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Lumadent Reviews

4.0 Rating 378 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 378 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“batteries are great, new design I'm not the biggest fan of. Switch on the cord unnecessarily.”

Posted 2 years ago

“fast response and great communication so far.”

Posted 2 years ago

“I just upgraded to a different battery replacing the batteries that have lasted me at least two years of heavy use. Shipping was quick, the person I spoke to on the phone was very helpful and the product is better than my old one. Thanks!”

Posted 2 years ago

“bright , small and does its function well”

Posted 2 years ago

“I haven't got it yet. Lumadent forgot to send out the fit kit. When it was finally sent out, I ended up receiving a fit kit with the wrong frame, I am so upset that I sent it back the same day. So I am still waiting for the fit kit with the correct frame.”

Posted 2 years ago

“So, my oral health therapist had a prolux that went defective after a year when attached directly to that mini battery. It just turned off and on when she turned her head too fast. I haven't had any trouble with my prolux which is attached to a wire. I've had mine for a few years now. I think the battery might put too much stress on the connection. It wasn't bad enough that I didn't just buy her another one. It's also possible that being a new user she just broke it. So some good but some concerns with reliability of the battery attached directly to the light.”

Posted 2 years ago

“Thank you for the quick delivery. Received in excellent condition. It fits well in my xenosis loupes with the universal clip. Highly recommended for this product.”

Posted 2 years ago

“Excellent product and customer service .”

Posted 2 years ago

“Cannot review i didnt receive my package yet and its been 2 weeks….. very disappointed”

Posted 2 years ago

“I made an order on NOV 29th 2021. It's now 12/14/2021. No light in my hand. No communication from Lumadent. I've called and talked to CS reps with empty promises of my light shipping soon. I will never recommend or order another produce from them again. I've made my complaint known to Lumadent for over 1 week now and no one has even contacted me. DR. W”

Posted 2 years ago

“Fantastic product. Very fast delivery. Many thanks.”

Posted 2 years ago

“Lumadent provides a novel product that has a lot of potential. The loupes take some time to get used to using but I can fewl a difference in my neck and upper back stiffness. These loupes do help. The downfall is in the quality of their product. I have had a couple of breaks and they must be sent in for repair. My previous pair of a different brand functioned for 5 years with no problems at all. These lasted 2 months before the optic dislodged from the lens, and a month later the right hinge fell apart.”

Posted 2 years ago

“Great service”

Posted 2 years ago

“Great product! Awesome rep Josephine Medina!!!”

Posted 2 years ago

“Love my lumadent light! But I must say customer service and delivery is quite slow. Took someone 5 days to respond to my email query, and the order for accessories on 26th Nov has yet to arrive till date.”

Posted 2 years ago

“The quality of Lumadent illumination products is good. However, the reliability of said products, in my experience, is poor. One of the control cables from this purchase does not work and as a result, I will be lodging a warranty claim”

Posted 2 years ago

“The delivery was very quick and hassle free although it was a long journey from the US to New Zealand. The products were packaged nicely and safely with very clear instructions.”

Posted 2 years ago

“Awesome light!”

Posted 2 years ago

“Very lightweight and comfortable. Just what I was looking for. Thanks!”

Posted 2 years ago

“Very happy with the service! 👏🏻👏🏻👏🏻”

Posted 2 years ago

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Lumadent is rated 4.0 based on 378 reviews