Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I suffer with facial eczema and have tried so many products, I know straight away after using a product if it’s going to irritate my skin. I have been using your products for a few days and will definitely be keeping your products as my skincare range. Thank you for making such amazing products.. I am a customer for life”

Helpful Report

Posted 5 years ago

Thank you for your 5* review, it's great to know you are enjoying the skincare range and it is helping with your sensitive skin. I hope you enjoy trying the body products too, Rian.

Posted 5 years ago

“I have always bought Lucy bee’s coconut oil and used it for beauty and cooking and it’s just amazing the smell the taste and the packaging. I recently purchased the big beauty bundle and I can honestly say the products are just perfect, they smell great, they’ve worked wonders on my skin and since using the products on my face I have noticed my face hasn’t been at all dry and i havn’t broke out badly like I usually do. I would recommend this to everyone!! Not to mention it’s good for the environment too and animal cruelty free! And it’s designed for all ages. You basically couldn’t really ask for much more out of Lucy bee! I would love to see some make up products and some products with SPF In would be great! Also Lucy always replies to any questions her customers have which I think is so lovely! Thanks Lucy!xx”

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Posted 5 years ago

Thank you for taking time to send us a review Charlotte! We are so happy to hear you are enjoying the products, and would recommend them. We use pure, organic essential oils and the range has been dermatologically approved for sensitive skin. We are proud to be certified Organic, FairTSA, Cruelty Free and Vegan - we are pleased these are important to you too! Thank you for for your question regarding SPF, we haven't added this to our Face Cream because our aim is to keep it natural and with the maximum amount of organic ingredients possible. We are here to help should you have any other questions! Rian

Posted 5 years ago

“Excellent products & Service Thank You”

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Posted 5 years ago

“Fantastic products as always! Delivery was great too!”

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Posted 5 years ago

Thank you for your 5* feedback, great to hear you are enjoying your products, Rian.

Posted 5 years ago

“Amazing! I’m loving the products,”

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Posted 5 years ago

Hi Jodie, thank you for your review - we are so pleased you love our products as much as we do! Rian.

Posted 5 years ago

“Just Perfect!, I placed my order on Friday and goods arrived on Monday, just what you nee when starting a new beauty regime. :-)”

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Posted 5 years ago

Hi Amanda, we are pleased the skincare products arrived quickly and hope you are enjoying them! Rian

Posted 5 years ago

“Love these products, how they’re ethically sourced and produced and that they actually work! Brilliant work Lucy & team keep on doing amazing work 🌟”

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Posted 5 years ago

Thanks for your 5* review, we are so pleased you are loving the products. We are very proud to be COSMOS organic, FairTSA, Vegan and Cruelty Free. It's great to hear these are as important to you too. Rian

Posted 5 years ago

“Amazing products and quick delivery”

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Posted 5 years ago

“Fabulous friendly and quick service.”

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Posted 5 years ago

Hi Kim, thank you for your 5* review! This means a lot to us. We are always here to help with any queries you may have! Rian

Posted 5 years ago

“Bought the facial range for my 20 year old son. Always used organic and natural products. We absolutely love the Lucy Bee range. Leaves you with healthy glowing skin without any greasy feeling. Will definitely be replenishing! Waiting for the soaps to arrive so we can add to our routine. Customer service and ordering process is excellent! Thank you Lucy x”

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Posted 5 years ago

Many thanks for your review Vanessa, we are so pleased that you and your son are enjoying the Skincare Range! I cannot wait for your soaps to arrive and hear your feedback, they are amazing! And thank you for your kind feedback re: customer service, we’re here to help with any queries that you might have! Rian

Posted 5 years ago

“Loving the Lucy Bee products I have purchased! They all smell absolutely Devine and my skin feels and smells lovely! Only comment on the body exfoliate is be care in the shower as become quiet slippy lol 😂”

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Posted 5 years ago

Good advice Vicki! I'm so pleased you're loving the range. Petrina

Posted 5 years ago

“I purchased the Lucy bee face cream, it was delivered really quickly. I have been using the product for about a week now and absolutely love it, my skin feels so much better for using it even after such a short time. It is non-greasy and I feel it has helped my make up application and appearance also. Planning on purchasing the cleansing milk and face exfoliator next. Will definitely be buying the face cream again once it runs out 😁”

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Posted 5 years ago

This is great to hear and thank you for taking the time to review. I'm a huge fan myself and have got the whole family using the range! Petrina

Posted 5 years ago

“Excellent product and great delivery service will definitely be re ordering .”

