Lookfantastic Reviews

Name: Lookfantastic
Address: Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire
Rating: 1.28

1.3 Rating 1,414 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

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Lookfantastic 1 star review on 11th April 2025

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process.”

Helpful Report

Posted 4 weeks ago

“The website has numerous spelling errors, brokers scam links, and missing images which raises a fake company, I invested $173,883.00 on 1st April on the 22th April I found out they are professional scammers so I tried to withdraw as much as I can on my profits but they allow only me $355,000 at a time monthly so I withdrew $355,000 but the money was never transferred to my bank account . It stayed pending .The woman who lured me into investing with this company begged me to cancel the withdrawal but I did not . Next they changed personal this time a man who seemed friendly and accepted to release my withdrawal if I cancel the the present action because the deposit was on 1st and withdrawal on the 22nd the financial inspector will think it’s money laundering .He said that today Saturday 26th April he will transfer the money . In the mean time they have denied me access to my account, waiting won't be of any help so I reported this case to the FBI and the FinCEN immediately I was referred to contact a man called alexi victim with an email address alexivictimhelps @ mail . com who helped me recover all my funds back but still this company on people who did this haven't been caught”

Helpful Report

Posted 4 months ago

“I am with lookfantastic since 2018. I was and I for sure will be always happy with the products and the customer service. From the early beggining I had problem with my email adress. It was from my own fault because I registrated with Facebook. I decided yesterday to cancell my account and create new one. I want to say big big thanks to a German woman called Cordula for making this fast and without any problems and having positive vibe. This procedure required one day waiting but she proposed by herself to just asked the next day for her name on chat and then she will contact with me, she indeed did what she said. Thank you ! :)”

Helpful Report

Posted 1 year ago

“I am very satisfied with the order and the quality! thank you Copy this lookfantastic promo code to save £5 when you spend £25 MILENA-R40P”

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Posted 1 year ago

“Ordered perfume, come on time, no problems. Really happy”

Helpful Report

Posted 2 years ago

“After reading some of the reviews I must be one of the lucky ones, order was fulfilled, really good value for money and fast delivery From my experience I really couldn’t criticise this company only give them praise”

Helpful Report

Posted 2 years ago

“ordered some perfume from this company no problems came on time very happy with item would use again and recommend to others”

Helpful Report

Posted 2 years ago

“Cheap pricing, easy to use and great deals!”

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Posted 2 years ago

“I order many times with them and never had any problem.Delivery is fast and coustomer service good as well.I was buy GHD stright and use 1 year,then it was a problem and i send it back and they give me full amound back after 1 yeae using.”

Helpful Report

Posted 2 years ago

“I had an issue with the delivery timing of my order. Contacted many times the customer service and I had always a reply. My order wasn't arriving and so we proceeded to a refund. The order arrived after that. I immediately offered myself to redo a payment and I was said that it wouldn't be needed, and I could take it as compensation for all the trouble. I was amazed! not many companies would care about the clients so well. Congratulations!”

Helpful Report

Posted 3 years ago

“Well I don’t know if I hit lucky but I got my order 3 days later, standard delivery. Very happy with service.”

Helpful Report

Posted 3 years ago

“Hi, delivery took two days longer. But everything was delivered. No issues what's so ever. Messeged them on Facebook about my order and they messeged me back. Good service”

Helpful Report

Posted 3 years ago

“After seeing all the negative reviews on this site I almost cancelled my order from them. However, I decided not to and my order came fast with no issues at all. After having a perfectly good experience with them I find all these negative reviews on this site really strange. Maybe I just got lucky or something, but for me everything went well.”

Lookfantastic 5 star review on 8th November 2021

Helpful Report

Posted 3 years ago

“Great prices and super efficient delivery.”

Helpful Report

Posted 3 years ago

“I'm amazed to read so many bad reviews!! I've been a customer for a few years now, and have never had a problem.”

Helpful Report

Posted 4 years ago

“I have to say that I'm quite shocked by all these bad reviews. I ordered two times from them and there was no issue. Everything came very quickly, nicely packaged and undamaged.”

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Posted 4 years ago

“Quick delivery l have bought quite a lot from look fantastic always brilliant very pleased many thanks.”

Helpful Report

Posted 4 years ago

“I’m surprised at seeing all these bad reviews. I’ve been ordering from look fantastic for years and never had a problem. My most recent order took a little longer to come but it’s well known how the postal service is struggling at the moment during covid and everybody ordering online. I shall continue to order from here”

Helpful Report

Posted 4 years ago

“I was very scared after reading some reviews but my stuff arrived after 6 days after I ordered and I am very happy everything is in perfect condition. I am going to buy again.”

Helpful Report

Posted 4 years ago

“Just received my nuface trinity today. I bought it without realizing that it was delivered from outside of US so I was a little nervous after reading some of the reviews. It was shipped with DHL international without any problems. I was kept updated with any change during the delivery process and actually was happy to find it on my porch today after coming back from work. I also got a good price with their discount and payment plan.”

Helpful Report

Posted 4 years ago

Lookfantastic is rated 1.3 based on 1,414 reviews