Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad bad and bad no responding on calls and emails and even mobile apps worst service ever seen. Again telling you worst service of Lexham Insurance service.”

Helpful Report

Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along with your full name, DOB, and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Good Gvery good”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Never answer the phone when you need anything”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Cheapest insurance for my campervan I could find. Very pleased. Does take a while to get through on the phone though.”

Helpful Report

Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Very good App easy to use”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Very good thank you 😊”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very good , I like”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

“Fats and easy No messing about”

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Posted 1 year ago

Thanks for leaving us a 5-star review!

Posted 1 year ago

“Waiting times to speak to an advisor on the phone is ridiculous. Tired 3 times waited 40min each time when I got through every helpful however had to still keep putting me on hold to find out information.”

Helpful Report

Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“very good lexham”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Hassled me for a lot of documents for no reason feel mistreated unfairly.”

Helpful Report

Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 year ago

“Muito bom, são atenciosos e muito rápido e práticos super recomendado”

Helpful Report

Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Absolutely amazing insurance company, sadly had my bike stolen and they sorted my claim! My new policy is back with them agaib”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“You really should have 5 stars but ...... On the 17th of May you received my payment for insurance for this year. BUT today the Renewals team warned I was no longer insured.”

Helpful Report

Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review! If you require further assistance can you please email enquiries@lexhaminsurance.co.uk with details of the issue you have encountered along with your full name, date of birth and vehicle registration number and a member of the team will be able to help you.

Posted 1 year ago

“good evening. I'm sorry! I'm disappointed with your company. There are also other nationalities who do not know English well and ask a friend for help and you do not let him help me”

Helpful Report

Posted 1 year ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards Lexham Insurance

Posted 1 year ago

“Website fast and easy to use thank you”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“Lexham is good”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very good perfect”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 4,645 reviews