Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

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4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We can call it a worry free product Since we purchased our cluster pair with dell Hardware we had nearly no problems with the setup and production, even the perfomance/price ratio is hard to beat for the competitors. If you have any questions or problems the support jumps in very quickly, the response time is amazing and until now they had always an answer in the first place - no "support escalating to our technical super experts" stuff...i think you ask always people they know what they are talking about. The web config is easy to handle and of course the "step by step" guides are very detailed but not bloated.”

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Posted 10 years ago

“We have deployed around 20 of these on different customer sites in the last four years and they have given us no drama at all. The product keeps evolving with new functionality offered at no additional cost (Windows Feedback Agent for Remote Desktop). The support team get back to you quickly and they know what they are talking about. Can't say enough good things about loadbalancer.org.”

Helpful Report

Posted 10 years ago

“I was having trouble upgrading firmware on our R16. I created a service ticket via service web portal and within 15 minutes, I was contacted by Thorsten Wetzig from Loadbalancer Service Support Desk and he worked with me remotely till successful firmware updates were all applied and we fully tested the original functionality/setup. I am very pleased with such high level of support provided. I work for Carestream Health HCIS Divison -- Australia.”

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Posted 10 years ago

“We've had two pairs of Enterprise 10G load balancers in production for a little over 2 years now. The appliances have been rock steady, with no unscheduled downtime. The support staff at loadbalancer.org have been phenomenal, whether answering our many questions about configurations and procedures, or helping us with software upgrades. They have been professional, knowledgeable, and a pleasure to deal with.”

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Posted 10 years ago

“Loadbalancer has provided excellent support when required and they have dealt with all enquiries promptly, efficiently and effectively.”

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Posted 10 years ago

“A non-nonsense product that works exactly as you want it too. Clear instructions and in-depth deployment guides help you get up and running in short order, and if that isn't enough then its backed up by a quick to respond and very helpful support team.”

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Posted 10 years ago

“The Loadbalancer.org virtual appliance works beautifully. It gives is the flexibility we need for types of routing, custom load balancing schemes and handles all the traffic we can throw at it very well. Brilliant product!”

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Posted 10 years ago

“Quick follow up on a ticket entered via the webpage. Asking the right questions and providing valuable answers on our support case. Well Done!”

Helpful Report

Posted 10 years ago

“Have been working with the loadbalancers enterprise R16 for few years. I always got good and very fast support from loadbalancer.org support team. Their answers always straight forward and quick. I've dealt with different vendor support and know how frustrate it is when I get the "unsure" answers, taking multiple emails to get the answer (sometime not straight forward answers) while I am working in the production environment and sometimes I need a quick support (as last minute questions from clients), loadbalancer.org support team always helped me to find the answer quickly. I really feel comfortable and confident reaching out to loadbalancer.org support team for help and dealing with their load balancer appliances. Worth the money!! They know what they are doing. Love the chat session that I don't have to wait long and don't have to hold on to the phone (if chat session is unavailable) while I am working on the computer.”

Helpful Report

Posted 10 years ago

“Loadbalancer's technical support provided me clear concise answers during a time-sensitive maintenance window with no run around. I was able to finish the maintenance well before my window expired. The company provides a top notch product and back it up with excellent support.”

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Posted 10 years ago

“I've been impressed by the quick response to support issues and the depth of knowledge of the Loadbalancer.org support staff.”

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Posted 10 years ago

“Loadbalancer.org's Virtual Loadbalance appliance works great! We have our Exchange 2010 CAS Array and also inbound mailflow running through it with no issues and no delays. The technical support provided by loadbalancer.org is great and they will jump on a call if you need any assistance. They are highly recommended!!”

Helpful Report

Posted 10 years ago

“I have personally implemented or designed over a dozen proxy clusters where loadbalancer.org functionality was pivotal to the success of the implementation. The ability to easily perform maintenance on the HA pair and any member of the cluster was key. In place license upgrades make it easy to expand a proof of concept and virtual appliances helped out in a few cases where physical/power limitations existed. Loadbalancer.org is my preferred supplier because of it's fantastic support and power/ease of use combo.”

Helpful Report

Posted 10 years ago

“The Loadbalancer.org support staff have an amazing, friendly attitude with some of the speediest service around.”

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Posted 10 years ago

“Loadbalancer is very good company”

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Posted 10 years ago

“The team at loadbalancer.org has always been a pleasure to work with. They offer a complete and flexible package built on Open Source software, and back it up with truly exceptional customer service. Their technical support team are deeply knowledgable about their product and have always helped me quickly and efficiently. This is a great product and a great team!”

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Posted 10 years ago

“Reasonably priced quality gear for the enterprise. Outstanding customer support. Continuous development for continuous improvements. Thanks LB.org!”

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Posted 10 years ago

“At Bloxx we have used loadbalancer.org products in many different deployments ranging in size and in each and every case we have never had any issues at any stage. The team at loadbalancer.org are always there every step of the way and never shy away to answer the most complex of queries which is a great match for a great product that delivers exactly what it says on the tin, a highly resilient and reliable solution - which is exactly what you need from a load balancer!”

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Posted 10 years ago

“Loadbalancer.org provides excellent support. Quick to respond and resolve issues the first time.”

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Posted 10 years ago

“Very good and fas support. The loadbalancing running gracefully and the performance is very good.”

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Posted 10 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews