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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
Company Reviews Metrics
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Suraj Jayswal
Verified Reviewer
“LightInTheBox is one of the best online shopping medium. It provides a variety of items that have high quality. Many items are offered with discounts and they are not so expensive. It delivers the items anywhere and anytime you want. I recommend everyone to use it.”
Helpful Report
Posted 4 years ago
Akshay Pal
Unverified Reviewer
“This is Customer Service Supervisor from Lightinthebox. I would like to help. We've double checked and confirm your order is still valid. It is currently in the processing phase and will be shipped out from our warehouse around Nov. 23rd. Once we ship your package we will send you an email that includes the courier name and a package tracking number for your reference. Please don't be worried. We sincerely apologize for the problem as you mentioned. It might be caused by a system bug. We'd like to help you check what caused this bug and then find a way to fix up it. I had conducted new Ticket ID =21955375 in our ticket center to contact you and follow up this problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.”
Helpful Report
Posted 4 years ago
Hamza Shakoor
Unverified Reviewer
“it was amazing i can try this nice bro nice love this”
Helpful Report
Posted 4 years ago
Trust Website
Unverified Reviewer
“Wow really nice website Wow really nice Website really working And legit I am daily use this Website I am share my family and friends This website My experience so good 😺☺️ Fast working on my phone Super davoloper 😗😘 Amazing amazing”
Helpful Report
Posted 4 years ago
Zakaria Meftah
Unverified Reviewer
“It is a very good shopping apps. I like it. My shopping experience is very good. I always liked by shopping. Thank youq”
Helpful Report
Posted 4 years ago
Jayswalsuraj
Unverified Reviewer
“LightInTheBox is one of the best online shopping medium. It provides a variety of items that have high quality. Many items are offered with discounts and they are not so expensive. It delivers the items anywhere and anytime you want. I recommend everyone to use it.”
Helpful Report
Posted 4 years ago
Sayyid Safeer
Unverified Reviewer
“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”
Helpful Report
Posted 4 years ago
Syed
Unverified Reviewer
“The shopping experience was wonderful. And this site is 100 precent trustful and legit to shop. The products are so cheap and best to by. The delivery is also good. Anyone can trust this site for a wonderful shopping experience.”
Helpful Report
Posted 4 years ago
Allukha1
Unverified Reviewer
“This website is very good. They sell good product. They do action if buyer have problem.”
Helpful Report
Posted 4 years ago
Sayyid Safeer
Unverified Reviewer
“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”
Helpful Report
Posted 4 years ago
Micle Wills
Verified Reviewer
“Actually good shopping store because I bought more than 20 products. It's all are shipped successfully.really good shopping store for any men and any women. I can highly recommend this for everyone. This is 100% trust and 100% best shopping store. Thank you...”
Helpful Report
Posted 4 years ago
Mr Gamer
Unverified Reviewer
“Really very good experience..very glad to see this service.ordered products are delivered at a correct time with good quality.highily recommended to all.really iam very happy..”
Helpful Report
Posted 4 years ago
Namindu Saranga
Unverified Reviewer
“best online shopping site. i'v got grate online shopping experience grate customer service and high quality products. high recomendad.”
Helpful Report
Posted 4 years ago
Tauhid
Unverified Reviewer
“Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody””
Helpful Report
Posted 4 years ago
Akshay Pal
Unverified Reviewer
“Wow awesome service and company I am very helpful thanks for your service.”
Helpful Report
Posted 4 years ago
HAFIZ
Verified Reviewer
“Light In the Box was a shopping site but not like Flipkart or amzon bcz there is no app for LightInTheBox . Whatever In my personal experience it was a good option for online shopping bcz . Providing good service and maintain good quality of products sharp delivery these things are attracted to me .”
Helpful Report
Posted 4 years ago
Janith Heshan
Unverified Reviewer
“This is Customer Service Supervisor from Lightinthebox. I would like to help. We've double checked and confirm your order is still valid. It is currently in the processing phase and will be shipped out from our warehouse around Nov. 23rd. Once we ship your package we will send you an email that includes the courier name and a package tracking number for your reference. Please don't be worried. We sincerely apologize for the problem as you mentioned. It might be caused by a system bug. We'd like to help you check what caused this bug and then find a way to fix up it. I had conducted new Ticket ID =21955375 in our ticket center to contact you and follow up this problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.”
Helpful Report
Posted 4 years ago
Nusrat Afsana
Verified Reviewer
“They provides very good service and sell orginal products”
Helpful Report
Posted 4 years ago
Tauhid
Unverified Reviewer
“Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody””
Helpful Report
Posted 4 years ago
Majeed
Unverified Reviewer
“Great experience with LightInTheBox. faster delivery. unique quality. Thanks”
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews
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