Loot Crate Reviews

2.1 Rating 877 Reviews

28 %

of reviewers recommend Loot Crate

2.1

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Loot Crate deliver? How long does Loot Crate take to deliver? Does Loot Crate deliver on time? How is accuracy and good condition of items delivered by Loot Crate?

Returns

Customer Service

How can I contact Loot Crate? How quickly does Loot Crate resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Loot Crate.

About Loot Crate:

Loot Crate™ is a monthly subscription box delivering the best in geek + gaming gear. From collectibles, apparel, tech gadgets, art, and other epic gear, it's like Comic-Con in a box.

How quickly does Loot Crate resolve customer queries?

Helpful Report

(4 years ago)

Greater than 64% of reviewers feedback is Loot Crate takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

81.52%

Industry Average

“ But delivery method is mail as costs are concerned about the safe delivery (South Korea this size uses a courier service in general. ”

- A

“ A good service typically good value for money espescially since every crate has a shirt now. ”

- B

“ I love Loot Crate, especially the Level Up. My absolute favorite part of getting a new crate each month is figuring out who I wanna share it with. I love gifting the items as much as showing off some of them off. A fun monthly treat with amazing customer service. Plan on remaining a member for a couple more years at least. ”

- B

Loot Crate Reviews

Customer Service - Good