Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.87

4.9 Rating 2,150 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the facial range for my 20 year old son. Always used organic and natural products. We absolutely love the Lucy Bee range. Leaves you with healthy glowing skin without any greasy feeling. Will definitely be replenishing! Waiting for the soaps to arrive so we can add to our routine. Customer service and ordering process is excellent! Thank you Lucy x”

Helpful Report

Posted 6 years ago

Many thanks for your review Vanessa, we are so pleased that you and your son are enjoying the Skincare Range! I cannot wait for your soaps to arrive and hear your feedback, they are amazing! And thank you for your kind feedback re: customer service, we’re here to help with any queries that you might have! Rian

Posted 6 years ago

“Loving the Lucy Bee products I have purchased! They all smell absolutely Devine and my skin feels and smells lovely! Only comment on the body exfoliate is be care in the shower as become quiet slippy lol 😂”

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Posted 6 years ago

Good advice Vicki! I'm so pleased you're loving the range. Petrina

Posted 6 years ago

“I purchased the Lucy bee face cream, it was delivered really quickly. I have been using the product for about a week now and absolutely love it, my skin feels so much better for using it even after such a short time. It is non-greasy and I feel it has helped my make up application and appearance also. Planning on purchasing the cleansing milk and face exfoliator next. Will definitely be buying the face cream again once it runs out 😁”

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Posted 6 years ago

This is great to hear and thank you for taking the time to review. I'm a huge fan myself and have got the whole family using the range! Petrina

Posted 6 years ago

“Excellent product and great delivery service will definitely be re ordering .”

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Posted 6 years ago

Brilliant! Thanks for sharing this. Petrina

Posted 6 years ago

“Hi there, I really just wanted to let you know about the excellent customer service I received! I ordered my products on Wednesday 19th of December and delivery to the Republic of Ireland usually takes 2 working days. There was a problem with my billing address so I was asked just to confirm it but unfortunately by the time I replied to the email the DPD collection had already gone for the day. The customer service assistant apologised and said that hopefully it would arrive Christmas Eve, which was no problem for me. I then received an email saying that she had rang DPD and asked if they could come back to collect my package!! An hour later I received an email from DPD saying that my package would arrive on Friday the 21st! I was absolutely delighted 😃 I was so impressed with the Lucy Bee customer service!! Special thanks to Petrina for making my day!”

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Posted 6 years ago

I'm so pleased your order arrived on time Áine, it's always good to hear when things work out and thank you so much for sharing this. Petrina

Posted 6 years ago

“Always been a big fan of The Lucy Bee cooking products, and always received fantastic Customer service and aftercare from The Lucy Bee Team! Super impressed with the new beauty range! Well done team!!”

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Posted 6 years ago

It's great to hear that you're happy not just with the products but also the service provided by us. Thank you! Petrina

Posted 6 years ago

“I love everything that Lucy Bee stands for and use all her products. So i knew i wanted to try the skin care range and its everything i thought it would be and more. My husband actually commented on how radiant my skin looks and that's 2 days after i started using it. I cant wait to get the body scrub and cream i have such nightmare skin so hopefully this will help me. Thank you Lucy :) Remember you get what you pay for and if you want all the lovely certificates Lucy has worked hard to get than it's worth every penny and will last longer.”

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Posted 6 years ago

This is so lovely to hear, thank you. We've worked hard on the skincare range to get it just right and are proud to have it all certified as Vegan, COSMOS, Fair Trade and Cruelty Free. Petrina

Posted 6 years ago

“I love all the products I’ve bought from Lucy Bee, and have had great service too. I’m about to gift a soap to my mother in law who loves all things natural - I know she’ll love it.”

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Posted 6 years ago

Thanks for this. I hope your mother-in-law is enjoying the soap. I love how it lathers so well and lives my skin feeling so clean. Having not used soap bars for years, I'm a real convert now! Petrina

Posted 6 years ago

“Prompt delivery. Excellent customer service. The packaging is extremely high quality and attractive. The products themselves are lightly fragranced and do exactly as described. I can already notice the difference in my normally dry skin. Have already recommended to friends and family. Will be a repeat customer for sure. Love the eco friendly aspect as well as the natural products. Can't wait for the toner and I hope more products get made!”

Helpful Report

Posted 6 years ago

We really appreciate you taking the time to share this, thank you. Our thanks, too, for spreading the word amongst friends and family as there's nothing better than a good recommendation. We're still working on the toner and hope to be a able to add this to the skincare range soon. Petrina

Posted 6 years ago

“Ive got the face cream and cleanser... Been using for a week or so and omg... Its amazing... My skin feels amazing and im needing alot less make up as my skin looks so good. It looks as tho itll last for ages as you only need a small amount. Fragrance is lovely... And the packaging is pretty too x”

Helpful Report

Posted 6 years ago

HI Becky, This is so good to hear. We've been overwhelmed by the popularity of the skincare range and love to hear your feedback. Thank you for sharing this. Petrina

Posted 6 years ago

“Excellent company with great communication and a fantastic product.”

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Posted 6 years ago

Thank you for this and I'm so pleased that you were happy with the overall service provided by us. Petrina

Posted 6 years ago

“I'm so glad I found Lucy Bee. The products are amazing, she gives so much information about the products and why they are good for you, and she is always trying to do her best for the environment when she can.”

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Posted 6 years ago

Thank you so much for taking the time to share this with us, Julie. We always aim to be open and honest and put a lot of care and thought in to our products and their packaging to not only provide premium products but to also be as ethical and environmentally-friendly as we can. Petrina

Posted 6 years ago

“Wow I love my soft skin. I have never had a cleansing milk face wash that leaves my skin feeling so soft, hydrated and redness free. I suffer with acne skin. This product has calmed my skin down and the redness. So excited to by the whole range.”

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Posted 6 years ago

Thank you so much for your feedback. We've had so many people saying similar to you, which is great. Though not specifically designed for acne-prone skin, it's great to hear that it's helping. Petrina

Posted 6 years ago

“I bought myself and my sister the peppermint soap as it was the only thing I could afford at the time but desperately wanted to try something as I am completly sold on your brand and what you stand for. The soap is beautiful, refreshing and there is a great satisfaction when you can feel the exfoliating coconut shells pieces against your skin. After going on and on about your product to my husband who uses your coconut oil for cooking (influenced by joe wicks) about the skincare range, he bought me the face cream and lip balm for Xmas. I LOVE the face cream so much. I feel I look more radiant. My skin absorbs it quickly and it doesn’t feel greasy or heavy like other creams. It has a very subtle scent too. Applying my makeup over it is a breeze. I will be getting the other products and I’m on my way to get some coconut milk from Asda. Wish I’d known about your products when I was pregnant as I always felt uneasy buying products with chemicals and think you should communicate this more, I used mamamia back then but it feels nothing this lucybee. Thank you and I wish you every success in your business”

Helpful Report

Posted 6 years ago

What a lovely review, thank you so much for sharing your feedback with us, Eaman. We're so pleased that you're enjoying the new Face Cream and Exfoliating Soap and hope that you can get to try some more in the future! We will definitely take your feedback on board regarding pregnancy and try to shout about this in future. Have a lovely evening! Georgia

Posted 6 years ago

“So pleased I bought these products. Arrived quickly and all beautifully packaged. Firstly They all smell lovely. Have noticed a change in my skin in just over a week. Had some dry patches which have completely gone. Never used a lip scrub before so wasn't sure what to expect but leaves your lips so soft. Cleaning milk and exfoliator both easy to use and leave skin clean and fresh.”

Helpful Report

Posted 6 years ago

Thank you for your brilliant review, we're so pleased that you are enjoying your new products and it's even better to hear that it has helped to clear up some dry patches so quickly! Thank you for sharing this with us. Georgia

Posted 6 years ago

“I thought I had left it too late to get your products in time for Christmas, as I didn't put my order in until Thursday 20th December. I was very impressed when they were delivered the next day, Friday 21st December. So thank you as they were a present for my daughter.”

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Posted 6 years ago

That's great to hear Pam, we are so glad that the products arrived with you in time for Christmas! We hope that your daughter is enjoying the products. Georgia

Posted 6 years ago

“Bought the exfoliating scrubs for my girlfriend and she absolute loves them. Any environmental lover will want to try them.”

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Posted 6 years ago

Thank you for your great review, we're so pleased to hear that your girlfriend is loving the exfoliating scrubs! They do leave your skin feeling lovely afterwards. Enjoy! Georgia

Posted 6 years ago

“Order arrived promptly and well packaged. It was a gift for my Daughter, she has used the exfoliating soap for the first time today and commented how nice it is.”

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Posted 6 years ago

Thank you for your review, Catherine. We're so pleased to hear that your daughter is enjoying the exfoliating soap - that one is my favourite! Georgia

Posted 6 years ago

“So impressed with the Lucy Bee skincare range!! The lip scrub is fab, the face exfoliater is gentle but effective and the face cleanser smells lovely and leaves my skin feeling soft but more toned. As someone whose face has previously reacted even to sensitive skin products, it’s so good to find this lovely range - highly recommend!!!”

Helpful Report

Posted 6 years ago

Thank you for your great review, we're so pleased that you are happy with your new skincare products. It's even better to hear your feedback due to the fact you have sensitive skin and we are so glad that you have found something that works for you. Enjoy! Georgia

Posted 6 years ago

“Excellent service from Lucy Bee. Promt delivery and packaged well. I love my new cleanser and can't wait to extend to the rest of the skincare collection.”

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Posted 6 years ago

Hi Jemma, thank you for your great review, we are pleased to hear that you are happy with the service you received. It's great that you are happy with your new Cleanser and hope you enjoy the rest of the skincare range too once you try it, enjoy! Georgia

Posted 6 years ago

Lucy Bee is rated 4.9 based on 2,150 reviews