LoveBook Reviews

3.2 Rating 104 Reviews

53 %

of reviewers recommend LoveBook

Company Reviews

Questions

Metrics

3.2

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Popular Questions:

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How quickly does LoveBook resolve customer queries?

Helpful Report

(2 months ago)

Greater than 33% of reviewers feedback is LoveBook resolves customer queries in 2 - 3 hours.

Helpful Report

(2 months ago)

66.67%

Industry Average

“ My husband loved the book I made for him, the quality of the book and the pages are excellent quality. The customer service was also fantastic. I made a spelling error after I sent the book in and I was able to correct it. I definitely would recommend this book. I was able to capture our story to date in a book, it was awesome. ”

- Trish

“ My fiancé said this was the best gift I've ever given him! I took way too long writing the content and was worried it wouldn't make it on time for his birthday. I emailed customer service and Connor was so nice. He emailed the printer, asked it to be expedited, and it came just in time. thank you! ”

- Kelly Elizabeth Fritz

“ I reached out to the LoveBook Customer Service team and they got back to me very quickly. ”

- Alicia

LoveBook Reviews

Customer Service - Average