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Lexham Insurance Reviews

4.3 Rating 4,649 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,649 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dawit Mentere
Verified Buyer
“Very good I am happy”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very helpful customer service and call centre! Good prices too!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good Insurance”
Helpful Report
Posted 3 years ago
Elisabeth Brama
Verified Buyer
“They seem ok, and I like that the phones get answered quickly. Person I dealt with also seemed competent. They are also the only company who will insure my electric scooter (all others claim the number plate doesn't exist). They loose 3 stars because my premium went up because I had to declare that another driver drove into the back of our camper van in the summer. I was not at fault, the claim was settled quickly and in full by the person who caused the accident, and our van insurance premium didn't go up, nor was out no claims affected. It was my first accident in 20 years of driving. And yet Lexham increased my scooter insurance premium by 30% when I declared this on renewal. Totally ridiculous. Especially after we moved house to a location where our van insurance premium dropped by 15%.”
Helpful Report
Posted 3 years ago
Hi Elisabeth, Thanks for your review, sorry your insurance premium has increased. We have to declare information to our panel of insurers, for them to provide a bespoke quotation. Unfortunately, that can sometimes result in an increased premium if an insurer sees further risk. If you would like to discuss this further please give us a call on 01379 646529 or email enquiries@lexhaminsurance.co.uk
Posted 3 years ago
Mitesh Patel
Verified Buyer
“Nice. Service it's very easy and very fast process.”
Helpful Report
Posted 3 years ago
Thomas Tuxworth
Verified Buyer
“Very straight forward and lovely people to work with. They made everything easy!”
Helpful Report
Posted 3 years ago
Awder Abdulmutaleb
Verified Buyer
“Excellent I am happy with lexham insurance company as customer.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good and reliable service,, highly recommended”
Helpful Report
Posted 3 years ago
Thiago Flavio De Faria Barbosa
Verified Buyer
“Very good!! I am enjoying it, so far it is the best company to be insured.”
Helpful Report
Posted 3 years ago
Matheus Erthal Costa
Verified Buyer
“The best insurance for motorcycles”
Helpful Report
Posted 3 years ago
Yudzhel Izet
Verified Buyer
“Fastest service ever”
Helpful Report
Posted 3 years ago
Ryan Carter
Verified Buyer
“I took our insurance and made a mistake in the number of years of my no claims discount by one year. I then get asked to pay £70 for the mistake for one year difference which I think is ridiculous. Having known would not of taken insurance. I will not recommend them going forward as a result.”
Helpful Report
Posted 3 years ago
Hi Ryan, Thanks for your review. We provide quotes based on the details we are given from customers as being accurate, unfortunately, some details can have a big influence on the price of a policy, and changes afterward to this can affect the premium, as it changes the risk on the policy. We can only provide a quote to the details we are provided, if this information is changed afterwards, then naturally as the risk will change so will the premium to cover this. I hope this helps explain, but please do email enquiries@lexhaminsurance.co.uk if you'd like to discuss further.
Posted 3 years ago
Haydn Wilson
Verified Buyer
“Very good call centre staff, answered all questions asked,and very helpful and polite”
Helpful Report
Posted 3 years ago
Junior Alves Silva
Verified Buyer
“It’s a very nice”
Helpful Report
Posted 3 years ago
Alessandro Bilato
Verified Buyer
“Responsive, good service.”
Helpful Report
Posted 3 years ago
J Francis
Verified Reviewer
“Claims department held onto full policy paid in full and refused to pay the monies owed back even though no claim was being paid out on . Never call you back when asked and poor communicators DONT TOUCH THEM- MONEY GRABBING LIARS”
Helpful Report
Posted 3 years ago
Hi, We would like to look into this can you please email further details to enquiries@lexhaminsurance.co.uk and a member of the team will get back to you.
Posted 3 years ago
Adair J B Chagas
Verified Buyer
“Very good ok.”
Helpful Report
Posted 3 years ago
Shaun Barthram
Verified Reviewer
“please be aware of this company , when you run into an issue the first thing they do is cancel your insurance , no understanding or help and very rude on the phone , I guess its my fault going with a cheap insurance company . I have just looked at the reviews and cannot understand I was was so stupid to go with this company in the frst place the one star I gave was just so I could right this company do not deserve even one star.”
Helpful Report
Posted 3 years ago
Jake Hughes
Verified Buyer
“Great highly recommend”
Helpful Report
Posted 3 years ago
Andrew
Unverified Reviewer
“It was quick and easy and I needed insurance urgently as a new bike rider and they came in on the best quote.”
Helpful Report
Posted 3 years ago
Lexham Insurance is rated 4.3 based on 4,649 reviews
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