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Lumadent Reviews

4.0 Rating 378 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 378 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has been two weeks since I made the order from Malaysia but my purchase is not even out of the United States yet!”

Posted 2 years ago

“Still have not received the universal mount and Univet mounts order. Have emailed LumaDent but no reply on when it will be sent.”

Posted 2 years ago

“I placed an order on NOV 26, 2021 for a loupe light. It is now DEC 12/07/21 and I have no email indicating that my purchase has been shipped. I called lumadent customer service two times last week asking about my order and was told it would take 24-48 hours for them to ship my order; but those were empty promises. Customer service as well as communication has been very disappointing. I'm thinking about canceling my order now.”

Posted 2 years ago

“Its been more than 2 weeks since I placed the order. I haven't received the item. I emailed to request an update on the order status. I haven't received the reply.”

Posted 2 years ago

“Great company, ships quick!”

Posted 2 years ago

“The wires give out after about 1 year. For such expensive lights you’d think that wouldn’t be a problem.”

Posted 2 years ago

“Lumadent is a great company that produces great products. Josie J was very helpful and made my experience easy. I would highly recommend this product to all dental professionals.”

Posted 2 years ago

“I’ve ordered from the past and have never had any issues, products and service have been fine. I ordered a battery a few weeks back as my current one keeps dying and the battery hasn’t been shipped yet”

Posted 2 years ago

“Lumadent was easy to order from and the quality and function of the product is what was expected from their descriptions.”

Posted 2 years ago

“My order not recieved till now”

Posted 2 years ago

“As always good price and quality product. Would highly recommend”

Posted 2 years ago

“I bought a Lumadent uniLUX HL360 headlight and two batteries at the beginning of dental school, and am still using it in my first year of general practice as a DDS. It has the right balance of brightness, battery life, not being bulky, and a good value. It has been used daily for years without issues. I have a different brand of loupes but am very glad Lumadent was able to make the headlight compatible with the loupes. I would highly recommend Lumadent.”

Posted 2 years ago

“Great light for a great price and very fast shipping!”

Posted 2 years ago

“Have used other headlights in past. Having used Lumadent for over six years now. Purchased a second as a backup. Almost half the price of other lights on the market. A great value.”

Posted 2 years ago

“Great customer service!”

Posted 2 years ago

“Love it! Wireless is amazing! It’s light weight and battery lasts pretty long. Easy to install.”

Posted 2 years ago

“I just received my light yesterday and it is very weak compared to the DFV light I was using before. I’m disappointed. Set up itself was easy and lightweight.”

Posted 2 years ago

I've forwarded your issue to our Solution Team. Expect someone to reach out to you to make sure things are working as intended.

Posted 2 years ago

“Excellent service. Very happy ☺️”

Posted 2 years ago

“Its been more than a week that i ordered the light but i haven't received the shipment yet. Can someone please look into it?”

Posted 2 years ago

“Great quality light, easy to assemble.”

Posted 2 years ago

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Lumadent is rated 4.0 based on 378 reviews