Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.87

4.9 Rating 2,150 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Lucy Bee shop is excellent as you would expect from such a top rated Company where everything matters from Fair Trade to the environment .... I love it that they care. From the time of placing your order there is contact and notification on day of delivery with an hours time slot. Everything arrives very well packaged and all packaging recyclable. I recently ordered a LB chilli bottle, it’s just perfect for this hot weather, it literally keeps water freezing cold all day. Highly recommend.”

Helpful Report

Posted 6 years ago

Hi Fiona, thank you for your lovely review. We are constantly adapting our packaging to be as eco-friendly as possible so it is great to hear that you were pleased with the packaging and the overall service you received. The key to our ethos is Fair Trade, organic and sustainable living, therefore, it is great to see a review like this from a customer! The Lucy Bee bottle is perfect with this warmer weather and is leak-proof so perfect to carry around on the move! Enjoy :) Jess

Posted 6 years ago

“Service was superb and the products are excellent.”

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Posted 6 years ago

Hi, it is great to hear that you are happy with the Lucy Bee products and overall service you received. If you are looking for recipes, tips and further uses of the products socialise with Lucy on social media or head over to our website www.lucybee.com! Jess

Posted 6 years ago

“The product was perfect.everything was spot on. Wasnt to keen on the delivery guy ( who has nothing to do with lucy bee, he is with DPD) Besides that.i would definately use lucy bee again.”

Helpful Report

Posted 6 years ago

Hi Ismail, thank you for your review. Sorry to hear about your experience with DPD but we are glad to hear that you were happy with your Lucy Bee product! If you are looking for any recipe inspiration/tips with your product, check out www.lucybee.com and don't hesitate to contact us if you have any queries! :) Jess

Posted 6 years ago

“Great products, well packaged and bagged a great offer!”

Helpful Report

Posted 6 years ago

It is brilliant to hear that you are happy with the Lucy Bee products and the service you received. We are constantly adapting our packaging to be as eco-friendly as possible. Jess

Posted 6 years ago

“I love all things Lucy Bee, nothing is too much of a problem, and if there is a problem with any order, it is sorted out immediately.”

Helpful Report

Posted 6 years ago

Hi Gaynor, we are so pleased to hear you are as big fan of Lucy Bee and happy with the service you received! If any questions, never hesitate to contact us on info@lucybee.com! We are always happy to help. Jess

Posted 6 years ago

“I love Lucy Bee. Great communication, fast postage. Products are gorgeous, such great quality and resourced responsibly too. Love it. Xxx”

Helpful Report

Posted 6 years ago

Hi Lucy, we are glad you are happy with the Lucy Bee products and the overall service you received! We pride ourselves on being Fair Trade, Organic and as eco-friendly as possible - so it is great to hear your lovely feedback! Enjoy your products and if you are on social media share your creations with us. We would love to see. Jess

Posted 6 years ago

“Fast delivery. Natural products. Great packaging and even better price 😊”

Helpful Report

Posted 6 years ago

Hi Bec, thanks for the lovely review - we are pleased to hear that you are happy with the products we supply and the overall service you received! We are constantly adapting our packaging to be as eco-friendly as possible! So it is great to hear positive feedback from our customers. Enjoy your products! Jess

Posted 6 years ago

“Excellent trustworthy products which never fail to be perfect for everyday use.”

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Posted 6 years ago

Thank you for your great review, we're so glad you are happy with your Lucy Bee products. If you are after any recipe suggestions then feel free to check our website and social media pages - www.lucybee.com

Posted 6 years ago

“I took advantage of a recent ‘bundle’ offer, which was such good value. The parcel arrived well packaged - maybe too big a box for the three items, but all packaging was recyclable, so 10/10 for that. It also included really fascinating literature on a side to the company I wasn’t aware of, thank you. I haven’t used the Maca yet because I’m beeastfeeding, but I have put the cinnamon and Lacuma (and turmeric from a separate order) into smoothies frequently, and am very pleased with them. I believe in the ethics and provenance of Lucy Bee products, and wouldn’t hesitate to recommend them, or to buy them again. Thank you!”

