Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,705 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and friendly, excellent service. The repair is holding very good for now, will see in the future.”

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Posted 8 years ago

“The service was prompt and courteous. The job done was excellent.”

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Posted 8 years ago

“Excellent service, very quick and fixed my phone at a reasonable price.”

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Posted 8 years ago

“Booked an appointment for next day. I got there and had my iPhone battery replaced within 10-15 minutes. Smooth, quick and all working. Good job”

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Posted 8 years ago

“This is the second time I've used Lovefone, and both times the service has been quick, friendly and reliable.”

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Posted 8 years ago

“I used the courier service which I have to say is outstanding. I had my phone back within 2 hours and it looks new again. Very cheeky little facebook frape appeared which all my mates found hilarious. For me it was funny, but you might need to be careful who that prank is played on as someone could be quite offended by the toilet humor. That being said a fantastic service I'd definitely use again. Thank you”

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Posted 8 years ago

Dear Claire, Thank you for the review. As per our telephone conversation we've ran an internal investigation following your review and we're sure that the Facebook post you've mentioned hasn't been published by our staff. We care a lot about privacy and data protection and we'd never play pranks on our customers. Please let us know if there's anything else we can help you with.

Posted 8 years ago

“So quick and easy. Open on a Saturday. Thanks!”

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Posted 8 years ago

“I love Lovefone. Second time I have used them and cannot fault them. You might be able to find slightly cheaper options (though not by much) but I wouldn't bother going anywhere else because they are highly professional, courteous and damn fast. If I could give them six stars not five I would.”

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Posted 8 years ago

“Nice people, prompt service, good price.”

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Posted 8 years ago

“Excellent service, will definitely use again!”

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Posted 8 years ago

“Brilliant service, already recommended to a friend!”

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Posted 8 years ago

“Efficient, inexpensive and my phone is as good as new! I booked an appointment through the super easy online form and got one for the same afternoon that I dropped my phone. The cost was less than half of what Apple charged, and my phone had a new screen within 8 minutes! Couldn't have had a better experience. Highly recommend.”

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Posted 8 years ago

“Great fast service. Replaced my broken screen in less than 30 mins.”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

“Fast, friendly walk-in service. My iPhone 5 battery was replaced in about 10 minutes.”

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Posted 8 years ago

“Good value for money, very quick and efficient service and communication and good pick-up and delivery service.”

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Posted 8 years ago

“I applied online, i was contacted almost instantly by email with a quote for repair and bike courier, once I agreed the courier was here within the hour, (I think it might have been less than 30 mins!)... The phone was back with me a couple of hours later as I was paying the cost online... Roxanne from LoveFone was extremely helpful. I hope I never need to use your service again but with 4 children I reckon it's only a matter of time!”

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Posted 8 years ago

“It's always painful to have your phone screen shattered, usually by a stupid mistake. First you start blamibg yourself for hours, and then start to look around for solutions. Some people can live with a broken screen, in my case the screen was really broken badly and I couldn't see clearly. Their price was still high, but much lower than going to the official channels. You have the comfort the you can go back to them if there's any problem, and they're really quick. Mine was done in 15 minutes! Book online and guarantee you can have your phone back on the same day.”

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Posted 8 years ago

“Cracked screen was killing me, Apple Store wanted me to wait a week to book a Genius Appt. So pleased to find Lovefone who picked up my phone from my office, replaced the screen and had it back to me within the hour. Very cool.”

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Posted 8 years ago

“A brilliant experience. Phone broken, didn't know where to go. Discovered Lovefone on the Internet and saw that it is really central. Read a few of the already exsisting reviews that were all really positive and booked an appointment online (very easy). Next morning walked in there and they took the phone, i had a cup of tea round the corner, 30 minutes later and it's done. Perfect quality and service. And they are so kind. Thanks again Lovefone!”

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Posted 8 years ago

Lovefone is rated 4.9 based on 4,705 reviews