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Posted 5 years ago

Brilliant! Thanks for sharing this. Petrina

Posted 5 years ago

“Hi there, I really just wanted to let you know about the excellent customer service I received! I ordered my products on Wednesday 19th of December and delivery to the Republic of Ireland usually takes 2 working days. There was a problem with my billing address so I was asked just to confirm it but unfortunately by the time I replied to the email the DPD collection had already gone for the day. The customer service assistant apologised and said that hopefully it would arrive Christmas Eve, which was no problem for me. I then received an email saying that she had rang DPD and asked if they could come back to collect my package!! An hour later I received an email from DPD saying that my package would arrive on Friday the 21st! I was absolutely delighted 😃 I was so impressed with the Lucy Bee customer service!! Special thanks to Petrina for making my day!”

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Posted 5 years ago

I'm so pleased your order arrived on time Áine, it's always good to hear when things work out and thank you so much for sharing this. Petrina

Posted 5 years ago

“Always been a big fan of The Lucy Bee cooking products, and always received fantastic Customer service and aftercare from The Lucy Bee Team! Super impressed with the new beauty range! Well done team!!”

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Posted 5 years ago

It's great to hear that you're happy not just with the products but also the service provided by us. Thank you! Petrina

Posted 5 years ago

“I love everything that Lucy Bee stands for and use all her products. So i knew i wanted to try the skin care range and its everything i thought it would be and more. My husband actually commented on how radiant my skin looks and that's 2 days after i started using it. I cant wait to get the body scrub and cream i have such nightmare skin so hopefully this will help me. Thank you Lucy :) Remember you get what you pay for and if you want all the lovely certificates Lucy has worked hard to get than it's worth every penny and will last longer.”

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Posted 5 years ago

This is so lovely to hear, thank you. We've worked hard on the skincare range to get it just right and are proud to have it all certified as Vegan, COSMOS, Fair Trade and Cruelty Free. Petrina

Posted 5 years ago

“I love all the products I’ve bought from Lucy Bee, and have had great service too. I’m about to gift a soap to my mother in law who loves all things natural - I know she’ll love it.”

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Posted 5 years ago

Thanks for this. I hope your mother-in-law is enjoying the soap. I love how it lathers so well and lives my skin feeling so clean. Having not used soap bars for years, I'm a real convert now! Petrina

Posted 5 years ago

“Prompt delivery. Excellent customer service. The packaging is extremely high quality and attractive. The products themselves are lightly fragranced and do exactly as described. I can already notice the difference in my normally dry skin. Have already recommended to friends and family. Will be a repeat customer for sure. Love the eco friendly aspect as well as the natural products. Can't wait for the toner and I hope more products get made!”

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Posted 5 years ago

We really appreciate you taking the time to share this, thank you. Our thanks, too, for spreading the word amongst friends and family as there's nothing better than a good recommendation. We're still working on the toner and hope to be a able to add this to the skincare range soon. Petrina

Posted 5 years ago

“Ive got the face cream and cleanser... Been using for a week or so and omg... Its amazing... My skin feels amazing and im needing alot less make up as my skin looks so good. It looks as tho itll last for ages as you only need a small amount. Fragrance is lovely... And the packaging is pretty too x”

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Posted 5 years ago

HI Becky, This is so good to hear. We've been overwhelmed by the popularity of the skincare range and love to hear your feedback. Thank you for sharing this. Petrina

Posted 5 years ago

“Excellent company with great communication and a fantastic product.”

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Posted 5 years ago

Thank you for this and I'm so pleased that you were happy with the overall service provided by us. Petrina

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews