Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Lexham Insurance 5 star review on 6th February 2024

Vinicius Palmieri Brito

Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

Imran Oriakhel

Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on the documents”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“I was speaking to Ruth about a quote. she was friendly and absolutely brilliant, the kind of service you love to see. she helped answer any question i had and did so professionally and efficiantly. Amazing job”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thank you so much for the review!

Posted 1 year ago

“All is fine so far. Got the best quote by far from Lexham for my campervan. Rung them afterwards to see if I could have my documents in paper form which was no problem and they were with me next day. Exellant service.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“so far my experience is good”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“Going from a compare the market site to purchasing the insurance on line, I was disappointed that the attachments sent after paying the fee in full revealed that the 9 year's no claims bonus could not be applied to the policy I bought. This was only revealed in a letter. I believe this should have been revealed in the terms and conditions when I ticked the box to confirm my understanding...the issue of the no-claims bonus was not mentioned in the T&Cs. I could have canceled but would no doubt have been charged a cancellation fee...instead, I chose to pay the additional fees of £109 as learned no claims bonus set against one vehicle could not be applied to a second vehicle....this should have been noted in your T&Cs...I understand it is on your web site but I was never directed to your web site”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“I NEEDDED The help of my friend tô Talk on The Phone becsuse U don't speak english and The Services Was very bad They didn't let my friend speak With my permission”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Gosto do trabalho Lexham Insurance”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Marcelo dos Santos Roberto”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very good costumer service. Very easy to cooperate”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Good value scooter insurance. Excellent service and web site. My 5th year with Lexham . No need to look elsewhere. Check it out you will be impressed.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“muito bom, eu gostei muito”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“👌👍🇬🇧🤝”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Really excellent service delivered my trusted moped insurer is definitely Lexham insurance.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“You guys just cancel insurance and dont care about nothing , i call all time but nobody can have a solutions for my problem .”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Great service 👏”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“a great experience using safe lexhan”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Good service”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“And a very good group of professionals. It's a great insurance company”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Walacegzanotti”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews