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Loadbalancer.org Reviews

4.9 Rating 1,525 Reviews
100 %
of reviewers recommend Loadbalancer.org
4.9
Based on 1,525 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Loadbalancer.org Reviews
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org, it just works! Great support too :)
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Posted 3 years ago
Hi Steven, Thank you for your feedback and rating of stars :) George www.loadbalancer.org
Posted 3 years ago
very competent and quick support in analyzing and solving the problem
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Posted 3 years ago
Hi Andrea, Thank you for your review! Roman www.loadbalancer.org
Posted 3 years ago
In the end the customer opened the appliances and found the password on a label inside the box. This password worked well. That was the solution as you wrote in one of your support emails
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Posted 3 years ago
Hi Markus, Thank you for confirming your issue was resolved. Serena www.loadbalancer.org
Posted 3 years ago
We have been using Loadbalancer.org as our main Cluster for our cloud and it's been working ever since. Their Product is very feature loaded and still easy to configure and use. That company takes the customers wishes and feature requests very seriously. It took only a couple of weeks until one of our feature requests / bug reports got implemented which is absolutely fabulous. If there is ever a situation where you desperately need help, they will help you instantly. Since the whole product is made out of opensource it's not always an easy task to support those applications but yet they managed to have in my opinion one of the best support. They answer in less than 15 Minutes even on weekends and know their product very well. I'm am looking forward for further development and i can just say "keep going" you're doing am awesome job.
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Posted 3 years ago
Hi Denis, This review is AMAZING! We have the best customers and want to ensure you all have the easiest time if you ever need to reach out! Thank you for sharing such valuable feedback! Harrison www.loadbalancer.org
Posted 3 years ago
I'm very pleased the problem was fixed. Thank you!
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Posted 3 years ago
Very quick and very helpful support. They understood the scenario and offered very good potential solutions to the problem we had.
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Posted 3 years ago
Hi Robert, Thank you for your review, its always great to hear back from our customers after using our services! We are pleased you are happy with the help provided. Roman www.loadbalancer.org
Posted 3 years ago
Thank you for the emergency support and the quick resolution. Greatly appreciate your knowledge and willingness to work with the customer to resolve the issue and then provide a summary on what was done to resolve the issue. Thanks again.
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Posted 3 years ago
Hi Pillai, Thank you for sharing your experience with the Loadbalancer.org team! Great review, and we are very happy you got the resolution required! Serena www.loadbalancer.org
Posted 3 years ago
Working with LB is always fun, I say this because even though my requests seem illogical out of scope and sometimes impossible the team at LB manage to find an answer to my query. Albeit the answer may not be the one that i want but it usually fits the crime!!
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Posted 3 years ago
Hi Damian, I think your review gives a valuable insight to how the support engineers work! They will try and help with anything and can pretty much always help out! Even if its not the Loadbalancer. We really appreciate you taking the time to share your experience! Richard www.loadbalancer.org
Posted 3 years ago
Extremely fast response time with Support and fix was supplied well within reasonable timeframe.
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Posted 3 years ago
Hi Marc, Thank you for your review, it is always great to get feedback from our customers! Lisa www.loadbalancer.org
Posted 3 years ago
Thorsten on the support team has really gone out of his way to help me on a project. He has helped me at odd hours at night and even on the weekend. He is also extremely knowledgeable and can do almost anything with the Load Balancer.
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Posted 3 years ago
Hi Thomas, Your appreciation and gratitude will be shared with Thorsten and his manager. He will say he was only doing his job, but he always goes above and beyond to ensure the customer is happy so thank you for this recognition! Serena www.loadbalancer.org
Posted 3 years ago
Great and fast support
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Posted 3 years ago
Hi Marius, Thank you for your five star review! Lisa www.loadbalancer.org
Posted 3 years ago
Excellent service. Helped answer all my questions.
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Posted 3 years ago
Hi Courtney, We are pleased the service you received was excellent! Thank you for your review! Serena www.loadbalancer.org
Posted 3 years ago
Andrei responded to our ticket very quickly and provided all the helpful information we required. Our issue was sorted very quickly after contacting.
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Posted 3 years ago
Hi Sam, Andrei is a dedicated member of the support department, I will ensure he receives your gratitude! Serena www.loadbalancer.org
Posted 3 years ago
Excellent Service. Very quick and accurate response.
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Posted 3 years ago
Hi Andy, We are thankful for your appreciation! Richard www.loadbalancer.org
Posted 3 years ago
It was nice to work with Tyrone Talbot-Kennedy. He is very professional and could resolve the issue quickly
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Posted 3 years ago
Your great review, will be forwarded to Tyrones manager! Thank you for your feedback! Serena www.loadbalancer.org
Posted 3 years ago
I don't have to adjust the settings on our load balancer very often. But when I do and can't remember support is always quick to help me solve the issue I am having and get me a service that is up and running.
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Posted 3 years ago
Hi Ron, Your review is greatly appreciated, thank you. Liam www.loadbalancer.org
Posted 3 years ago
It just works.. Other than regular updates, I don't even have to think about it. Super easy to set up and operate. Their support is second to none. I can’t have enough praise for loadbalancer.com support. Just absolutely impressed with their responsiveness and flexibility!
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Posted 3 years ago
Hi Joe, Your review has made the whole team here smile! Thank you! Its great to hear how happy you are when to us, its just doing our job. Feedback like yours ensures we are doing it right, thank you once again! Serena www.loadbalancer.org
Posted 3 years ago
Prompt response to support tickets
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Posted 3 years ago
Hi Ed, Thank you, the support team are great at what they do and will be grateful for your appreciation. Serena www.loadbalancer.org
Posted 3 years ago
Superb support as always!
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Posted 3 years ago
Thank you for your five star review! Lisa www.loadbalancer.org
Posted 3 years ago
great service. fast results.
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Posted 3 years ago
Loadbalancer.org is rated 4.9 based on 1,525 reviews