LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“This is a wonderful and amazing online shopping services for us . I am very interested in this shopping services. If you love wearing cozy sweaters, sipping on comforting hot beverages, and planning the ultimate hygge fest at home, winter is a welcome change. But if the shorter days and colder nights are getting you down,”

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Posted 3 years ago

“Excellent customer service, quick refund when I received faulty item, great communication.”

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Posted 3 years ago

“I ordered a dress for my granddaughters wedding july 27 and it's deliverd today! That's wow! Good work Keep up!”

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Posted 3 years ago

“Great one! I ordered a shirt and I got delivered in time without delaying. The quality of the product is also stunning. The packing the cloth...Everything is gorgeous. I shall recommend everyone to try this products. You will surely love it”

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Posted 3 years ago

“This is very good,and useful shopping thing......and very honest full shipping method...I'm so happy to this service...... thank you all”

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Posted 3 years ago

“every transaction at Light In The Box is always satisfying, friendly service, affordable product prices, safe and fast delivery”

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Posted 3 years ago

“Very quality product with good packing and very fast delivery i am very happy with it”

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Posted 3 years ago

“This is the best shopping site and site is very useful for us. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 3 years ago

“Very nice project, its a real good experience of online shopping. Very good service for customers. Thank you all about it!”

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Posted 3 years ago

“This is the best company. I ordered some shirt and pants. It is lower cost. It arrives to my address within 3 days. They have good customer support team. I strongly recommend to use.”

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Posted 3 years ago

“online shopping status market place in the world this time.everyone likes this. We can buy and sell our into the room. It is the best market place. Everyone loves this.”

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Posted 3 years ago

“There was a time when shopping online was just a dream for people. They just imagined it and wished for a convenient way of shopping which could be done by just sitting at home and no need to work hard by going to the stores. In this way perhaps about a decade ago when the online shopping facilities had just begun in our country. But online shopping facilities and ways were much different at that time than as they are currently. Things have much changed now. Shopping via online is now the easiest way one can do it.That the online shopping is good, convenient or even bad can be determined by looking at the user experience of the customers. If a customer orders something online and recieves it in his due course of time and if everything including the price, shopping app’s functionality, product availability on the site or app, shipment in due time, good packaging and most importantly if he receives the desired product in best condition, then we can say that he has overall good online shopping experince.”

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Posted 3 years ago

“Amazing shopping experience, Thanks for everything.”

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Posted 3 years ago

“I am very happy to about this,,, i am impressed by their service, price, delivery & Their behaviour. I hope everybody can service by this company.”

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Posted 3 years ago

“Wow really amazing project Highly recommended”

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Posted 3 years ago

“Light In The Box is such an amazing online shopping platform. They got lots of variety of products to choose from. I find it hard to make a choice shopping here because all products are wow. Their support is also first. Shipping is very secure at timely. Their prices are affordable. They accommodate both high and low income earners. I love it shopping here.”

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Posted 3 years ago

“It is the one of the best online marketplace. Suddenly I ordered some products from this website and they are unbillable awesome delivery response day give my product properly in two days so I recommended this website to you .”

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Posted 3 years ago

“Wow.Good company. I'm seticfied on your service. I'm ordered 5t-shirt and properly get my product.”

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Posted 3 years ago

“I had a different experience, the delivery took a little bit of time but it wasn't a burden to me. I got my package safe, sound and perfect. It could be better if the company works faster on delivery issues..”

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Posted 3 years ago

“The products were great quality stuff. It was in a cheap price also. I would recommend this to my friends' and all because of the quality service and nice stuff. The sellers were also very friendly. Overall my shopping experience here was so good. so i'm so happy to say to all use online shopping”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews