LoanGuys.com Reviews

Name: LoanGuys.com
Address: 21800 Burbank Blvd., Woodland Hills, California
Rating: 4.19

4.2 Rating 124 Reviews

79 %

of reviewers recommend LoanGuys.com

Company Reviews

Metrics

4.2

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LoanGuys are by far the best mortgage lender I have ever done business with! They were extremely responsive and fast at getting me my money for a rental property. I purchased a $475k property with only 20% down payment. I didn’t have to show any income! Thank you LoanGuys for all of your help!”

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Posted 3 years ago

“Best Customer Service in the business. Nate was helpful and informative every step of the way”

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Posted 3 years ago

“They charged me $800 for an appraisal that never happened. Then they stopped responding to any of my attempts to contact them. I continue to get spammed by their automated emails.”

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Posted 3 years ago

Hello there. Here at Loan Guys we do not order any appraisals without the consent of the client. You must be referring to a different mortgage company.

Posted 2 years ago

“I am a seasoned investor and could not believe the products and pricing Loan Guys were able to offer. The service was great and today we were able to close on our first deal together! Looking forward to continuing to close on deals. Awesome work Morci, Ben, and Daniel!”

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Posted 3 years ago

“Being new to the private money world, I decided to give Loan Guys a shot. They were able to help me get my second investment property and were able to work with me without the hassle of going through a conventional bank. I am very happy with the customer service and how easy their process is to get your loan funded. We closed before the contract date and my loan officer, Benjamin, was able to beat the quote I got from a different private money lender. Will definitely do more business with them in the future!”

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Posted 3 years ago

“Loan Guys help me close my first investment property that I tried many places to get. It was a triplex in TX that for some reason keep getting dragged by other lenders and LoanGuys was able to get it done quickly. Thanks again Edan and Morris for helping me accomplish getting me my first investment property, looking to do more business together.”

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Posted 3 years ago

“Loan Guys helped me close on my first investment property in a timely manner. I worked with Morris and Nate, the loan officer and I was pleased to see the results. I would recommend loan guys to any of my friends or people in search of a mortgage”

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Posted 3 years ago

“They never respond to emails or phone calls. I’m starting to think this place is a scam. Like, no follow up what’s so ever. They advertise they close in 14 days this is false advertising. Also, on their website they say 20% down payment on long term rental loans. That’s not true it’s actually 25% down payment NOT 20% like they advertise on the website.”

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Posted 3 years ago

Hi there Deandre, I am sorry that you feel that way. Our team works day and night to answer every person that calls or emails. Once you have a property in mind and would like to reach out to us, I can assure you that one of our members of the team will be able to get in contact with you as soon as possible. Working with LoanGuys.com, you will not have to worry about your loan not closing because we will always get it done in a timely matter!

Posted 3 years ago

“They never follow up, they dont answer emails, if you call you will be talking to 3-5 different people and not close on anything or get financing its a shame and this service should be closed waste of time.”

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Posted 3 years ago

Hi Michael, We apologize if you feel that way about our company. However our loan offices do their best to respond to all calls and emails. However you may think our company is a scam, we fund many deals and have lots reviews from our clients that felt we here at LoanGuys.com get the job done. Hopefully in the future we can work together again and assist you with whatever program you are looking for.

Posted 3 years ago

“Their motto should be 'Way Overpromise, Way Under Deliver, Never Follow-up. Probably the most novice team I have ever worked with. Its literally a game of Whos on First. Talk to 3 different people working my loan and i get 3 different answers. They advertised a quick close, none of my 2 deals closed anywhere close to on time. The amount of avoided obstacles is completely laughable. Run walk away from these guys!!”

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Posted 3 years ago

Hello Pietto. Congratulation on your new investment properties! We are so glad we were able to get you the funding when no one else could. We do hope you reconsider doing business with us considering we were able to get you the funding that you needed! Happy Profits!

