Name: LoanGuys.com
Address: 21800 Burbank Blvd., Woodland Hills, California
Rating: 4.19

“Incompetent people nothing but lies. I lost my earnest money and my appraisal because they could not close my loan in time. Kept getting excuse after excuse no real answers blaming it on Covid. I pushed back closing date three weeks and they still cannot get it done. Do not get scammed by them use someone else”

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Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“Thank you Loanguys.com for helping with my loan! The process was so quick and efficient. The team was constantly updating me. Even when my deal became a little difficult at times, they still pushed everything through to get me my closing. I cannot wait to build my portfolio with them.”

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Posted 2 years ago

“Definitely not a company I would recommend to my worst enemy. Very slow and full of people who have no idea what is going on. If you decide to do business with them, prepare for disappointment”

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Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“FRAUD!!!! Run as fast as you can away from this company. Started a process to refinance properties with them back in December. Here it is, March and they are just now telling that my deal didn't clear underwriting because of a credit score. This is after they let me pay over $2000 in appraisal fees and added themselves to my insurance policy. EDAN ECKSTEIN, basically lied to me for 3 whole months. The only truthful answer was from Heather, and even though she was rude, she told me "we are so backed up, your deal is at the bottom of the pile, and if I keep asking them about it, they will push it even further to the bottom." Is that something you tell a customer trying to refinance a free and clear house with you??? No Good!!!!!!”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“They’ve had my appraisal and all required documentation since 12/13. It’s now March 1 and we are closer to closing than when I started. This is a simple cash out refi. Do not use!”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“The process was long but they got this one done. I weny to many different lenders in the past 6 nonths tryinh to refinance my property. Due to my low credit and hits that showed up on my credit report thar made my process longer. But Benjamin pulled through and stuck it out with me. I appreciate the hard work and cant wait to come back to buy my next investment property”

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Posted 2 years ago

“Thank you for your hard work I can’t wait to do another one with you guys!”

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Posted 2 years ago

“Highly recommend”

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Posted 2 years ago

“Amazing process! on to the next one!”

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Posted 2 years ago

“These guys are awesome. Got my loan done before the closing date! I always had someone answering my questions through out the whole process!”

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Posted 2 years ago

“Horrible stay away!!! A complete nightmare closing was horrible!! Benjamin Cranow is a snake becareful!!!”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“Nate was very easy to work with and readily available when we needed him.”

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Posted 2 years ago

“I would recommend The Loan Guys to anyone who is wanting a fair shake with any loan"...I had been a real estate investor for twenty-plus years, until the market crash of 2007...ready to get back in the game in 2021 with no lender contacts,...a fellow investor recommended The Loan Guys...and I am very happy he did! I was fortunate to connect with Nate Naeemi, who helped to make this an easy come back...Nate has proven to be extremely informative, professional, patient, and courteous...He, along with his team has proven to be relentless in getting my loans closed in a timely manner.”

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Posted 2 years ago

“I would like to thank Nate for helping us complete our loan. It was a tough process but Nate kept us updated each step of the day. Thank you all for your help and support. We definitely appreciate it”

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Posted 2 years ago

“My clients just close with Loan Guys. They are very efficient and have a lot of resources. I’m glad they can close the loan in three weeks. Josh is my loan officer and he was very good and very great. He answered all the questions regarding the transactions. If any problems arise he had taken care of us very quickly and efficiently. Thanks Loan Guys!!!!”

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Posted 2 years ago

“Lender missed close date on new purchase. Absolutely no communication from Nate or Daniel. They were not returning calls days before closing and completely ignored me. Please run far away from this awful company”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.

Posted 2 years ago

“We are so grateful for Addison helping us Close on our investment property, the property had little difficulty situations but loan guys went far and beyond to make sure I had mortgage with good interest. For any one who is a first time investor this are your guys.”

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Posted 3 years ago

“Michael was amazing!!!”

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Posted 3 years ago

“Addison did a great job in getting my loan funded. I would do it again !”

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Posted 3 years ago

“The number one thing I love about these guys is that they’re pushers. They push your deal to close asap (provided you’re competent like me) I got my money and my Loan Officer Benjamin was super helpful. We closed my 300,000 loan. They know what’s up!”

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Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

LoanGuys.com Reviews