LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I stopped ordering from you because it was taking 10-14 days for the order to arrive. Since I had plenty of time before I needed items, I ordered from you anyway - and this last order arrived in a couple of days. Good job. Holding off 5 stars to see if you have consistenly improved your free delivery time.”

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Posted 4 years ago

“Everything great”

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Posted 4 years ago

“Took my money - no delivery and this company DOES NOT CARE! I feel like I have been scammed!”

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Posted 4 years ago

“Ordering was easy and fast. I was able to quickly find the products I wanted and check out. My order arrived on time as expected.”

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Posted 4 years ago

“Thank you for my order I am very pleased,and I will continue to place orders although I am still waiting for my back order”

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Posted 4 years ago

“Product is good and fast delivery”

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Posted 4 years ago

“Ordered on December 8th and still haven’t received my shipment. They keep changing the delivery date. They now say to expect it on the 23rd.I will not be ordering anything more from this company.”

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Posted 4 years ago

“Prices are good and delivery is always quick. Thank You”

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Posted 4 years ago

“Price was excellent, delivery was as advertised. I will use your service again, but not for this product - Bob’s Red Mill powdered psyllium. Product is ground fine like flour and hard to take with water or juice.”

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Posted 4 years ago

“Great service and the best in price for my products. I ordered in the past and will order again.!!!!!”

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Posted 4 years ago

“Great products. Great service and great reps.”

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Posted 4 years ago

“For many years I've all enjoyed LV. Recommended to friends and acquaintances all the time. But, these past 3 months not do much. 2 orders not received, yesterday they came together. Urggg. Means my debit card got hit twice.”

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Posted 4 years ago

“I've made Lucky Vitamin one of my regular stores I shop at. Excellent quality products at a fair price. Also, they do the nicest packing. Everything well protected for shipping. Their delivery has always been on time. Thank you Lucky Vitamin.”

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Posted 4 years ago

“Horrible company, cheating peoples. Be very careful with orders 99% you will not get it.View comments on Facebook 90% peoples chasing his orders, and they delete all comments and blocking peoples”

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Posted 4 years ago

“I ordered product on Dec 3 and the tracking says I should receive it Dec. 21. That seems to be a long time coming!!!”

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Posted 4 years ago

“Haven't received my order yet and at this point not sure if I ever will. Had to follow up twice just to get it out the door, although I notice the charge to my card was immediate. I won't be following up a third time. If my order does not arrive soon, I will issue a cancellation on the charge and write this company off in favor of some other online retailer. So much for giving anything out of this order as a Christmas gift. This is a whole new level of suckage for Lucky because I have been using you for over 10 years and the shipping and customer support were always stellar. But clearly, you have chosen the path of outsourcing and this has immediately impacted the customer experience. If you contact customer support now, you either have to chat with a useless BOT or you have to send an email to the Philippines and wait up to 48 hours for a response. So disappointing. So sad. Why on earth would a company choose to shoot themselves in the foot this way?”

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Posted 4 years ago

“I placed this order months ago. The items that were available shipped right away and the remainder of the order remained in an "Open" status. One product was cancelled after several months (even though I can get it elsewhere) and the other finally shipped (even though I was able to get it elsewhere 2 months ago. That was very frustrating.”

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Posted 4 years ago

“Horrible delivery time. Website says shipment by next day guarantee if ordered before 1pm. I placed my order almost two weeks ago at 9am and still haven't received my order.”

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Posted 4 years ago

“I agree with other reviewers that lucky vitamin is a great company, but their delivery times are not only long but uncertain. They give me a range of delivery of a week, and I didn’t receive it during that period. You have to do something to improve your delivery times or you will probably lose a lot of customers.”

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Posted 4 years ago

“I still have not yet received my order, which was placed 12 days ago.”

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Posted 4 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews