service has been ok, but I’m very disappointed in the pillow I have purchased . I waited for nearly 3 months before I write about my experience. The pillow
Actually made my neck even worse than before, it has not helped me with my neck pain and sleep, every morning my neck is in more pain and more stiff. I have followed all the instructions you have given and watched all the videos on Instagram. The pillow is too firm and makes my neck very stiff in the morning. So I have decided to stop using this pillow. Any person cannot sleep on one position, we are all human and when we are alseep we change positions to different sides and then sometimes on our back, we cannot sleep in one set position.”
Hi Sajad,
I'm really sorry to hear you've had a bad experience, and particularly that you didn't get in touch with us over the last three months, instead of struggling. We would have connected you with one of our Sleep Experts and made sure that we can actually help you sleep better, as this is our mission. This is an unconditional offer so please feel free to get in touch with us at hello@levitex.co.uk and we will do our best to help.
“The pillow was very well made the 100mm was perfect height I’ve been looking for a pillow to replace my old one for a very long time and I thought I’d struck gold sadly the pillow was just too hard for me I had to return it. The company was very good and understanding and my refund was paid promptly. Just wish the pillow had suited me.”
“Really good service. They allowed me to try two different size pillows but unfortunately neither worked for me. Absolutely no hassle sending them back though and prompt refund so I can't fault their customer service.”
“Good customer support - most helpful in answering my query regarding which sizes to choose, enabling me to place an order.
Delivery was prompt and the pillows were nicely packaged.”
“It took some time for me to get used to such a low pillow, but once I did so, it did provide some relief from my back pain and all of my neck and shoulder pain disappeared. I am diabetic and suffer from neuropathic pain and so I would not expect improved sleep posture to cure all of this. I have now started on a new medication for neuropathic pain and now find myself able to sleep on my side again with my Levitex pillow, without significant pain. I have just had two nights of the most relaxing sleep for several years.”
“I don't have a lot to comment on about Levitex's service as can't recall much about it. However, their product is AMAZING!! No more snoring from my husband!!”