Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,841 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased. The order was received when promised and was in excellent condition.”

Helpful Report

Posted 9 years ago

“I have to say I am impressed. received my item and remote did not work. I wrote in and they sent out a replacement no problem. very happy.”

Helpful Report

Posted 9 years ago

“Good quality product. Good service.”

Helpful Report

Posted 9 years ago

“Very happy with entire transaction.”

Helpful Report

Posted 9 years ago

“Totally satisfied!!!!!!!!!!!! Great quality lights! Fast shipping! Packaged with the utmost protection. Buy with confidence! A++++++ Thank you!!!!”

Helpful Report

Posted 9 years ago

“Great product and fast shipping!!”

Helpful Report

Posted 9 years ago

“Ordered the wrong thing and had no problems returning. E mail responses were prompt and concise. Good company.”

Helpful Report

Posted 9 years ago

“Friendly, helpful advice by phone. Product exactly as advertised. Good quality, fair price, prompt shipping.”

Helpful Report

Posted 9 years ago

“I would recommend. My Sputnik light was exactly what I was looking for and the product was priced just right. I love my light.”

Helpful Report

Posted 9 years ago

“Please take me off this mailing list. I like the candles I bought, but I dont need any more e-mails. Thanks!”

Helpful Report

Posted 9 years ago

“They came to my door quickly and where perfect”

Helpful Report

Posted 9 years ago

“Shipment received promptly. One of the flameless candles did not work. Took a chance at emailing the company about them sending me just the one replacement as it was for my daughters wedding. In less than two hours, I received an email back saying they were sending out the next day just the one that I needed. No muss, no fuss! I received the replacement candle before I knew it! Thats what I call GREAT customer service!”

Helpful Report

Posted 9 years ago

“Good service, quick shipping, love the remote control flame less candles that I purchased!!! Keep up the good work!”

Helpful Report

Posted 9 years ago

“This company was responsive to my requests for information. The reason for four stars is because I had to request the information in regards to shipping confirmation. The timeliness of receiving the information was lagging a bit. I am not sure if this due to internal or external forces. Overall, good experience and I would definitely order from them again.”

Helpful Report

Posted 9 years ago

“Nothing to suggest. Thanks for asking.”

Helpful Report

Posted 9 years ago

“I had a good buying experience with the company and have no complaints..”

Helpful Report

Posted 9 years ago

“Ordering was easy & we are very pleased with our string light lanterns. Each string we ordered works perfectly & will be enjoyed for many summers to come!”

Helpful Report

Posted 9 years ago

“Delivery was so fast I didnt have time to tell my friend that the lights were coming, so she sent them back! But I chatted with Nathaniel and he sorted it all out. I ordered again and they came quickly. The price was unbeatable and they were just what I wanted. I was a tiny bit disappointed that you couldnt refund my original shipping charge, but I understand. Customer service was exemplary, thanks N***. Ive already recommended lights.com to all my friends on facebook.”

Helpful Report

Posted 9 years ago

“This was first time ordering these remote candles and Im one very happy customer. These candles were packaged perfectly and they arrived on time . Anyone whom orders from this company will be very pleased, just like me.”

Helpful Report

Posted 9 years ago

“Product is as advertized.”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,841 reviews