Helpful Report

Posted 6 years ago

What a lovely review, thank you Maya. We have several sized boxes that we fit our packaging in to and sometimes products are just a tiny bit too big to fit in the next box size down. But as you say, everything is recyclable so we help that helps. It's great to hear that you enjoyed reading our brochure. One of our main aims at Lucy Bee is to educate our customers so that they know what they're using, where it's from and what to do with it, so if you're after any recipe inspiration or any tips then do feel free to check our website, there is loads on there from Lucy and the team - www.lucybee.com Enjoy your products! Georgia

Posted 6 years ago

“Amazing products, good prices and great service.”

Helpful Report

Posted 6 years ago

Hi Christine, thank you for your lovely feedback, we are so pleased to hear that you are happy with the product quality and the overall service that we provide! Jess

Posted 6 years ago

“Lucy Bee products are excellent along with the service they offer. Unfortunately this time when my order arrived it was damaged. However, I need not have worried as within hours it was all sorted out by the lovely Petrina, who went on to order me a new coconut oil to replace the damaged jar and even offered to replace my whole order. This unfortunate incident was handled in a polite, helpful and extremely fair way. Lucy Bee is a great company to buy from and has the best products too.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, Tina. We're so sorry that your coconut oil was damaged in transit to you, but we're very glad to hear that Petrina sorted the issue for you. Enjoy your products! Georgia

Posted 6 years ago

“Great company, great ethics and great service!”

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Posted 6 years ago

Thank you for your feedback, we're so glad to hear that you are happy with the service you have received. Enjoy your products! Georgia

Posted 6 years ago

“I love my new Lucy Bee bottle. It arrived really quickly and well packaged. Thank you Lucy Bee!”

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Posted 6 years ago

Thank you for your review, we're glad to hear that you are happy with the service you received. Enjoy your new bottle! Georgia

Posted 6 years ago

“Easy to order. Arrived in time. Great product.”

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Posted 6 years ago

Thank you for your feedback, it's great to hear that you are happy with the service you've received.. Enjoy the products! Georgia

Posted 6 years ago

“5* service and fast delivery :)”

Helpful Report

Posted 6 years ago

Hi, thank you for your review! We are glad to hear you are happy with the overall service Lucy Bee supplies. If you are looking for recipe inspiration head to www.lucybee.com! Alternatively, check out our social media, where Lucy provides daily tips and uses for our products. Jess

Posted 6 years ago

“I love Lucy Bee products, definitely the best cocnut oil there is on the market. I would recommend trying other products too as I have recently fallen in love with turmeric and creamed coconut too.”

Helpful Report

Posted 6 years ago

Hi Magda, thank you for your lovely review! We are so pleased to hear you are a Lucy Bee fan! Creamed Coconut is so versatile, you can simply use it as a spread, straight off the spoon or use in baking or curries! If you are looking for any recipe inspiration head to www.lucybee.com or check out our social media, where you will find Lucy giving daily tips and recipes! Jess

Posted 6 years ago

“Excellent!”

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Posted 6 years ago

Thank you for your review, Christine. We're glad that you are happy with the service that you've received. Enjoy your products! Georgia

Posted 6 years ago

“Love the branding and all the amazing tips! There's so much free help and advice on how to use the lovely Luce Bee products. I particularly loved the free booklet in my order with a bunch of tips and recipes.”

Helpful Report

Posted 6 years ago

Hi Kat, thank you for your lovely review. We are glad you are happy with the service we supply! We love to make sure that customers know how to get the very best out of their products! If you are looking for more recipe inspiration head to www.lucybee.com! Also if you are on social media - share your creations with us! We would love to see. Jess

Posted 6 years ago

“Great service and products. I have been buying them for years from supermarkets but went direct this time and will do so again.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, Rosie. We are so happy to hear that you have been pleased with the service you have received from us. Enjoy your products! Georgia

Posted 6 years ago

“I love Lucy Bee coconut oil & cinnamon! I love that all products are sourced ethically & that they are all full of goodness! I love the recipes & will be buying more & trying everything! :)”

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Posted 6 years ago

Thank you for your lovely feedback, Holly. It's fantastic to hear that you are pleased with the service and products you have received. Enjoy!

Posted 6 years ago

Lucy Bee is rated 4.9 based on 2,150 reviews