Posted 2 years ago

“Their motto should be 'Overpromise, Under Deliver. Probably the most novice team I have ever worked with. They advertised a quick close, none of my three deals closed anywhere close to on time. The amount of avoided obstacles is completely laughable. Luckily, 2 out of the 3 sellers stuck it out the 3rd demanded $$ to keep the deal (and my EMD) alive. The loan I pulled from them closed BEFORE the other two that they had been working for 3+ weeks. Run, don't walk away from these guys!!”

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Posted 3 years ago

Posted 2 years ago

“I am very pleased with the results. I couldnt find anyone to do a 5plex loan since its considered commercial, but the loan guys really came through. A few bumps in the road (just like any closings nowadays due to delays in appraisals), but everything promised was delivered. Shervin Modir really pull it together for me and answered my calls. We’ll definitely do business with them again…”

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Posted 3 years ago

“I was in need of a mortgage and having some issues. I have limited time and my scores are coming down. was at 542, 566, and 569. It's boiling down to my DTI due to my extremely high car payment with 17.99% interest. I came across a review about (fixmycredit at writeme dot com) and wanted to know how it'll work to fix my credit. To cut the long story short, in less than 1 month i worked with them, My scores improved to 781 and finally got approved for the mortgage.”

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Posted 3 years ago

“Classic case of "Over promised and under delivered" - They didn't even try to close on time! It took over two weeks just to get the appraisal ordered. They are either absolute beginners or the epitome of incompetence. With perfect credit and strong assets this deal should have been a slam dunk! Instead, I was dragged along and fed nonsense with zero chance of a timely closing.”

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Posted 3 years ago

We at LoanGuys.com guarantee a quick closing. We apologize if you felt as though the process took longer than expected. However our team does their best to make sure our clients get their loans on time. The last thing we would want is a stressed out customer who feels as though their loan will never close. We make sure that our team is constantly updating and informing the customers about what is going on with their loan.

Posted 3 years ago

Hi there! We apologize that the process took longer than expected however, we are glad that we were able to get you the funding you were looking for. We do hope you can reconsider! Happy Profits.

Posted 2 years ago

“So quick and so great to work with! We loved the team and their turn-around time was incredibly fast!”

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Posted 3 years ago

“They helped me get the lowest interest rates and assisted me with the whole process. I love their energy.”

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Posted 3 years ago

“My credit was low very low and the loan guys was able to get me funded. When every one else said no these guys said yes. Thank you Loan guys.”

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Posted 3 years ago

“You advertise how fast the company can close a loan but my loan was delayed weeks because the team I was assigned to didn't know what they were doing. I had to escalate my loan multiple times to finally get it closed. I submitted all my documentation on time and nothing on my end was holding anything up. The only thing that held the closing was the Loan Guys not doing there due diligence to get the loan closed. I almost lost my deal because the buyer thought I couldn't close. I would not use this company again unless I absolutely had to. I gave 2 stars because the loan did close so I was appreciative of that.”

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Posted 3 years ago

“I got the loan but it took over 6 months from start to finish. It was a commercial loan but everything that could went wrong. They tried to make it better but it just did not happen. Even now they have not paid the insurance on the properties so I am paying twice for insurance. They tried but it was a problem almost all the way through. Try them but be ready to experience a problem or two.”

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Posted 3 years ago

“You promise a lot but do not provide. Very poor communication. My closing was delayed 3 times. At closing terms were different that what I was quoted. Will not recommend this co.”

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Posted 3 years ago

Hi there Douglas, We apologize if you felt that we did not do our best to assist. Our team was vocal with you and tried their best to help you throughout your loan process. At LoanGuys.com we always disclose terms to our clients and do not change them at closing. We do our best to be as open with our customers as possible. We are glad we were able to get your loan funded when other companies were not able to do it. We hope you come back again and see how well our team does to get what you need, done.

Posted 3 years ago

LoanGuys.com is rated 4.2 based on 124 reviews