LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“Do not buy from this website! My package never arrived. I'm in Russia. When I tired tracking my package, it was in Germany... No updates after that. I was told to wait by the customer service, and then that it's been over 90 days, so no refund is possible, even if they find my package and get it back. So I just gave them my money for free!”

Helpful Report

Posted 3 years ago

“Lucky vitamin is a great website for people who live natural body, hair, and skin care, as well as specialty diet and vitamin needs.”

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Posted 3 years ago

“DON'T BUY IN THIS WEBSITE What I can see this company is a scam, I placed an order that on the website have the information they have in stock and after I confirmed my purchase I received an email saying that they cannot delivery and they doesn't know when it will be delivered, First I spoke with John Paul who hates his job and doesn't want to help and make it clear that they don't care.... after I received another email from Rahma Akmad who says he's a supervisor saying the same thing that they cannot delivery and neither cancell/ refund. Don't buy otherwise you'll loose your money.”

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Posted 3 years ago

“I have requested my order be canceled. No where in the order process was I informed that there may be delivery issues as a result of your move. I can go to Colorado and get the product and it would be faster.”

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Posted 3 years ago

“It's great and easy to swallow. Came on time.”

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Posted 3 years ago

“I'm really excited about the product and I didn't have a problem with delivery”

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Posted 3 years ago

“I am always satisfied with my Lucky Vitamen shipments. Thanks for paying attention to business”

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Posted 3 years ago

“My order came promptly and was appropriately packaged. The prices were comparable.”

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Posted 3 years ago

“I've been a happy customer for over 8 years. I use their Auto-Delivery service for my vitamins and make normal orders for random items that I need every couple of months. On the rare occasions that I had an issue with my order, they made it right immediately.”

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Posted 3 years ago

“Lucky Vitamin is the best place to order your vitamins online. LV seems to always have what I need and if they have to back order, they still get my products to me fast. I’ve used other companies to order from and LV is the best.”

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Posted 3 years ago

“Everything was just fine as usual. Thanks very much.”

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Posted 3 years ago

“My package arrived in a timely fashion. I like the saffron pills I ordered. They work great. This was my 2nd order. I'm sure I'll order again.”

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Posted 3 years ago

“I am a returning customer. I ordered i 3 items.I was charged for 3 items.I received 1 item to date.the other 2 items are on order.I have not received an update on my order”

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Posted 3 years ago

“There's no real sales. They just give you sales on certain products that they want to sell you. Not the ones that you want to buy. Then calling in, it's hard to rach anybody for help also.”

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Posted 3 years ago

“Pills seem to be working.”

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Posted 3 years ago

“I had a horrible experience with Lucky Vitamin and the customer service is the worst. I placed an order, set it up for Auto Delivery, and they shipped the first order just fine. Their system then proceeded to deliver the next auto delivery to my old address. When I questioned this, they told me that it was my fault and still charged me. I ended up having to dispute the charges with my credit card company.”

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Posted 3 years ago

“I like the price for the product and order came really quick”

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Posted 3 years ago

“I placed a $148 order on 7/3/21. On 7/8/21 the order was allegedly sent to my house we sold 3 years ago. I had changed the address on their website to our new address. When I got the text that the order was being delivered to this old address I called Lucky Vitamins and they said they could not redirect it or have it picked up. I have called twice now to get my money back but they will not refund my money. They said I will get my money back it the package is returned. I am now waiting for a supervisor to call. l have lost all confidence in this company and I am not sure if they sent the package out, why they wouldn't have the package redirected before it was delivered and why they sent it to an old address that we have not lived at for years! They do not care about their customers at all! $148 is a lot of money for someone to lose! BEWARE!!! The supervisor just called back while writing this review and said there is nothing they can do about this unless the package is returned....WOW! They are keeping my $148 and won't refund the money!This is just unacceptable in our world and we will never order from Lucky Vitamins again!!!”

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Posted 3 years ago

“I love receiving my Lucky Vitamin orders. They have wonderful items which always arrive in a cute box, well-packaged, and fresh. I appreciate the friendly service, the discounts offered, and have always had a good experience ordering from them. Thank you Lucky Vitamin!”

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Posted 3 years ago

“Always a pleasure to order with lucky vitamin, speedy delivery and usually has everything in stock.”

Helpful Report

Posted 3 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews