Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was prompt and arrived very quickly Packaging was excellent as I was taking my Order from Houston to Florida so had no worry of Breakage Thank you”

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Posted 10 years ago

“ordering was fast and easy. Delivery was also first rate”

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Posted 10 years ago

“Looks nice :)”

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Posted 10 years ago

“Your handling of a broken part was prompt and courteous. Excellent customer service!”

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Posted 10 years ago

“I would like to commend lights.com for their customer service. I had an issue with a set of lights I ordered that did not work. I contacted them via email through the web site. I got an email acknowledging they received my request within 24 hours. They resolved my issue by sending me a replacement set of lights at no charge and with no hassle of having to send back the set that didnt work. Definitely will shop this site again. Very pleased with what I bought and the customer service!”

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Posted 10 years ago

“I am very satisfied. I will order again in the future. and I will recommend you to my friends. Thankyou.”

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Posted 10 years ago

“Ordering was easy and product was exactly what I wanted. However, in less than one week I had to get replacement parts for both items. The customer service was so helpful and took care of problem right away.”

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Posted 10 years ago

“GREAT PRODUCTS.FAST SHIPMENT”

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Posted 10 years ago

“Nice selection of product and efficient service.”

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Posted 10 years ago

“Excellent!!!!”

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Posted 10 years ago

“We have bought most of the lights for a wedding and we have liked everything so far. Let you know in Sept. how they look”

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Posted 10 years ago

“need to QA the product before ship them out”

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Posted 10 years ago

“Im not sure your website took my address correctly--I think it missed the line where I entered my apartment number. However, this lead to an AWESOME experience with your customer service guy, ***”

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Posted 10 years ago

“The flameless lights are phenomenal, especially the ones with the wax on the outside. I love all of the products that I purchased and the ones that were sent for presents to my friends on Cape Cod were a real hit. The fact that the lights have timers is such a plus. The only thing that I would love is an approximate duration of the battery life for each light product. Obviously, the lights with more batteries would probably last longer than those with just a single battery. I would have bought more lights, especially the little tea lights if I could have an idea of the length of service with the little button batteries. Your service department is A+, I had an issue with one of the candles in the lantern, where the led light within the candle became dislodged and fell to the bottom of the candle. But your service department was great in replacing this. ( I tried fixing this by myself, but sadly, the whole candle assembly is permanently fixed to the lantern.) Thank you for having great products and prompt shipping of all items. ***”

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Posted 10 years ago

“Although a bargain package I would like to be able to purchase more of the Gemini bars only. They are simply fantastic for my cupboards and closets. With barely a touch of your hand you have light right where you need it.”

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Posted 10 years ago

“The product was of great quality, exactly as pictured, and arrived quicker than I expected. I am very happy with my purchase and will order from this company again.”

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Posted 10 years ago

“Great service! We ordered a large order of lights for our upcoming wedding and they arrived in only a few days. Would order again in a heartbeat.”

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Posted 10 years ago

“The yellow flickering flame candle is just beautiful..looks so life like! The Tulip candles are a true red and glow like a real candle. Cannot beat the price for the candles..I saved money ordering them from here. I will be doing more shopping at this site!!! I would recommend this site to others!”

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Posted 10 years ago

“Over the years I have been happy with the items I have received. The shipments are fast and not damaged. The prices are great. I recommend you all the time to others”

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Posted 10 years ago

“great service and great products”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,841 reviews