Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,527 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our company has used the loadbalancer.org products for several years now and every time I have to contact support for a question or issue, they are very helpful. Their responses are very easy to follow and include explanations on the importance of each of the procedures. Their support staff are well versed in the products they support and you get the feeling they have been in the trenches themselves. A+ to loadbalancer.org for taking pride in their customer support. Always a pleasure to deal to with even in the most stressful of situations.”

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Posted 8 years ago

“I had received excellent customer support upon logging a call for our devices. The team were quick to reply to my query, investigated the problem in a fast and efficient manner and made suggestions on how to proceed going forward to ensure the devices work as desired.”

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Posted 8 years ago

Hi Hardish, What an excellent review we are very grateful for your kind words. Serena www.loadbalancer.org

Posted 6 years ago

“Timely response, knew exactly what my problem was from my description and offered a great solution.”

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Posted 8 years ago

“Their service and support is simply the best bar none. I couldn't fault them in any way and would recommend the both product and care without any hesitation.”

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Posted 8 years ago

Hi Trevor, Thank you word of mouth is the best marketing :) Lisa www.loadbalancer.org

Posted 6 years ago

“Solved a problem for us, we couldn't upgrade our core network due to Microsoft NLB. We seamlessly migrated to using loadbalancer.org virtual appliances and haven't looked back since!”

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Posted 8 years ago

Hi John, Great review thank you :) Rob www.loadbalancer.org

Posted 6 years ago

“A great support team, fast response times and extrememly knowledgeable about their product and its configuration. Went above and beyond what I've come to expect from other companies and most improtantly resolved the issues i'd raised.”

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Posted 8 years ago

“It's has been a pleasure to work with both the sales and support teams with LoadBalancer.org. They are quick to respond with a great level of technical knowledge and expertise in the field, which naturally leads a top notice and rock solid product.”

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Posted 8 years ago

“Great Product. Used for critical websites. Also superb support, they have always responded to me very fast with proper solutions. once needed to upgrade a license, and they were able to have it done in minutes, NO DOWNTIME!”

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Posted 8 years ago

“We bought a couple of Loadbalancer servers at the suggestion of our web filtering partners Smoothwall; to manage the load across their cluster. The devices have, so far, worked perfectly. On the couple of occasions I have contacted the support team (for advice) the responses have been very quick,professional and helpful. Very impressed”

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Posted 8 years ago

“Loadbalancer technicians has been helping me overcome a major issue, which due to system legacy setting issue in our production environment. Whole process was lasting for more than 72 hours. The handover of issues between Technician is efficiency and respond are always friendly, quick and professional. Thank you all for the great help!”

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Posted 8 years ago

“Loadbalancer.org has been a valued partner in the success of our SaaS solutions. Their educated team has been highly responsive to issues. We are extremely pleased by their service and solution. -Joe S”

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Posted 8 years ago

“The time response on all my case so far is super quick. Engineers are courteous and very knowledgeable . Support site is easy to navigate.”

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Posted 8 years ago

“As always staff were extremely helpful and determined to resolve any issues in a timely manner. By far the best support of any external vendor we have had dealings with.”

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Posted 8 years ago

“The company I work for designs/builds data centers for airports all over the world and four years ago we started using Loadbalancer.org's loadbalancer virtual appliance. In these past four years I have only had to reach out to their support twice. The quick response and level of attention I received was like no other. I had anywhere from 1 to 3 support engineers engaged both times I submitted a ticket. I fly to sites to oversee the turning up of the systems and the pressure is always high, so quick response times and great attention for help speaks volumes about a company. Loadbalancer.org supplies a proven product and outstanding level of support.”

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Posted 8 years ago

“The team at LoadBalancer.org is G R E A T. Not only do they put out a top-notch product, but they support it with intelligent, polite and resourceful humans. A+”

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Posted 8 years ago

“We have used Loadbalancer.orgs for many years and as a major Cloud service provider are extreamly confident in these products. What puts this company above and beyond everyone else is their superb support team! These people are first in their field, quick to respond, helpful and always delivery! Thank you from Giacom/MessageStream”

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Posted 8 years ago

Hi Mark, Reviews like this are great the appreciation of our customers makes it even more worth going the extra mile! Henry www.loadbalancer.org

Posted 6 years ago

“This is not the first time I have had the pleasure of working with the support team from Loadbalancer.org. Each time it is a pleasure to work with them. When you email them they responded quickly. They always provided the information that I needed and even went the extra mile to look up an invoice when I could not provide a serial number. The bottom line is this: I resolved the issues and upgraded the firmware quickly and efficiently. Today performance, efficiency and customer service matter. The LB team get that. They pick up from one another seamlessly for support issues that take time. They work as a team and that is something important. Great Team, Great Service.”

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Posted 8 years ago

“We switched from NLB loadbalancing to Loadbalancer.org. Support have been really good, we've only encountered a few issues. Support was also nice to help configuring everything correct, guides provided are also really great!”

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Posted 8 years ago

Hi Mikkel, Nice review thank you! Bri www.loadbalancer.org

Posted 6 years ago

“Excellent support. Quick response with correct information and solution. Even connected via team viewer when I was having problems.”

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Posted 8 years ago

Hi Daniel, Thank you for your review, and kind words. Richard www.loadbalancer.org

Posted 6 years ago

“Great company with fantastic support! We had a very tricky configuration and the support staff worked through the night to get us ready for a last minute expansion deadline.”

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Posted 8 years ago

Loadbalancer.org is rated 4.9 based on 1,527 reviews