Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

4.3 Rating 4,645 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

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Lexham Insurance 5 star review on 6th February 2024

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Lexham Insurance 5 star review on 15th August 2023

Dominic Brookes

Lexham Insurance 5 star review on 10th May 2023

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Lexham Insurance 5 star review on 14th April 2023

Marcelo Dos Santos Roberto

Anonymous

Anonymous // 01/01/2019

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“Amazing 🤩”

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Posted 6 months ago

Thanks for leaving us a review!

Posted 6 months ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 6 months ago

Thanks for leaving us a review!

Posted 6 months ago

“There expensive on premium and the excess fee is ridiculous £1000 excess, had no other choice”

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Posted 6 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 6 months ago

“not really had any contct with them only to comence policybut hoping for a happy future with them !”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Good service apart from waiting time on the phone to talk to someone (1 hour 20 minutes waiting) Also got a quote and when I called back 4 days later and the price increase by £25.00”

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Posted 6 months ago

Hi Mark, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 6 months ago

“Take too long to answer the phone”

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Posted 6 months ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 6 months ago

“Good service”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“Easy and clear to understand and patient as my phone was dodgy”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“First time to insure our new camper van was easy to set up with competitive rates.”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“One of the best insurance company in The united kingdom.”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Very disapointed ,my son insured a bike but unfortunately had problems and had to change it .Identical bike and within 14 days of starting the policy but charged an extra £220 .It was a nightmare getting through to someone taking nearly 3 hours .I went online afterwards and entered all the details of the new bike and your insurance quote was identical to the original one .Why has it cost £220 to change the number plate over ????????????”

Helpful Report

Posted 6 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 6 months ago

“Zero to no customer service. A very difficult company to deal with. App doesn’t work.”

Helpful Report

Posted 6 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 6 months ago

“Easy to deal with. Good communication pathways”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“I don’t like it”

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Posted 6 months ago

“Great to stay, I hope with you for a long time”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“Very nice”

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Posted 6 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 6 months ago

“excellent insurance”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“So far everything is very good, clear and safe with everything you asked for. Thank you”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Very good”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Very good”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

Lexham Insurance is rated 4.3 based on 4,645 reviews