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Lexham Insurance Reviews

4.3 Rating 4,650 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Andrei Loginov
Verified Buyer
“Cheapest price, relatively easy to setup all data on their website. The only downside was with my accounts - for some reason they allow multiple accounts for same email, so you might endup with one account which you used to buy insurance and another which you used for quotes - and at some point you will not be able to login to the one which holds bought insurance. So that required manual intervention from their staff.”
Helpful Report
Posted 6 years ago
Joao Figueiredo
Verified Buyer
“Lexham Insurance presents the information clearly, is cost-effective and most importantly: responds quickly to requests.”
Helpful Report
Posted 6 years ago
Colin
Verified Reviewer
“First of all I cannot access my policy documents because the details you sent do not work...also charging £10 for a paper certificate? ..how can that even be justified? I am sorry I even renewed with you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“simple and easy get cover.quick and understandable help on live chat.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Although the person who i called the first time did not send out the email for the portal they had very good customer skills and explained everything i needed to know. When i then re-called about the portal log in the person who helped me was very kind and talked me through the proccess of using it. This to me is great customer skills.”
Helpful Report
Posted 6 years ago
Hamish Marwick
Verified Buyer
“It was a good price, however the account making with the reference code was unclear and none of the documents downloaded until days later unless that is beacuse there is a delay? But over all good company thank you very much.”
Helpful Report
Posted 6 years ago
Peter Kelly
Verified Buyer
“Absolutely brilliant”
Helpful Report
Posted 6 years ago
Peter Taylor
Verified Buyer
“Just signed up and spoke to customers services a few times, everyone seemed efficient and helpful. Nice.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Back motorcycling after along time out pleased with the easiness of getting my insurance sorted.”
Helpful Report
Posted 6 years ago
Luigi Cardito
Verified Buyer
“Price, easy process for renewal. The customer service has been available and clear.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“To be honest my insurance is still a bit too high. In the normal countries is like 300 per year, whereas here is double (mine plus one 1 in front of the 300), but overall it's the cheapest option”
Helpful Report
Posted 6 years ago
Joshaua Barker
Verified Buyer
“great price and great service.”
Helpful Report
Posted 6 years ago
Jordan Mcpike
Verified Buyer
“Best quote and easy to insure online. Then follow on phone call to ensure everything was correct.”
Helpful Report
Posted 6 years ago
Tomasz Jagiela
Verified Buyer
“So far so good. Thank You”
Helpful Report
Posted 6 years ago
Scott Bain
Verified Buyer
“Easy and straight forward process and good customer service from call centre.”
Helpful Report
Posted 6 years ago
Kenneth Wilson
Verified Buyer
“Very good and friendly service . Operator was very helpful and also explained everything fully”
Helpful Report
Posted 6 years ago
John Williams
Verified Buyer
“Courteous and professional service which quickly brought results. Thank you.”
Helpful Report
Posted 6 years ago
Callum Willoghby
Verified Buyer
“I rang today at 12:07 to speak to someone regarding my renewal quote ref no 428025ZJEE. I wanted to call to Lexham to query the quote price and change some details. I spoke to a gentleman, I can’t remeber his name, he confirmed my renewal quote but seemed reluctant to look at any of my information for me. Some of the info was incorrect on my documentation and I also wanted to see if the price would be reduced if I added some other information. He said that my price wouldn’t change if I changed any of the details on my policy and that the details that were incorrect wouldn’t void my insurance if I had a claim so there was no point in changing them. I didn’t want to argue or question this as I’m not clued up on what can effect insurance premiums/claims so trusted the gentleman and just finished he call. I only renewed my quote because Lexham was still the cheapest, if it wasn’t the cheapest provider I would have gone elsewhere based on the service I received today. Thanks, Callum.”
Helpful Report
Posted 6 years ago
Dogukan Ilmisen
Verified Buyer
“Thanks for the quick help”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy to use”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,650 reviews
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