LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

Company Reviews

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only problem I've had with lucky vitamin is their web site and their pages and as my last email to customer service stated; they send me off on wild goose chases!! I finally had to stop with my last order because I couldn't get to the right page. I hope this helps and thank you.”

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Posted 6 years ago

“Hasn't arrived yet”

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Posted 6 years ago

“Still haven't recieved the full order, waiting on minerals”

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Posted 6 years ago

“Great service,great selection, fast shipping”

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Posted 6 years ago

“It came on time and I love it! Totally ordering again and would recommend to anyone!”

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Posted 6 years ago

“The ordering process is clear and painless. I do have one recommendation on packaging and packing material - we can't predict nor control the weather i.e. rain or snow. Please use plastic liner/bag inside the shipping box or water proof boxes. This would prevent rain water from damaging the merchandise... My order had 20 box of tea bags... it was raining on the date the package was delivered... the box got "soft" (it was wet) and so was most of tea boxes... I air dried them and mark the really wet ones to be used first... Hopefully there are no harmful effects from the wet/damp tea boxes. Since some tea bags were a bit moist/soft to the touch... : (”

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Posted 6 years ago

“Spoke to a woman who was so rude.Would never use you again”

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Posted 6 years ago

“I can always count on LuckyVitamin to deliver my order complete and with the convenience of having it arrive at my front door. It's challenging and costly running all over town trying to find what I need/want but ordering from LuckyVitamin resolves that. Prices are better than the stores and I am able to get what I'm looking for.”

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Posted 6 years ago

“The prices are AMAZING no one can beat them, even Walmart and Amazon were way more expensive. Shipping took forever however and one item was out of stock and I did reach out and ask that they just cancel it b/c it was taking so long and they never bothered to reply to me at all.”

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Posted 6 years ago

“Selection and prices are outstanding. Shipping was lightning fast and everything arrived in perfect condition. LuckyVitamin is my new go-to store for anything health related.”

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Posted 6 years ago

“Waited for my order which came to 66.43 dollars, then I had a note from my mailman saying they couldn't deliver the goods because of a customs charge of 23.55 dollars!!! I ordered from you guys to save money, this is terrible! My first experience with you as well!!”

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Posted 6 years ago

“Great products: best inventory of any on line vendor for supplements and nutritional products. Prices are always asking the best. I'm a pharmacist and consistently recommend Lucky Vitamin to my customers”

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Posted 6 years ago

“Very poor customer service, would never use again.”

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Posted 6 years ago

“I like the prices for my items. They were delivered in a timely manner. They only problem was making the order; the long script on the website made it a nightmare I almost gave up.”

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Posted 6 years ago

“I never got to make my order because customer service didn't answer my question about my billing address not being accepted on your website.”

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Posted 6 years ago

“Have been using Lucky Vitamin for years, you have not failed me yet. If you don’t have something I ordered you will let me know right away. Thanks to Lucky ‘s and God Bless you all.”

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Posted 6 years ago

“I've been using Lucky Vitamin for years, as they have the best prices, fast shipping and excellent customer service. The rare times there have been issues with an order, customer service offered fast and friendly service. Nice selection of good products. Will continue to use Lucky Vitamin -- highly recommended!”

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Posted 6 years ago

“I love my vanilla hairshake the B vitamins in it are outstanding and tastes great too mixes great in smoothies”

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Posted 6 years ago

“I am fairly satisfied with the wide selection of products, but wish there were more organic foods available. Would have given 5 stars except orders are always poorly packed with some items over-wrapped in wads of bubble packing and tape, while a bag of pretzels or cornflakes will be crushed to crumbs by a pound jar of honey or similar heavy item packed on top. While LuckyVitamin will always reimburse me for the damaged goods, I do not enjoy the excessively long waiting time I always encounter with their customer service number. Also, more than once, my order has sat for several days before being processed and shipped, causing it to arrive after the 2-5 day free shipping time.”

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Posted 6 years ago

“Great selection, Great prices and Free Shipping”

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Posted 6 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews