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Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
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Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Following the sell-out of the M.C.C v Rest Of The World programme on the day it was very rewarding that Lord's were prepared to cater for the cricket fan unable to attend. They kindly put a reprint in hand with the bonus of including, for a small fee, a printed score card. The programme arrived punctually before the estimated date, Well done Lord's David Brown Oxford
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Posted 10 years ago
The website is very simple and easy to navigate. The item purchased was well discribed and was delivered very quickly! Very pleased with the service, thank you.
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Posted 10 years ago
very good service
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Posted 10 years ago
As expected
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Posted 10 years ago
I got no confirmation email No recipt I called up and they assured me i would get a phone call back and no body did.? Im still chasing my tour tickets up.? Dont no how much i have been charged yet or are they even coming
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Posted 10 years ago
Very pleased with my purchase, well packaged and prompt delivery, many thanks.
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Posted 10 years ago
Nice memento
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Posted 10 years ago
Very Satisfied. Thanks!
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Posted 10 years ago
I ordered a shirt as part of my brothers birthday present, I waited a few weeks for it to arrive but no joy so I sent a email to enquire if there was a problem and got a email back a couple of days later saying that you had no shirts that size in stock and your suppliers would not be sending anymore of that size. WHy could no one let me know sooner and I could have got him something else as part of his birthday present . Yours Raymond McColl
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Posted 10 years ago
Really pleased with my purchase. It arrived today.
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Posted 10 years ago
The bicentenary souvenir collection is absolutely outstanding. I'm glad I picked up from that collection.
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Posted 10 years ago
WOW...This is what online shopping is all about, the most friendly, helpful, well spoken girl on the end of the phone...it made me want to spend more...and I did...Fantastic quality of products, quick service..I will be back for more..
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Posted 10 years ago
Beautiful book. When I placed order failed to receive email confirmation. Rang next day and was told book ready to be des patched. Waited 3 weeks nothing received. Rang again. Book arrived 2 days later!
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Posted 10 years ago
I ordered sweat jacket online. I paid for it same time but did not receive any payment confirmation on email (not in junk folder also). I called twice for same but still not revived it but managed to get order number. And I receive item almost after 15 days
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Posted 10 years ago
Sadly the service has proved slow and unreliable. I ordered for a children's birthday present and the goods took over 2 months to come without any warning or any way to keep in touch with when they were going to arrive.
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Posted 10 years ago
I had to ring the shop as I just could not get into the shop page on the website. Asked for special delivery but was told only recorded so went for that. Did panic when the gift didn't arrive until 2 hours before the presentation! Ordered Monday got on Thursday. Staff very pleasant.
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Posted 10 years ago
We were very pleased with both the cuff links and the service. Would definately use this service again and reccommend it to others. Thank you
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 10 years ago
Very knowledgable guide. Good to see lots of different parts of ground. Very quick booking and ticketing. Good tour length.
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 10 years ago
first time i have used to on line shop, i purchased tour tickets, although i had four attempts at it, when i completed giving all my details i kept getting a message that my transaction could not be completed, eventually i rang and spoke to a very nice lady who told me that my purchase had been completed and appologised for the system giving me the in correct information. She then checked my previous attempt only to find i had got 6 tickets that i didnot need all my transactions had worked but i had got the same no transaction message, she then cancelled all but my latest transaction, all in all i was very pleased with the way she dealt with this . best regards Beverley Turner I am sure i will be a returning customer
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction.
Posted 10 years ago
Hard to find items for gifts - spread over several different access points and no obvious easy links. Could enhance gift lines, e.g. teashirts, polo shirts, desk objects etc
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Posted 10 years ago
Thank you very much for taking the time to write your review, we will be sure to pass on your comments regarding the website.
Posted 10 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews