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Liberty HealthShare Reviews

5.0 Rating 211 Reviews
100 %
of reviewers recommend Liberty HealthShare
5.0
Based on 211 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I have been a member of LHS since 2017. I admit Liberty experienced problems last year but I feel they are working hard to resolve that. They have great people working for them. If you have problems please call Caroline- 330-730-2683. She will help you immediately. I've even called her at night from a hospital and she advised me exactly what to do. She definitely deserves 5 stars. Healthshare is a little different than traditional insurance but so worth the cost savings.
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Posted 11 months ago
This is awesome, Evelyn! Thank you so much for sharing your experience with us. We love to hear our members' success stories; and are overjoyed to see the positive impact it is having for you. We appreciate your dedication to the ministry and your fellow members’ health care. Thank you for being a valued member of our community.
Posted 11 months ago
I have a family of 7 and the lower cost helps us greatly since we have a limited income and need to save money where we can. Every doctor was have visited accepts LHS which makes it easy for us since this was our main concern when we started.
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Posted 11 months ago
Thank you, Patrice. We value your positivity and feedback. We truly enjoy reading our members’ reviews. Our HST Connect portal offers the ability to search for your medical procedure to find providers near you and price compare to save big on healthcare costs. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being part of our community.
Posted 11 months ago
I had to do a lot of research to fully understand what health sharing is but once I figured it out I realized it was for me. Getting through the process and getting used to what I was doing was a little different but once you get setup it's so simple. Make sure you do your research before just spending your money on old insurance businesses!
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Posted 11 months ago
Patricia, we thank you for sharing your review with us. Liberty HealthShare allows our members to take control of their own healthcare costs and management for themselves, offering an alternative to confusing, high-cost healthcare. We are thankful that you are part of our caring sharing community, it is through our members’ commitment to the ministry that we continue to uplift each other and share our fellow members burdens.
Posted 11 months ago
Excellent new leadership, working hard to improve. Greatly improved communication in Sharebox and via emails when a check is on the way. Not part of a broken insurance system.
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Posted 11 months ago
Thank you, Patricia; we appreciate your feedback. We have made many strides to be the best we can for all of our members. We thank you for the patience you have demonstrated through our progressive changes and look forward to the opportunity to continue to be of service to you, just as you and your family assist with sharing the burdens of your fellow brothers and sisters of the ministry. It is through our members that we continue to move forward strong, and help each other with sharing the cost of healthcare in our community.
Posted 11 months ago
Excellent customer service. Even after hours it was a pleasure to see that someone from another dept. could assist me. I get a small time feel of a company rather than feeling lost with my previous mega insurance provider. My family and I have been with Liberty for 5 + years and have had one medical emergency. Glad too see that Liberty was there for us and all expected bills were covered while the emergency was out of state. Would highly recommend.
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Posted 11 months ago
Laura, thank you so much for sharing your feedback with us. Here at Liberty HealthShare, we are confident in our mission as we believe it is our fundamental right of conscience to direct our own healthcare free from government dictates. We understand that managing your own healthcare can sometimes be unfamiliar territory, and our Member Services Care Advocates are always ready and willing to help in any way we can. Thank you for being a valued part of our ministry.
Posted 11 months ago
Everyone is always so helpful. I am NEVER stressed calling Liberty with questions or concerns.
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Posted 11 months ago
Pamela this is awesome. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being part of our community.
Posted 11 months ago
Easy to work with. Customer service has always been very willing to help.
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Posted 11 months ago
Pamela, thank you so much for sharing your experience with us. Here at Liberty HealthShare our member experience is a top priority, and it is important to us that we take the time to listen and fully understand our members’ unique situations and needs so we can help to the very best of our ability. We appreciate you giving us the opportunity to be of service to you and thank you for being a valued part of our caring sharing community.
Posted 11 months ago
Ease of use.
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Posted 1 year ago
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for our members.
Posted 1 year ago
Ease of communication.
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Posted 1 year ago
Thank you for your kind words! We're glad you're happy with our services.
Posted 1 year ago
Doing your best. Healthcare costs are insane right now. Thanks
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Posted 1 year ago
Thank you, Jonathan! Our members and their needs are important, that’s why Liberty HealthShare offers a variety of sharing programs so members can find one that fits their needs and their budget. For a full list of our programs, visit us at www.libertyhealthshare.org/explore-our-programs
Posted 1 year ago
I don't like throwing money away every month for something I don't use. At least with LHS I am paying a much more reasonable amount and know that the money is actually being used for something useful.
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Posted 1 year ago
Oscar, we appreciate you taking the time to share your review and we thank you for being a valued member of our sharing ministry. It is through our members dedication to the program that Liberty HealthShare is able to continue to move forward strong and assist our members with sharing the cost of health care in our community. For more information on our mission, values, and programs, please visit www. LibertyHealthShare.org.
Posted 1 year ago
I am an independent consultant and have gone from health insurance company to health insurance company as costs and regulations have changed and I think I have finally landed on something that works for me. I had heard about the healthsharing industry for a few years now but never did any serious research into it but finally decided to pull the trigger after everything got so complicated and costly just to go to a doctor one time per year. After nearly six months of working with Liberty Healthshare I think I have found the company for me that is willing to work with me and for me.
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Posted 1 year ago
This is awesome, Rolf. We appreciate you sharing your feedback with us. Liberty HealthShare programs allow our members to take control of their own healthcare costs and management for themselves and their families. Health sharing offers an affordable alternative to complicated and costly healthcare options. We thank you for being a dedicated member of our sharing ministry.
Posted 1 year ago
Reasonable rates and after 2 years I have had no problems. I was tired of paying tons of money to health insurance companies only to have denials, coverage issues, higher and higher monthly premiums, etc. I have had good turnaround time on all bills that I have submitted, but I have had very few bills (annual checkups and one or 2 doctor visits). My bills are sent directly to LIberty and have been paid timely.
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Posted 1 year ago
Thank you, Opal! We genuinely enjoy reading about our members positive experiences. Wellness is very important to our community; preventative care can improve our members well-being. We appreciate you sharing your experience with us. It brings us joy to see the positive impact our ministry is having on our members’ lives. We appreciate your commitment to the ministry and your fellow members. Thank you for being a valued member of Liberty HealthShare.
Posted 1 year ago
My husband and I are extremely pleased with LHS. I had an emergency appendectomy and had no issues with payment, LHS customer service. 3 years later my husband faced some health issues and went to ER. LHS customer service has walked us through and the preapproval for additional tests has been easy and simple. Somedays I am on hold for awhile, but I know they do the best they can. I recommend LHS to anyone who wants to avoid AHC. I also love the idea that we share our resources with fellow believers.
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Posted 1 year ago
Opal, we appreciate you sharing your review. Liberty HealthShare enables our members to take control of their own healthcare costs and management for themselves and their families. We strive to offer an alternative to complicated and costly healthcare options. Thank you for being part of our caring sharing community, it is through our members commitment to the ministry that we continue to uplift one another and share each other’s burdens.
Posted 1 year ago
I am surprised at the negative experiences I read about . My experience has been extremely good. They paid what they said they would cover every time. After heart attacks for both my wife and me they took care of all costs except my remaining deductible. Once I had gone in for physical therapy and did not realize I had to call for that first. So they denied my bill. I called and they told me how to follow the process to get reconsideration and when I did that they paid in full. My only bad experience has been slowness in reimbursement but I can forgive that when I consider how much more in premiums I would have to pay for the alternative coverage
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Posted 1 year ago
Thank you, Opel. We appreciate you expressing your sentiment for Liberty HealthShare. We strive to empower our members as they actively manage their medical expenses and partner with providers to obtain fair and reasonable pricing. Our HST Connect portal offers the ability to search for your medical procedure to find providers near you and price compare to save big on healthcare costs. Liberty HealthShare appreciates your commitment to the ministry and your fellow healthsharing members and we thank you for being part of our community.
Posted 1 year ago
I've been a member since 2014. But after some surgery, it was taking forever to get them to pay bills. Was getting the run-around until I saw someone on this page say call Carolyn at Liberty Healthshare -- phone number 330-730-2683. I called and she called me right back. And in less than a week my bills have been paid! She's great and told me to tell anyone to call her 24/7. Please do if you're a Liberty Healthshare member. She really cares and wants LHS to get back to the great organization they were before!
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Posted 1 year ago
Beverly, Thank you for sharing your experience with us and being such a long-standing member! We are pleased to hear that our progressive changes are clear for you to see and that you’re satisfied with our results. If we can be of service to you in the future, please don’t hesitate to contact our Member Service Department at 855-585-4237. We appreciate your continued support!
Posted 1 year ago
Bryan was so helpful today. It was a pleasure to speak with someone who is so knowledgeable. I was not feeling well and speaking with him made my day.
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Posted 1 year ago
Bathan, we are so happy you were able to get the information you were looking for and that Bryan was able to assist. We hope you are feeling better and thank you for being a valued member of Liberty HealthShare. We look forward to continuing to be of service to you!
Posted 1 year ago
I have been with Liberty for about 4 years now and today when I called in I spoke with Alonte. I feel so blessed! He went above and beyond and exceeded all expectations. He figured out all of my issues and had them resolved. Alonte was also very thorough.
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Posted 1 year ago
We’re so happy to hear you had a great experience, Alonte. Our Member Service advocates are always ready and willing to help in any way possible. We are thankful for your support and your confidence in our ministry!
Posted 1 year ago
So far so good. I became a member in Jan of 2017 but so far I am very impressed with the assistance and professionalism of this company.
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Posted 1 year ago
Thank you, Nathan! Our members' experience is especially important. We appreciate you for your continued support and dedication to our non-profit healthsharing ministry.
Posted 1 year ago
Thank you, Nathan! Our members' experience is especially important. We appreciate you for your continued support and dedication to our non-profit healthsharing ministry.
Posted 1 year ago
My family has been using Liberty Health Share for years now, and I have nothing but high praise to give. Premiums are a third of what we used to pay, and LHS covers way more than our traditional health insurance ever did. We were worried when my daughter needed hip surgery 2 years ago, wondering how the process would work and if we'd get stuck with a huge bill. They paid for ALL of it, no hassles, no delays--they even offered to send us a check to pay her surgeon up front if we needed it. Her physical therapy afterward was covered too. Everything was just taken care of. We were so grateful! Anytime we need something, they are easy to work with. As long as you follow their rules and procedures for pre-notification/billing/reimbursements, there aren't any issues afterward. We will NEVER go back to regular insurance. LHS has taken all the stress and burdensome expense out of healthcare for our family.
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Posted 1 year ago
Thank you for your positive praise, Natasha! We are focused on providing our members with an affordable option to health insurance coupled with the best customer service possible. We facilitate sharing between members, to assist each other with their eligible medical expenses as we believe that it is our biblical and ethical obligation to aid our fellow members when they are in need according to our available resources and opportunity. Your support means the world to us, and we look forward to being of service to you now and in the future. Thanks again!
Posted 1 year ago
Liberty HealthShare is rated 5.0 based on 211 reviews