Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 924 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot say enough about the customer service Saranghae offers its customers. I’ve needed to change my auto ship a few times because this stuff just lasts so long. The staff is incredibly prompt, very nice and accommodating. At 66, I have truly enjoyed the products this past year. I’m taking a small break to use something from my dermatologist, but i love the natural ingredients in these products.”

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Posted 6 years ago

“Customer service is great and always responds within a timely manner with a full explanation and assistance.”

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Posted 6 years ago

“I have been using Saranghee for over a year now. I have never stuck with a product this long and I have done so because it really works for my skin. I live in the southwest desert with very dry air. Saranghae keeps my skin in tip-top condition. The customer service is wonderful too.”

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Posted 6 years ago

“Great products and prompt, personal customer service from Karen. Props to her!”

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Posted 6 years ago

“Best customer service hands down. Respond quickly to emails and questions. Never respond negatively if I need to delay a shipment (their products last!). Great service and company.”

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Posted 6 years ago

“I broke out like crazy after using this, which makes me really sad because I was is excited to try it after reading such positive reviews. My skin is sensitive and I found after using the wash it made me super dry and flakey. I tried using once a day and then with adding extra moisturizer after the last step but eventually had to stop using it to let my skin recover.”

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Posted 6 years ago

Hello! We are so sad to hear that the products didn't work for your skin. While we have had many customers with sensitive skin love Saranghae, everyone's skin is so different! Hopefully I can provide you some insight and reassurance regarding your skin. When beginning a new skin care program, it is common for the skin to experience a "purge". Purging can occur when active ingredients within your skincare cause the cellular renewal rate (the time it takes for your skin cells to regenerate) to speed up. This increased cellular renewal will in turn push impurities in the skin up to the surface, resulting in what appears to be new breakouts. This process can often last for up to 4 weeks. While not ideal, it is a necessary process for your skin to heal itself from within. As the Saranghae products are designed to heal, regenerate and protect. Thank you for trying the line, please send us an email if you have any questions

Posted 6 years ago

“Always prompt and courteous! I feel that the representative goes out of her way to make me feel heard. I’m so happy!”

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Posted 6 years ago

“I am 63, but am told I look like I am my forties! I love Saranghae for this very reason! Yes, I know some of it is my genes. But I also know a lot of it is the fact that Saranghae helps keep my skin look younger. I love, love, love the face masks! You can put them on and relax and when you take them off, you can just rub the rest of the substance into your skin! So soft and so moisturizing! The products are absolutely top of the line. It is in a category all by itself. No other product like it! I cannot recommend it enough! If you want beautiful looking skin, buy Saranghae!”

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Posted 6 years ago

“Hi - I absolutely LOVE LOVE LOVE the toner! It’s the perfect addition to my already perfect routine! I use my Saranghae not only for myself, but for my 2 daughters- ages 7 (almost 8) and 10. They are 1/4 Korean and have dry, sensitive skin that just soaks up Saranghae. I’ve been teaching them the importance of skincare since they were very young, and their skin has dramatically improved with the use of Saranghae. In summer and especially winter, they get dry patches, but you wouldn’t know it! They love the fact that the ingredients come from Grandma’s country! I used to be a product junkie - buy and try everything. For the past 2 years, anything else I “get” (in boxes, gifts, etc.) goes to friends or gets donated. The need to search for the best product is over for me, and honestly, has been since I discovered your products. I found the best, I use the best and at 43 (almost 44), my skin looks the BEST it ever has in my entire life (that is saying A LOT!)!!!! My skin is smooth, clean, clear, a few soft wrinkles - but not harsh lines (okay, so I do get Botox, but it does wear off quickly for me). I’ve struggled with acne my entire life. Purchased every remedy on the market. Today, I use none. I signed up for the 45 day challenge, but for me it’s a journey. I’ve always used high quality, naturally sourced products, so there was never any “instant” results. I judge a product on the onset by how my skin reacts - did it absorb well, any reactions, redness, acne, how my makeup sets, etc. For me, Saranghae has always been a positive - absorbs well, my skin loves it, no redness, no acne, makeup good. Over time, people started commenting that my skin was glowing, radiating. Asking what I am using. I finally noticed. Not only did Saranghae feel good, but my skin has transformed into looking amazing. Sorry for the lengthy explanation, but you asked...:blush: I tell EVERYONE, as anyone who knows me, knows that I’ve vetted everything on the market.”

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Posted 6 years ago

“Karen Wilson was a fabulous customer care specialist! She helped me on one of the biggest buying days of the year...Black Friday, no less! I so appreciate it when someone pays attention to my questions and gives super speedy service. Would totally recommend this company”

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Posted 6 years ago

“I found Saranghae on Facebook actually! I never been a huge person to have a specific skin regimen, mostly because I'm lazy, but Saranghae seemed to have a system already put together for you. I figured I'd try it because I felt the price was good, positive reviews plenty, and ingredients natural. I've been using the bundle for about five months now and honestly I haven't noticed a huge change in my skin like I had hoped. I am still giving four stars though because I feel that maybe a little more time my skin was start showing positive results. Also, the face mask does feel really nice on your face and after I wash my face with the cleansing first step, it does feel amazing after. So I'm still keeping faith in what Saranghae could do for me!! And to add they have great customer service! Anytime I have a question or need a request they are there to fill the request or answer my questions. Thank you!”

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Posted 6 years ago

“I had, what seemed, to be a ton of questions and Karen did such a fantastic job with getting answers back to me in a timely manner! Thank you again, Karen! Happy Holidays to you and the rest of the Saranghae family!”

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Posted 6 years ago

“I have never worked with such a Company with great customer service. I love the products my face feels great. So happy I found them.”

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Posted 6 years ago

“Excellent service. My questions and concerns are always addressed in a timely manner and with the results I am seeking.”

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Posted 6 years ago

“Customer service is always friendly and helpful.”

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Posted 6 years ago

“The products are amazing! I'm using the serum, eye serum and cream since May and it's the only product that actually worked for my sensitive skin. Their customer service is awesome too!”

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Posted 6 years ago

“Saranghae is the first skin care routine that I've actually stuck with and use on a daily basis. It's been 7 month glorious months since becoming a VIP Member and I can't imagine going a day not feeling that wonderful Saranghae glow!”

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Posted 6 years ago

“I am a VIP member, and adore my Saranghae products. My skin ‘drinks’ them in, and I have absolutely no lines or wrinkles! I am a nurse, and work with lots of young women that completely admire my complexion!! I am going to get the new Blue Moon Beauty Fridge! Consistently cool products will be fabulous!”

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Posted 6 years ago

“I’ve been a regular for many months now and love it! That is something I’ve never been able to say about any other skincare line, and I’ve tried them all! I actually look forward to washing my face and moisturizing twice a day now. Wish I’d had this when I was younger. But at 62 it’s certainly improved my skin.”

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Posted 6 years ago

“I really love the toner. It has brightened my skin and reduced my pores. I have used many many skin care lines before and nothing beats Saranghae! I love it! I even had someone tell me the other day my skin looks airbrushed or photoshopped. I have never had good skin until I found this product!”

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Posted 6 years ago

Saranghae Skincare is rated 4.8 based on 924 reviews