LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“I was pleasantly surprised on the packaging of my products the box was very well packed and arrived perfect, also was delivered a day ahead of schedule. The price of my foaming hand soap is in line with other companies selling similar soaps”

Helpful Report

Posted 4 years ago

“Good product price with available discount and availability. Prompt email order confirmations. Delivery time took a few extra days due to the Covid-19 slowdown of the mail/shipments, but this was understood before I placed the order.”

Helpful Report

Posted 4 years ago

“Credit card info was saved automatically and impossible to delete. Customer service only indicated that your site met security guidelines. You have lost a customer1”

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Posted 4 years ago

“The products were exactly what I thought they were the time frame and me receiving my packages were on time and professional and this is a great formula for a long time devoted customer.”

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Posted 4 years ago

“I filled in my shipping address correctly which I have the proof from as I screenshot it. And they still sent the package to my old address in a different country. I spend hours in their chatbox to resolve this and showing them proof but they won't refund me until that package comes back to their warehouse. Knowing how difficult Italian customs is, that package will likely not return and so I lose my time and money due to their mistake.They acknowledge their mistake, yet to won't refund or send me a replacement order till that package returns. Amazing that a company from a first world country in 2020 can still operate like this. Please don't take the risk to order with them, their policy is very bad. They make mistakes, but you are the one that pays for it! Bye Bye 130 euros.”

Helpful Report

Posted 4 years ago

“Grateful to find products I haven’t found in stock elsewhere due to the coronavirus. I was amazed at how spotless and well packaged my items arrived. That hasn’t been my experience when I order elsewhere so I’ll be a repeat customer! I also love the natural and vegan product offerings.”

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Posted 4 years ago

“My parents introduced me to LuckyVitamin and I love it! Great products, fantastic prices, and amazing service!!”

Helpful Report

Posted 4 years ago

“lack of communication”

Helpful Report

Posted 4 years ago

“Apparently I'm signed up for autoship, not sure how that happened. Also, I didn't receive part of my shipment, not sure if that's coming or I will get a giant auto ship order. But I have always appreciated their selection and service prior to this order.”

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Posted 4 years ago

“Always have what I want, reasonable prices, good service”

Helpful Report

Posted 4 years ago

“So glad I found this site! Prices are competitive, products first rate, quick delivery.”

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Posted 4 years ago

“Good quality products delivered right to my door.”

Helpful Report

Posted 4 years ago

“Great price! Had the product I needed in stock. Thanks for the great service!”

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Posted 4 years ago

“Love the selection of products and prices. I like how I get updates about order status too.”

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Posted 4 years ago

“Very communicative”

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Posted 4 years ago

“I have ordered this product from you for years, and I am always very happy with my purchase. Even though it took longer to receive this time due to the current situation, it arrived sooner than I expected. Thanks!”

Helpful Report

Posted 4 years ago

“It took longer than expected to receive my order. I understand that there challenges nowadays. I will, never the lrss, continue to do business with Lucky Vitamins because I am very appreciative of your product offerings.”

Helpful Report

Posted 4 years ago

“Items received on time, as ordered. Thanks again!”

Helpful Report

Posted 4 years ago

“slow shipping , took so long to come .”

Helpful Report

Posted 4 years ago

“The probiotics I received were supposed to stay below 71 degrees and they arrived warm and definitely no longer viable. I contacted the company and still no response.”

Helpful Report

Posted 4 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews