Lincare Reviews

Name: Lincare
Rating: 2.20

2.2 Rating 421 Reviews

29 %

of reviewers recommend Lincare

Company Reviews

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Metrics

2.2

Based on 421 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abby, respiratory therapist did great job with us.”

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Posted 3 months ago

“Lincare is a great company to work with the Office Staff is great! Andy delivered the Nebulizer today made sure we understood how to use it before he left such a pleasant experience, couldn't ask for better Customer Service. Thank you Lincare for all you do for us.”

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Posted 3 months ago

“There’s not enough praise in the world to encapsulate the service provided to my Mom. Lincare has literally been “life saving.” They’re quite attentive to her needs (ensuring her supplies are substantial, providing support when needed, and customer service). I appreciate their support and their willingness to be a part of my Mom’s health team!”

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Posted 3 months ago

“The worse service ever from a medical provider. Wrong equipment. You have to call corporate office. And file an executive complaint to just get them to help. Then they stated we don’t have the mask. But once I stated I’m calling corporate The mask. Seconds later appears. They don’t care if you are suffering due to not having your equipment. They are not truthful. And after I paid for machine. They still want payments. I’m going to call My state senator Josh Hawley.”

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Posted 3 months ago

“Adrianne was very informative and knowledgeable in helping me become acquainted with my first CPAP machine. If I need assistance, I feel she would be available to help me.”

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Posted 3 months ago

“My two workers who serve me are very prompt and polite, The girls who service me are, Keri and Elsie. Excellent workers. Thank you, Wayne Cardoso”

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Posted 3 months ago

“I was having trouble with my portable machine. Levi came right over to solve my problem. Even though it was close to 5.00 PM the day before Christmas Eve he went out of his way to secure me a new machine. Thank you Levi and Lincare.”

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Posted 3 months ago

“I give my rep. Larry a 5star review”

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Posted 4 months ago

“Michelle was absolutely the most terrific, patient,and helpful employee She went well beyond her duties exposing info that no one ever bothered to do. Thanks again Michelle (upstairs)”

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Posted 4 months ago

“Dan Craig from Lincare came to my apartment today to get me started on oxygen. He explained everything in detail about the machine and how to use it all about the hoses. Very informative and knowledgeable. You could tell he likes to help people. A very nice man Thanks Dan .”

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Posted 4 months ago

“This review is awesome NOT for the office except Jane is nice and gets the job done.I can't calling there & dealing with Amanda and Cathy smh , they think who they are.Delivery came today and it was Andy! Yah I was so happy to see him.He is awesome at his job answers any questions you have.He is the only reason I am still with lincare.If he leaves I will leave. Thanks again Andy”

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Posted 4 months ago

“Trever P in Spokane WA, is an amazing employee for Lincare. He has always shown up and gone over and above to care for my mom and her oxygen needs. Lincare's communication as a company is however not as good. If it weren't for Trever P. we would be searching for a new Oxygen company. Thank you for your care Trever!”

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Posted 4 months ago

“The service from Lincare has been excellent. As is the equipment.”

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Posted 4 months ago

“The person that helps me name is Sam from Kansas City is very personable, she is great.. even when I can’t think of the names of the things I need she helps me out she kinda finishes my sentences.. she is a very very caring person.. I really consider her to be a friend and I’ve never met her in person.. I suffer from memory loss and she will take the time to call and remind me that it’s time to order because I forget and I look up and I am real low on something in the past and I shared that with her and she’ll call and remind me.. I have a trachea and suffered three heart attacks.. she’s awesome.”

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Posted 4 months ago

“Licare is always helpful. Specifically. driver/tech Andy Laurie has always been professional and helpful. He answers all my questions and makes sure I understand. He has gone out of his way to be of service to me, making sure all my oxygen needs are covered. Thank you for having him as part of your team. Sincerely, Deborah Wells.”

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Posted 4 months ago

“I recently had a CPAP emergency when my old machine died in the middle of the night while I was out of town on a work trip. While traveling home and making calls between my PCP office and the wonderful ladies at Lincare Fairview Heights (Illinois), they were able to get me a new machine that night. Tina and Annie went well above and beyond to take care of me and they have no idea how much I appreciate it!”

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Posted 5 months ago

“I have been a customer of Lincare for over 15 year. I have always been treat well for any needs. My CPAP machine suddenly quit working. I called the Omaha office and talked to Junior the technician about the issues I was having. I needed to bring in the machine. Ultimately it could not be fix. I am not eligible for a new replacement until 7/2025. The office manager Luis helped me with a used replacement until I could get a new one next year. Both Luis and Junior were great to work with and saw to my needs. Great office. If you are in need of CPAP supplies or if you were recently diagnosed with sleep apnea and need I company to work with l highly recommend this office.”

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Posted 5 months ago

“Thursday, October 31, 2024 I had the pleasure of dealing with the Lincare company relating to my use of the Inogen One Oxygen Home advice. On the telephone I was referred by two customer service agents name Becky and on my second call an agent named Cheyenne. Both these women provided me absolute courteous and efficient advice and connected me Lincare's driver and knowledgable named Larry. Instead of having to drive the long distance to my home on West North Five Mile Road, Larry expertly and calmly was able to talk me through the problem that I had with my oxygen equipment. I would like both Lincare and Inogen One managers and execs that all three persons, Becky, Cheyenne and especially Larry for showing a natural professionalism and great customer service. All three are excellent representatives of the Lincare company”

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Posted 5 months ago

“I have been using Lincare for a couple of years now, and want to commend the staff for excellent service. I use the Big Rapids, Michigan location. The staff is very accommodating whenever I call, Jen always is pleasant and knowledgeable when answering my questions. Aaron delivers my equipment in Mt Pleasant, and is always friendly,reliable and great with answering my questions also. Here is a big kudos for them. They definitely deserve it! Thank you, Linda Steffes MtPleasant , Michigan customer”

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Posted 5 months ago

“I walked in with questions regarding my portable equipment I did not even get from them.Sharon in the Melbourne office was so helpful, answered all my questions and sent a technician to my house to check on the problem. I will be using this company in the future. Totally satisfied”

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Posted 5 months ago

Lincare is rated 2.2 based on 421 reviews