Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,852 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took a while to get on the phone with someone. The lady who helped me was probably quite new. I have to say she didn't put much effort into speaking in an understanding way. I asked many times if she could pronounce words more clearly as it sounded like she was covering her mouth all the time and very important things she was saying was quite hard to understand and sounded somewhat fed up. Maybe the Saturday shift is more boring I get it...”

Helpful Report

Posted 1 month ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 month ago

“Could not belive how simple it was get insured from quote to complete satisfaction in under 20 mins”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“Excellent work”

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Posted 1 month ago

Thanks for leaving us a review!

Posted 1 month ago

“Amazing very helpfully”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Once again for the 5th year Lexham Insurance have given me a fair quote and I’m delighted to deal with them for my moped insurance. Thanks for always offering a quote that I can afford !”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“A very good experience easy to navigate web site a few relevant questions and extra options Signed up and payed It only took several minutes start to finish Very impressive”

Helpful Report

Posted 1 month ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 month ago

“Seems fair priced for new rider's on CBT”

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Posted 1 month ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 month ago

“It was good”

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Posted 1 month ago

Thanks for leaving us a review!

Posted 1 month ago

“I am very ampress and happy to this company.”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“It's good”

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Posted 1 month ago

Thanks for leaving us a review!

Posted 1 month ago

“I feel satisfied to have my motorcycle insured by you.🤝😍”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Amazing service”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“Excellent service setting up new policy. Thanks”

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Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“They arnt insuring quad atv was coming to my renewal and didn’t want to insure”

Helpful Report

Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 month ago

“Just chatted with Sabine, who added my no claims to the policy and refunded a very fair reduction for adding it. My previous insurer had told me I wouldn't get it as the policy was 3 weeks from ending. But then they sent it anyway. The online chat was efficient and very helpful/”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 month ago

“This company is awful. They charge you even if they cancel the insurance by themselves. We can’t talk to them by phone unless we have 4 free hours to wait and we’re never allowed to change nothing because they don’t care about nothing just money. Very bad service.”

Helpful Report

Posted 2 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards Lexham Insurance

Posted 2 months ago

“Did you very special and they are very respectful people”

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“Good service best insurance company”

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Posted 2 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 months ago

“After hunting for cover across multiple companies Lexham are the most reasonably priced & best cover out there!”

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Posted 2 months ago

That's great to hear, thanks for the review!

Posted 2 months ago

“Very easy site to use will recommend”

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Posted 2 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 months ago

Lexham Insurance is rated 4.3 based on 4,852 reviews