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LuckyVitamin.com Reviews

4.3 Rating 1,624 Reviews
82 %
of reviewers recommend LuckyVitamin.com
4.3
Based on 1,624 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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LuckyVitamin.com 5 star review on 3rd October 2022
Scott
LuckyVitamin.com 1 star review on 20th September 2022
Nilve Veronica Palmieri
LuckyVitamin.com 1 star review on 29th September 2021
Anonymous
LuckyVitamin.com 1 star review on 28th August 2021
Wesley
LuckyVitamin.com 5 star review on 15th February 2021
Marilynn
LuckyVitamin.com 1 star review on 14th August 2020
Georgi
LuckyVitamin.com 1 star review on 29th July 2020
NG
2
Anonymous
Anonymous  // 01/01/2019
order a little slow but we know why, everything is good.
Helpful Report
Posted 4 years ago
Despite a rather long delay in shipping during the covid-19 lockdown, the product (chocolate) arrived in good condition and well packaged. You were very good about communicating the status of the order so there were no surprises, and the price on this product was great. Only reason 4 rather than 5 stars was the 2 weeks it took to get the product, but understandable under the circumstances.
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Posted 4 years ago
I cannot review what I have not received. This review request should have come after you delivered the item to me.
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Posted 4 years ago
Finding what I need.
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Posted 4 years ago
I was thrilled when my order arrived- -your shipping / packing standards are beyond reproach!! All my items were very well protected!! Your email system is excellent wherein any item is on back order, and last but not least you have the best prices in the retail market. Thank You!!!
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Posted 4 years ago
Delivery took too long!
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Posted 4 years ago
It took 3 weeks to receive my order. My account was debited and the order was not shipped. It wasn’t until I requested a refund that someone decided to actually place my order for shipping. I don’t think I will use your company again
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Posted 4 years ago
I always love the service and free shipping I get from lucky vitamin! I recommend them often to friends and family.
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Posted 4 years ago
Ordering was so simple and the delivery was fast! I’m thrilled with my first experience with LuckyVitamin.com!!!
Helpful Report
Posted 4 years ago
It was the first time I bought from your company. I purchased hair color dye and shampoo. It was natural, no smell and conditioning. It was affordable, a lot of products , and with all the craziness going on, it came rather quickly. Love the emails and look forward to ordering more items in the future. Wonderful customer service !!!
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Posted 4 years ago
I was surprised to find all of the natural prenatal and baby stuff I needed in one place! They offer great deals and discounts on items at times and shipping is free.
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Posted 4 years ago
Product arrived in excellent condition. Delivery was slow due to Covid-19 issues, but other than that, I’m very satisfied with the product and customer service.
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Posted 4 years ago
My favorite cookies! Thanx!
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Posted 4 years ago
Received my products just as ordered. Satisfied with the quality. I thought shipping and handling was slow, but in light of the present circumstances with the COVID-19 pandemic I know there is a large demand on vitamin distributors and backlog. Overall OK.
Helpful Report
Posted 4 years ago
Product not as pictured. I ordered burts bees creamy baby shampoo (99.9% natural) but recieved a different clear consistency product. Very disappointed. They need to update their product images.
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Posted 4 years ago
On what I order no shipping fees. And the prices are much better than the stores. Delivery never had any problems.
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Posted 4 years ago
The price for the vitamins was awesome, it did take some time to receive our order, however that is understandable with the current pandemic, but the communication was great. There were some major issues once we received our vitamins, the top was leaking out of both bottles and there was bubbles coming out of one of the bottles.
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Posted 4 years ago
Good pricing, took longer than anticipated, but understandably bc of Covid.
Helpful Report
Posted 4 years ago
Love the prices and selection. The only drawbacks for me are the minimum purchase level required for free shipping and the fact that I'm in CA and it always takes at least a week to get the package. (even pre-Covid)
Helpful Report
Posted 4 years ago
I was grateful to be able to find the products I was looking for and at a good, fair price. Considering the times we are living in right now, I completely understood the longer period of time it took to deliver the items. The company did contact me to let me know that the items would take a little longer in getting to me because of the large volume of orders. They again contacted me to let me know when the items were being shipped. Two of the three bottles of liquid soap that I ordered had broken caps with a little bit of leakage. Perhaps the company would consider wrapping these more delicate items in bubble wrap or some other material to help cushion the items during the shipping process. Thank you for an overall positive experience.
Helpful Report
Posted 4 years ago
LuckyVitamin.com is rated 4.3 based on 1,624 reviews