“The shirts mildly resemble the pictures. The quality is so bad, I can't believe this company would actually send this kind of quality out to customers, they should be ashamed of themselves. Please, future customers, listen to reviews, if you don't, you will be sorry. I was sucked in by the pictures of what I thought would be really pretty clothes. At 27.00 - 29.00 a piece for the shirts and more for the dress, I am absolutely disgusted at the quality. And the sizes are way way off. Fit in some areas, very small in the chest, and I am not big busted at all. I”
“Appalling. AVOID at all costs. Items are nothing like they look in the pictures. Absolute tatt. £30 down the drain. They wanted me to pay £15 to send it back!!! Sizing all wrong plus the item was complete rubbish. Cheap and nasty. Refunds impossible”
“I ordered two dresses from Liligal and I guess I was one of the fortunate customers. My dresses looked exactly like the pictures and they came on time. So sorry that others had awful experiences with the company, and probably will not order from them again.”
“Sent in order for a dress on 2/27/19, it is now 6/29/19 and no dress. Going for a refund through my card, we'll see how that goes since it has been 4 months. Not thinking it will turn out well.”
“BUYER BEWARE OF THIS SELLER-BAD BUSINESS - I wish I had seen these reviews before I shopped - the tops look pretty in the pictures but the sizes are a joke - you will receive a top paper thin or make from jacket lining. Refund are a nightmare, still waiting for mine even with sending all documentation that their 6 steps require. They cheat you in 2 way - bad deceiving product and keep your money and your returned item. They deceive you in who they are, Chinese company and based I believe in the consulate so they do not suffer from bad business practices and get away with deceptive practice I plan on reporting them to Paypal.
BUYER BEWARE OF THIS COMPANY!!!!!!”
“Awful returns process! It is so complicated with so many steps that they hope you will forget one step and they will ding you for it. Horrible products! Do NOT order from this company! They should be banned in US!”
“The size was a terrible fit and the quality was extremely poor - picture online was beautiful but when received not even close. Colors were washed out. After reading reviews, not even going to bother returning. I am selling at my garage sale - maybe I can get at least $2.”
“I got burned too. Ordered 3 tops in April 2019, received 2 and expected the 3rd to be coming since their website states you could receive split shipments. It never came. Looked at my credit card statement and saw the charge for all three. Tried contacting them via their website and it didn't work - kept returning me to the beginning. Contacted my credit card company, opened a dispute, they tried contacting liligal and received no reply. Credit card company refunding all my money. I didn't realize I was ordering directly from China and WILL ONLY PURCHASE FROM A US-BASED COMPANY IN THE FUTURE. I thin liligal is a fraud. AVOID LIKE THE PLAGUE.”
“I need to exchange a medium for a large but can only do so, according to their website, on their website. Their website just keeps you running around circles. First, you need to vote the order number but the website doesn't recognize the order number (I double checked it twice). I finally found a address for service, service@lilligal.com, but so far, nonresponse. Save yourself a lot of trouble and avoid this seller.”
“Takes several weeks to receive an order (they do tell you this upfront). The clothing I received was terrible quality - the fabrics aren't something I'd wear and clothes that looked cute on the model in the product shot look like my grandma's housecoat in person. Returned most of the items I purchased - still wrestling with them for a refund. They make you WORK for it!”
“Stay away from this scammers. They will make you use PayPal so it is harder to get a refund. They pretend not to start shipping so it looks like the delivery itself is fast. They are based in Hong Kong. That's why their website does not mention the location.
I canceled my order before they shipped and they are pretending they don't remember how you paid, so they issued a store credit, hoping that you don't notice, so you are forced to spend your money at their store even if you don't want to. So, I am still fighting for money for teh service I didn't receive. They should be banned form selling in the USA.”
“I would not like to give this company any star ratings at all. I just wish I had read the reviews first, before spending $200 on clothes, which are dreadful. The system for returning is designed so that it makes it very expensive and complicated to return items, if you get passed all the document completion for Customs and can also afford the return costs (in my case £58) great, except that the Liligal will not sign for return goods, so you have no proof of them actually receiving the goods, when you know they have, because of the tracking system. Don't expect a refund.... I would avoid this company it is not what it appears to be. I just wish I had read these reviews first.”
“I bought two dresses for my wife and her sister in law . ( black and white vertical stripe ) Pre our planned holiday in July . Apart from waiting for weeks . The product is very poor quality and poorly manufactured. Further more the dresses came up undersized in both instances. Ke”
