Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,035 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

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“Satisfied with service and slick non staffed site. Contact with staff was quick and personable by phone. Padlocks fiddly and not always easy to open or close. Would use again if needed.”

Helpful Report

Dear Mr Harvey-Jenner We really appreciate your time to give us some feedback and we are happy to hear you found our team friendly over the phone. Hopefully, you found the videos that illustrated how to open and close your Loc-Box sent to you with your booking-in email and SMS useful in how to operate the padlocks. We would be delighted to help you out again in the future should you need self-storage again. Kind regards The Loc-Box Team

“Amazing customer service and always very helpful. The storage was clean and convenient and they made sure after I had emptied the unit and followed the procedure that a refund was sent across within a day!! I would happily use loc box again”

Helpful Report

Dear Miss Burton Reviews like yours are so important to the team here at Loc-Box, who take enormous pride in trying to make our customers experience when using Self-Storage as positive as it can be. We understand all too well, that the need for Self Storage can sometimes be a very trying time in our customer's life, so it is our priority to make it as pain-free and as easy as possible. We appreciate the time taken to review our service and your custom. Kind regards The Loc-Box team

“Very efficient as always.”

Helpful Report

Your review and repeat custom is very much appreciated Kind regards The Loc-Box Team

“The support and communication I received from heather at loc-box throughout my 18+ months storage at Creaton has been amazing! Thank you so much for helping me and my nhs relocation throughout covid”

Helpful Report

Dear Miss Brown Thank you so much for such a glowing review. I have passed on your review to Heather and she is thrilled and immensely grateful that you took the time to give such pleasing feedback. Kind regards The Loc-Box Team

“efficient, secure, very clean lock up, and overall good service - well done Communication was via email and telephone and generally responses were good - thanks”

Helpful Report

“Got storage at the last minute,very helpful and friendly staff”

Helpful Report

“Highly recommend if you ever need to find a storage place last minute. The key can be picked up the same day and left when you're done with it.”

Helpful Report

“Great unit easy to use 24/7 access and great lighting at night 5star”

Helpful Report

“Very professional team. Easy to follow instructions. Flexible terms. Good site access and lighting. Would definitely recommend”

Helpful Report

“Simple process & very accommodating. We were unsure of the term we required storage, so set up a monthly payment. We were out earlier than our last month was up & the refund was credited almost immediately! Thank you for the great service!”

Helpful Report

“Clean storage , well organised with office staff , would recommend to anyone wanting storage”

Helpful Report

“The staff on the phone line were really helpful and very pleasant . The storage facilities were easy to access and use. All together a good experience . I would definitely recommend lock box”

Helpful Report

“I called loc-box on a Friday at 2 minutes to 5 having just been told our house sale was going to complete within 3 days. The staff managed to fix me storage for the next day. Absolute star. Staff were very helpful and nothing was too much trouble. 5star review.”

Helpful Report

“Great, fast and easy to use. Unit very secure and safe and the refund was done within one day for the days not used. Thanks!!”

Helpful Report

“No hassle, easy to book, to use and to finish. Felt secure”

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“Clean, easily accessible, good communication”

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“Easy to setup and cancel. Well secured site with fences and CCTV. A little tight around some of the bends re manoeuvre of 3.5 tonne. Overall, great service.”

Helpful Report

“They are very good, with great security, I had no issues with anyone trying to break in to my container in over 7 years that I used them, also they are out of the way so nobody knows that they are there except the users”

Helpful Report

“No issues whatsoever, great communication when needed and our stuff felt very safe”

Helpful Report

“Great customer experience safe and secure site easy to use”

Helpful Report

Loc-Box Self Storage is rated 4.9 based on 1,035 reviews