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Lovefone Reviews

4.9 Rating 4,703 Reviews
98 %
of reviewers recommend Lovefone
4.9
Based on 4,703 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024
Fletcher Jordan
Lovefone 5 star review on 16th September 2024
Raphael Luis
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
I went to the store to get the batter changed on my 4 year old iPhone 5. Super fast service by a very friendly chap..... and wow .... what a difference ... my little phone has a new lease of life!... Thank you LoveFone
Helpful Report
Posted 6 years ago
Excellent service for a repair. Always wise to pre-book an appointment. Check out their sale price for some repair items on their webiste beforehand. There also have a range of refurbished iphones at good prices if yours is beyond repair.
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Posted 6 years ago
Excellent, efficient and friendly service, thank you!
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Posted 6 years ago
Great friendly staff. Excellent speedy service. Would use again . Highly recommend. Thanks
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Posted 6 years ago
Excellent service. Quick, low-cost, phone returned to me working perfectly.
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Posted 6 years ago
As advertised....easy, quick and efficient replacement of my I phone battery in 20 minutes and at the promised price.
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Posted 6 years ago
Fast and efficient service
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Posted 6 years ago
Great Service. Fast and Friendly!
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Posted 6 years ago
great service and so quick!
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Posted 6 years ago
Excellent service, very efficient. My phone looks like new again. Thank you
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Posted 6 years ago
Great customer service and timing! Bad screen damage; they totally replaced it; it now looks brand new!
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Posted 6 years ago
Great service. Really friendly guy and the fix was carried out incredibly quickly.
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Posted 6 years ago
Replaced a screen on my iPhone for a price less than my insurance excess, quickly and to top quality. Very convenient website too.
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Posted 6 years ago
I've always been nervous of using third-party repair services, but when I got quoted a ridiculous price by my OEM I decided I would give Lovefone a try. Let me tell you folks - they are absolutely amazing. If you're looking for confidence that these are the right people to look after your shiny smartphone, I can assure you that these guys are the ones to pick. The service is quick. They repaired the screen on my Pixel with a super-fast turnaround. I sent my phone to them and it was back pretty much within 48 hours. They let me know when they'd received it, when they'd fixed it and when they'd posted it back (thanks Anca!). The best thing of all was the aftercare however. I wasn't quite happy with the fix, but whilst a lot of providers wouldn't want to know, Lovefone took the phone right back, paid for the postage and sorted it out. I don't know what else I can say. Great service. Rapid turnaround. Brilliant communication. Fantastic aftercare. Oh - and brilliant price!
Helpful Report
Posted 6 years ago
Although they arrived late and I was waiting 10 mins they dealt with the quickly and ensured it was working afterwards. Very quick service and from my phone needing a fix to being fixed was less than 24 hours
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Posted 6 years ago
Very quick and looks amazing very pleased with their work on my phone screen and reassuring knowing there's a lifetime warranty.
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Posted 6 years ago
Very good service. Friendly staff and nice easy-going yet professional environment. My screen was fixed in 30 minutes, which was a plus. The only thing, which is not the fault of LoveFone, is that the new screen is not as responsive as the original Apple iPhone screen. But this was to be expected and all replacement screens would have this problem.
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Posted 6 years ago
Never thought my iPhone screen and battery could be replaced in the span of 20-30 minutes! Awesome service and it also comes life time warrantee (just for the screen) so I am at ease whenever my screen might break again. Top service and quality replacements are being used with Lovefone. I will definitely come back if any issues arises with my iPhone
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Posted 6 years ago
Great service - repair carried out efficiently, incredibly fast turnaround, excellent communication. Highly recommended.
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Posted 6 years ago
Fast and friendly service. Fixed a problem on my iPhone 5 today in a few minutes and there was no charge!
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Posted 6 years ago
Lovefone is rated 4.9 based on 4,703 reviews