Librio EN Reviews

Name: Librio EN
Address: Kinkelstrasse 2, Zürich
Rating: 4.95

5.0 Rating 6,166 Reviews

99 %

of reviewers recommend Librio EN

5.0

Based on 6,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Librio EN:

Librio creates personalised children’s books. We're fanatical about great storytelling, gorgeous artwork, premium quality and social responsibility. Librio books make a great gift for 0-8 year olds for any occasion, be it Christmas, Birthdays, Christenings or just because.

More Than A Book:
As a company which makes stuff for children, we believe it is our duty to do so in a way that protects and improves the world which they will one day inherit from us. We therefore print all our products on 100% recycled paper and support both a social and an environmental cause for every product we create.

Visit Website

Write Your review

Tell us how Librio EN made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Librio EN 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Our granddaughter loved the book and finding herself there.”

Helpful Report

“From start to finish this purchase has been amazing! I gifted the book and didn’t see it personally, however the recipient of the gift absolutely adores it!! Awesome idea for a truly one of a kind unforgettable gift!”

Helpful Report

Absolutely thrilled to hear you're so pleased Carie!

“Really lovely story, a great gift for my daughters friend whereby they both appear in. Paper version ordered, great quality and fast delivery. Thankyou! 🙂”

Helpful Report

Our absolute pleasure Kelly! Thanks so much for your feedback :)

“The book we chose was unusual in having two characters..ideal for siblings. There was enough variation of features for the children to recognise themselves easily.The company were helpful and friendly, guiding us through the creation process”

Helpful Report

Thanks so much for your feedback Janet. :)

“My daughters absolutely loved their book and immediately asked for more. It is fast, creative, a good book, and has created a memory and gift for our girls that they will have forever. I love that you offer a second book with the roles reversed but I didn't order it at the time because I wasn't sure if they wanted the roles reversed or just each wanted a copy of the exact same book. They have decided and I will be ordered it now. BTW everything is lush from the outer packaging to the gift wrap style packaging inside to the bookmarks. It's just a very good product done very well from end to end. Thank you so much! x”

Helpful Report

Thanks so much for your very kind words Lauren. Absolutely thrilled to hear it was such a hit!

“Books were received on time as hoped for/expected and the ordering process was simple and efficient.”

Helpful Report

“Love it, Good quality, lots of pages, and fast delivery! They love it!”

Helpful Report

“Great customer service, prompt delivery.”

Helpful Report

Thanks so much Heather. We're so pleased to hear that you were happy with your experience :)

“Fantastic book”

Helpful Report

Thanks so much Vivienne :)

“the item I purchased for my great nephew was a big hit with his parents; they love it and am sure little Colby will enjoy it as he gets bigger. And am impressed with Librio's customer service. When the item arrived there was a crease pretty visible and no way to fix it. The problem occurred in shipping. I contacted Librio and they immediately went to work replacing it and even offered to ship it overnight at no cost as they knew it was a gift. They asked for photos of the damaged item, but apologized and the replacement arrived quickly and in perfect condition this time. Thank you.”

Helpful Report

Thanks so much for your feedback Marilyn. I'm so pleased we were able to rectify the issue caused during shipping and I'm thrilled to hear that it was a hit with Colby! :-D

“I wanted a book that would mean something to my great-niece who just turned five. I’m so glad I found your book choices and plan on sending one again! Even the packaging is fun for the kids. Keep up the good work.”

Helpful Report

Thanks so much for your kind words Susan. We're so pleased to hear that it was a hit!

“Se habe 2 Librio Books and they are amazing. They are well made, nice illustrations and very kids friendly. They are also a perfect gift.”

Helpful Report

Thanks so much for your very kind feedback Elena. :)

“LOVE these books and the whole purchasing journey was outstanding from start to finish! Excellent customer service and high quality product. Could not recommend this enough, the kids adore the personalised books.”

Helpful Report

Thanks so much Holly. We're so pleased to hear that you're so happy with your purchase. :-D

“My granddaughter thoroughly enjoyed her book and is now interest in world country's”

Helpful Report

Yay! That's wonderful news. Thanks so much for sharing Sue. This is the kind of thing we love hearing :)

“Great communication, quick delivery, amazing products. I would most definitely recommend Librio.”

Helpful Report

Thanks so much for your feedback Shona! :)

“My nephew absolutely loved it!”

Helpful Report

“I was so excited to give this gift to my Nephews...and it didn't disappoint!!! They absolutely loved it!! For me...well, I was impressed with the quality of the book, the story, the print and the colourful illustrations. It was so special to be able to add the boys' names to the book and endorse it with a personal message to them both. The book arrived promptly and in a beautiful, unusual package, with 2 bookmarks included too. Many thanks for this wonderful product...I will definitely order from Librio again and have already made recommendations to friends and family.”

Helpful Report

Thank you so much Catherine. Absolutely thrilled to hear you were so happy with your purchase.

“Ordered the hardcover for our 6 and 8 year old boys. They thought it was magical. The quality was excellent and the story was lovely. A family treasure.”

Helpful Report

That's so wonderful to hear! Thanks so much for sharing, Kat.

“I got the book for my nephew for Eid and he absolutely loved it. The quality was excellent and the presentation of the packaging was adorable.”

Helpful Report

“5 stars for Librio and its creations! I am beyond thrilled with my purchase for my 3 yr. old grandson, and have recommended your company to my co-workers and entire family! The process, the purchase, the story, the packaging, and the quality - superb!”

Helpful Report

Thanks so much for your support Sherri! We're so, so happy to hear they're such a hit!

Librio EN is rated 5.0 based on 6,166 reviews