Dear Zach,
Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!
We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!
Kind Regards,
LiveBeam Customer Support
Dear Matt,
Thank you for taking the time to share the feedback about our platform!
We are excited to hear that you are enjoying your time on our website and productively using it to get acquainted with new people online!
Kind Regards,
LiveBeam Customer Support
Dear Dakel,
Thank you for taking the time to leave your feedback regarding our service!
Your positive experience is really important for us and we are truly delighted to hear that our communication platform helps you get acquainted with many wonderful people from all over the world.
Best Regards,
LiveBeam Customer Support
Dear User,
Thank you for taking the time to share the feedback about our platform!
It is great to hear about your positive experience and we wish you the best of luck in further communication with your friend!
Best Regards,
LiveBeam Customer Support
Dear Jim,
Thank you for posting a review about our website!
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We review each complaint individually and do our best to resolve the problem. We always try to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website, however, the internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other users.
Please do not hesitate to reach our Support Team if you are eager to get more information about this feature. We will be glad to guide you at any time.
Please feel free to contact us via support@livebeam.com at any time if you have any questions or need assistance.
Best Regards,
LiveBeam Customer Support
Dear David,
Thank you for posting a review about our website, we appreciate your feedback!
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Regards,
LiveBeam Customer Support
“It's was wonderful for me, I met someone that I can share the rest of my life with on this site and we both think it was a miracle that we met and bonded so quickly, our relationship are growing day by day and in the near future we will be meeting physically and express our love to eachother.”
Dear Nick,
Thank you for taking the time to provide your feedback on your experience with LiveBeam.
At LiveBeam, we strive to provide a seamless and enjoyable experience for all of our users. We are committed to ensuring that our content makers are friendly and engaging, and that our customer support team is responsive and helpful.
If you have any further feedback or suggestions for us, please do not hesitate to reach out to us at support@livebeam.com. We are always looking for ways to improve and provide the best possible service to our users.
Thank you for using LiveBeam, and we hope to continue to exceed your expectations.
Best Regards,
LiveBeam Customer Support
“Bots, and if they're not bots they're getting paid. Don't even respond to this, don't insult my intelligence to tell me otherwise. You've jumped the gun a bit too fast on the A.I. Give it one more year before you can start fooling the masses. Right now you're fooling the socially illiterate and preying on their heart strings.”
Dear User,
Thank you for sharing your thoughts and feedback with us!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please feel free to reach us via support@livebeam.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Kind Wishes,
LiveBeam Customer Support
“I can’t deny that those girls are real but what I discovered that they are hired to clean your account or credit pretend that you have found the love of your life
Their trained to talk about love and no one wants to engage in any serious relationship
Too bad”
Dear Mauricio,
Thank you for taking the time to share your experience with us. We understand your concerns and want to assure you that our platform takes the authenticity and safety of our users seriously.
We employ a rigorous verification process for all profiles on our platform and regularly monitor the activity of our users to prevent any fraudulent behavior. However, we understand that some users may have ulterior motives, and we take reports of suspicious behavior very seriously.
If you have encountered any suspicious activity or behavior, we encourage you to report it to our support team immediately. We will investigate the matter promptly and take appropriate action to ensure the safety and security of our users.
Thank you for bringing this to our attention, and please feel free to reach out to us at support@livebeam.com if you have any further concerns or questions.
Best Regards,
LiveBeam Customer Support
“I put in my profile no overseas women. That's all I get. I have my doubts that the woman are women but just bots. It's an okay website for breaking loneliness and ego boosting. I don't remember putting a picture of me on the site and I get responses like crazy.”
Dear Jack,
Thank you for your feedback and for taking the time to share your experience with LiveBeam's communication platform.
LiveBeam is a global communication platform that connects users from all over the world. While we understand your desire to chat with local content makers, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.
If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.
If there is anything else we can do to improve your experience, please do not hesitate to contact us at support@livebeam.com. We are always here to help and answer any questions you may have.
Thank you for choosing LiveBeam as your communication platform!
Best Wishes,
LiveBeam Customer Support
“The site does not seem very genuine. The girls hedge around any type of poignant question the video seen mass produced and not personal but most importantly, it appears credits disappear randomly from my account, even when they are not used.”
Dear User,
Thank you for leaving this review!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
It is true that you will need to purchase credits as a kind of our website currency in order to use some of the services, however, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending personally. Furthermore, credits have no time limit compared to the subscription and can be used at any time.
Please note that we strive to provide every user with a convenient and reliable space for online communication where many people from all over the world are registered. All of them have different goals and reasons to communicate with other users and their style of communication may differ from person to person.
Nonetheless, we carefully review every complaint and do not tolerate violations. If you have experienced issues in communication with particular users, please contact us via support@livebeam.com and provide us with more information. We will be glad to review the matter and assist you.
Kind Wishes,
LiveBeam Customer Support
“The site for the most part has bots on the other end. Almost every contact ask you a question to bait you in. On the otherhand, I ask multiple questions to different "ladies" and the answers not inline with the question..and most of the time they are all four or five word sentence...never a paragraph...it's to get you to keep responding sucking your credits dry..what a waste.”
Dear Goob,
Thank you for bringing this to our attention. We are sorry to hear that you have had a negative experience on our platform. We take reports of bots and other fraudulent activity very seriously and we are constantly working to improve our security measures to prevent this type of behavior.
We would like to assure you that LiveBeam has a zero-tolerance policy towards fake profiles and bots. We require all content makers to verify their identities.
If you have any specific profiles or interactions that you believe to be fraudulent, please do not hesitate to report them to our support team at support@livebeam.com. We will investigate and take appropriate action if necessary.
Thank you for taking the time to share your feedback with us. We hope that we can regain your trust and improve your experience on our platform.
Best Regards,
LiveBeam Customer Support
“I reacted with several different persona's to different 'ladies" .. was fun but total scam to get money..nice for my journalist novel about these sites..by the way all my messages were truthful.”
Dear Keith,
Thank you for bringing this matter to our attention. We are sorry to hear that you had a negative experience with some of the profiles on our platform.
At LiveBeam, we take our users' safety and security seriously and we have measures in place to prevent fraudulent activities on our platform.
We encourage our users to report any suspicious activity or behavior to our support team immediately, and we will investigate the matter promptly. Additionally, we advise all users to exercise caution and not to share any personal or financial information with other users until they are sure of their intentions.
If you have any further concerns or questions, please don't hesitate to contact our support team at support@livebeam.com. We are here to assist you in any way we can.
Best Regards,
LiveBeam Customer Support
“This site is a TOTAL SCAM!! STAY FAAAARRRR AWAY!!
You create an account, get bombarded with messages from hot young women (who are all bots I'm assuming). Seriously, if you need to get laid that badly just sign up for Replika and get yourself someone who will never cheat on you because she's also a bot -- but with her you at least know what her intentions are. lo”
Dear User,
Thank you for taking the time to share your concerns and feedback with us!
Please note that we take steps to ensure that the content makers of our website are genuine. At the same time, we do not either control their activity 24/7 or prohibit them from using our platform as much as they want. We give every user of our platform the opportunity to initially reach who they are interested in.
We strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We always do our best to make sure that every user follows the terms of our platform and we carefully review every complaint.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Kind Regards,
Livebeam Customer Support
Dear User,
Thank you for your review of LiveBeam. We understand your concern regarding the profiles on our platform. We would like to clarify that we have strict policies in place to ensure that our users' profiles are authentic and that they comply with our community guidelines.
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
However, if you come across any profile that you believe may be fake or violating our policies, please report it to us immediately, and our team will investigate the matter promptly.
Regarding the photos on our platform, we cannot control the age or appearance of the users who choose to join our platform. However, we can assure you that LiveBeam is open to people of all ages and backgrounds who are looking for genuine connections.
If you have any further concerns or questions, please don't hesitate to reach out to our customer support team at support@livebeam.com. We are always here to assist you.
Best Regards,
LiveBeam Customer Support
“I think the profiles are real. I met and am talking with one person off site via skype. The problem, however, are the prices they charge. I could not afford to keep paying these prices.”
Dear User,
Thank you for sharing your thoughts and feedback with us!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles for free.
Customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
You can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Kind Wishes,
LiveBeam Customer Support
“Livebeam needs to answer these questions ....
Do the girls get a percentage for extracting money from the men??
Do the girls make money for being content creators ??
And
Are these women working directly with livebeam?”
Dear Ron,
Thank you for writing to us and we will be happy to answer your questions!
“Do the girls get a percentage for extracting money from the men?”
We do not pay the content makers for communication or registering on the platform and prohibit our affiliate partners from doing so. We always take measures in case we notice any violations of the terms of our website. In any case, if you notice something suspicious in the behavior of a specific member, please contact our support team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results.
“Do the girls make money for being content creators?”
Content creators do not receive money for "their status" in our platform. Content makers can monetize the use of the site, but the site has its disclosure above each feature that content makers can monetize. This is necessary so that the user understands what the content maker receives money for. You can read this information in our Terms of Service (p. 2.4): https://community.livebeam.com/rules-policies#terms-of-service
“Are these women working directly with livebeam?”
Content creators do not work for Livebeam, they are not contractors or employees of Livebeam. Content creators are and will remain only a category of service users.
Please feel free to reach us via support@livebeam.com at any time if you wish to share more feedback, thoughts, and suggestions related to our service!
Best Wishes,
Livebeam Customer Support
“The girls get paid to chat they are content providers as a user you get bombarded with messages. They try to draw you in to spend money and there is no chance you will ever contact anyone directly. The funny thing is if you stay around and keep reading the messages they repeat themselves definitely bots.
I also believe there are other sites affiliated with this one such as bravo date. Please don't get sucked in to this definitely should be investigated.”
Dear Mark,
Thank you for sharing your thoughts and feedback with us!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please feel free to reach us via support@livebeam.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Best Wishes,
Livebeam Customer Support
“This is a total scam. I created a profile with ZERO info about myself, and within minutes I had 4 gorgeous women asking me questions. Right, because that is real life! I assume these are bots, or women that are paid to extract money from you for the site - they charge chat by minute, reminds me of the good old 900 phone numbers :)”
Dear User,
Thanks for your review!
Please note that there are various services with different costs, sending chat messages costs 2 credits per minute, however, you are able to send plenty of messages within each minute to convey your thoughts to other users without limitations, thus you are not being charged for each particular message. If you do not find this specific feature suitable for you, it is possible to continue communication in the mail section as an alternative, thus you can compose large letters to communicate with your friends without spending credits per minute. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
All the users including the content makers have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform.
You are not being charged for receiving or reading chat messages, for example, you may send all the messages you wish within each minute, then you may wait for a response without sending more messages and continue communication once you receive a reply. Thus, you may use this feature effectively as sometimes it indeed may take time for other users to write you back.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Kind Wishes,
LiveBeam Customer Support
“Let’s think for a moment. The reviews posted seem to go from one extreme to the other. So which are fake? This site is extremely expensive and I suspect that the girls use it as an additional income stream. Do yourself a favour, click on a different site”
Dear User,
Thanks for your review!
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations are not tolerated. We always do our best to make sure that every user follows the terms of our platform, our support service works 24/7 and is always ready to carefully review any complaints in order to prevent any possibility of an unpleasant experience.
Also, we carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best Wishes,
LiveBeam Customer Support
