LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“I love the product. I arrived in 3 days. Super.”

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Posted 2 years ago

“It solved my problem quick and officiantly.”

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Posted 2 years ago

“Yep they let me know when the product was available and it was delivered on time.”

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Posted 2 years ago

“It was easy and delivery was pretty quick!”

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Posted 2 years ago

“Excellent service, better prices than most stores, reliable shipping. Through the years I had one issue which was quickly resolved by their excellent customer service. I highly recommend.”

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Posted 2 years ago

“Hello, I talked to Nick, He was very kind, professional and helpful Thank you Wendy”

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Posted 2 years ago

“They send me a package that never arrived. But I would get back my money as soon as it was returned to their warehouse. But apparantly it didn't get back within the 90 days. So I loose all my money. Lucky Vitamin are thieves. Never buy with them”

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Posted 3 years ago

“I've been ordering from Lucky Vitamin for about a year now, didn't have any issues, the products were good at a reasonable price. I recently ordered two 7lbs Now pea protein tubs and was very disappointed. It looked like the two tubs were used, it was all scratched up everywhere and didn't have the plastic seal on the cap like usual. It almost looked like Lucky Vitamin filled an old container with pea protein and sent it to me”

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Posted 3 years ago

“I love your products. I received the ginger that I use because I have Lymphadema in my legs and feet.”

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Posted 3 years ago

“Your products always come in excellent condition.”

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Posted 3 years ago

“Excellent, good priced products with excellent customer service!”

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Posted 3 years ago

“Delivery was a little slow for me, but the product is great and top quality.”

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Posted 3 years ago

“Lucky Vitamin has always been very quick to fill orders, and ship promptly. I have ordered from them for a few years now, and throughout that time I have only had one problem with my orders. The customer service rep was quick to solve the issue, and was very polite and professional. I definitely recommend Lucky Vitamin as a great place to make a purchase.”

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Posted 3 years ago

“I've been a lucky vitamin customer for many years. Their customer service practices are not congruent with their stated customer satisfaction policy. If you value your money, energy and peace of mind DO NOT ORDER FROM THEM They are not interested in keeping their customers happy/satisfied. They will not do the right thing and correct their errors and compensate you fairly.”

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Posted 3 years ago

“I have made an order the 7 of april, it happen that the post guy never showed up. i precise that i'm working home. It was returned at lucky vitamin and they received the order 45 days later. I have asked about my order 60 days later and they said i have to wait for them to receive it, in they warehouse, to refund me. It's been 6 month that they received it and it didn't make it to the warehouse. It's odiously lost, but they don't open claim for that, they consider it somewhere, but not lost. They have lost my order from their office to the warehouse... If it happen to you, you will have nothing but more than disrespectful sell service, who will tell you to "move forward" and who will stop the conversation because of questions they don't want to answer. i've lost 150$, they have used one of the worst transporter of my country (colis privé, 1 on 5 star on trust pilot). They don't take any responsibility on that too. It's a shame.”

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Posted 3 years ago

“Love your product selection and prices are better than most places. I am a fan and a repeat customer :)”

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Posted 3 years ago

“Happy and satisfied with order once complete.”

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Posted 3 years ago

“Good selection; prompt shipping; good access to Customer Service. What's not to like.”

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Posted 3 years ago

“My order was received, processed and sent directly to me. It arrived in excellent condition as always. I love ordering from this site because the items arrive so quickly and safely. Thank you for your accuracy.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews