Lumadent Reviews

4.0 Rating 389 Reviews

71 %

of reviewers recommend Lumadent

4.0

Based on 389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

How do I contact Lumadent?

Helpful Report

(4 months ago)

You can contact Lumadent by Email, Telephone and Live Chat.

Helpful Report

(4 months ago)

84.62%

Industry Average

“ Came to the office for their residential sale and Josie and Samuel were so patient and kind! I spent hoouurrsss trying on loupes and they were both so patient and amazing for helping me find the right fit, perfect IPD, and ones that would work with my small nose bridge. Sam and the project manager were so sweet to work with me in finding the best price and warranty for the loupes. Lumadent has always had great customer service! So happy to see they continue to live up to their amazing reputation! Thank you Josie and Samuel! ”

- Stacy Her

“ I was originally not pleased with the customer service regarding one of my products, but I think it's because my messages were getting mixed up between different individuals in the customer service side of the company. ”

- Anna Young

“ First off, friendly and immediate customer service when I walked in without an appointment. I had a problem with my battery which I have had and used extensively for over a year. I knew it was out of warranty and I expected to pay, at the very least, to fix it, or, to have to buy a new one. Instead, they gave me a brand new one for free and explained how much they valued me as a customer!!! Most Excellent! Made my day :) ”

- Gretchen S.

Lumadent Reviews

Customer Service - Good