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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
Cleaning performance is amazing and very innovative design. Battery could be a bit bigger and maybe the hose is a tad to short (can't be extended enough).
Helpful Report
Posted 4 years ago
Hi Thomas Thank you for writing your review and for providing us with your detailed feedback and suggestions. This is definitely helpful and I will be passing it along to our engineers for review. Thanks again! The Lupe Team
Posted 4 years ago
very nice, but expensive, reason for only 4 stars , is that the tools are always falling out of the holder, whilst using
Helpful Report
Posted 4 years ago
Hi Wayne, Thank you for taking the time to review our Pure Cordless. Regarding the tools: when I use my Lupe, I double check the tools are slotting in from the top into the holder & swivel the longer accessories behind the stick handle, so they are out of the way. I hope this can help improve your vacuuming experience. The Lupe Team
Posted 4 years ago
This was a spectacular product upon opening. It felt solid. Pros: 1 VERY powerful suction/vacuum 2 Solid Build and quality materials 3 eco friendly company 4 quiet operation 5 cool overall attraction and feel Cons: 1 Very narrow vacuum head (the part that meets the floor. This means it takes more passes compared to an average vacuum. 2 The hose was so incredibly stiff and short that it caused me frustration. Though it seemed to be long-lasting material, I had my hand cramp up several times in a few minutes just to do basic vacuuming with attachments. For the record I'm a 30 year old male who works with my hands. I couldn't imaginey grandmother or someone meek attempting to use the Lupe with ease. 3 Weight: This vacuum is clearly well-built with good quality materials. It is so good that the weight is too much for an average person. Compound that with the self-propelled roller that is far too slow and you get a frustratingly slow vacuuming job. It felt like brakes were applied and I continually fought the vacuum. That is what really drew the line for me to return it. 4 The vacuum "head" has a bump on it. One half of it fit under the overhang of my cabinets and the other half got stuck because of it's height. This was another bothersome aspect I did not expect. (The replacement vacuum I currently have features a sleek, symmetrical head that fits perfectly under my couch and cabinets). 5 Portable mode or whatever it is called when you separate the main pieces, to vacuum stairs for instance, the unit is heavier and awkward to maneuver - again, without your hand(s) cramping up. The feet are not quite sufficient in my opinion. 6 No lights. Our new vacuum has a strip of LED lights that make an enormous difference in the effectiveness and enjoyment of spot vacuuming. 7 Price. The product is premium and did not feel right once I began using it. I only used this one time before returning and realized I had made the wrong choice for your household. It is a great vacuum overall but did not suit our needs. I cannot comment on the longevity of the unit or the battery life.
Helpful Report
Posted 4 years ago
Hi Samuel, Thank you for taking the time to review our Pure Cordless. We really do appreciate constructive customer feedback & I will pass your comments to our engineering team. The Pure Cordless cleaning head is 260mm wide which is comparable to most vacuum cleaners on the market. Our engineering team is currently working on a longer hose attachment that will be available later this year to purchase from our website. Although the Pure Cordless vacuum cleaner only weighs 4.6kg/10.1lbs in upright mode and 0.5kg/1.1lbs in handheld mode, the intense suction power means that it creates some resistance (especially on carpets) and can feel harder to manipulate at times – this however means excellent debris pick-up (including fine dust). The Pure Cordless cleaner head is 75mm high so, although it is asymmetrical, it should fit under most furniture – that being said, we will pass your feedback onto our engineers. With regards to LED lights, we felt that it was not in line with our ethos of innovating what should, not what could and that, due to the strong suction power of the Pure Cordless, there was no need for front lights. Thank you again for reviewing our Pure Cordless. The Lupe Team
Posted 4 years ago
Love that it is cordless, not heavy and looks like quality. Works great on hardwood floors, but mine is not working on carpet. That is not good at all, especially for the price! I have contacted Lupe and hope they can help. Unfortunately I purchased this during the busy holiday season and have not had time to deal with this. I hope I am given more time to return or resolve.
Helpful Report
Posted 4 years ago
Hi Guadalupe, thank you for taking the time to review our Pure Cordless. We were sorry to read that you have had trouble with your machine on carpets. Your new brush bar in on the way so please let us know how you enjoy your Pure Cordless going forward. The Lupe Team
Posted 4 years ago
Since first reading about the development of the Lupe technology vacuum cleaner I decided that I had to have one. Well I now have one and it has met all expectations, I am delighted with it and can highly recommend it.
Helpful Report
Posted 4 years ago
Hi Carole Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Love my Lupe! It works so well
Helpful Report
Posted 4 years ago
The suction power is great. But there's a design issue with the trash bin where pet hair and debris will get stuck in the middle of the canister. And since the canister is L-shaped, have to use a stick to pull out the stuck debris. Also the cyclone is difficult to remove and once it is removed, now dust is coming out from both ends. The trash bin lid also require two hands to open. How do you expect elderly folks to use this daily? Look at Dyson V11 on how easy to empty the bin and easily to remove the entire canister. I bought one for myself and one for my in-law and had to return both for it is very difficult to operate.
Helpful Report
Posted 4 years ago
Overall good at cleaning and easy to handle A bit unpleasant type of noise and bad with hair otherwise no complaints
Helpful Report
Posted 4 years ago
Hi Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers. I will pass your comments & suggestions back to our engineers & design team for their review. Best regards The Lupe Team
Posted 3 years ago
Impressive pickup. Long battery life. Things I would like to see. Longer hose. Headlight. Handle 8n front to pick it up. Shoulder strap.
Helpful Report
Posted 4 years ago
Has good suction power on smooth surfaces, however build quality is poor hoses have split in less than 7 months. Battery already lost power and doesn’t last long at all. Ergonomically terrible when using hoses instead of upright.
Helpful Report
Posted 4 years ago
Prime suction, helps my carpeted floor dust free
Helpful Report
Posted 4 years ago
Hi Vara Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Does everything I want and is quite flexible. Prefer the bottom heavy style to Dysons top heavy.
Helpful Report
Posted 4 years ago
Hi Bjoern Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Great product recommended by cleanliness maniac!
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Posted 4 years ago
Hi Matuesz Thank you for your positive comments! We will make sure this is fed back to the team Thanks again The Lupe Team
Posted 4 years ago
I have a very demanding job for a Hoover in my household we have a 7 bedroom house with 5 receptions and this machine is a game changer! It is light in weight ,diminutive in size but a monster when you put it to work ! The parts are all beautifully engineered and solid everything strips down so it can be cleaned thoroughly.The level of suction is mind boggling las is the amount of debris it removes.This is the best vacuum I have ever owned and I have had them all trust me Thankyou Lupe !
Helpful Report
Posted 4 years ago
Hi Craig Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
This is a great vacuum and gets the job done in our house with both cat and a dog. It is a bit heavy and hard to maneuver sometimes
Helpful Report
Posted 4 years ago
Hi Stefan Thank you for taking the time to reach out regarding your experience. I will share your thoughts and feedback with our team directly for further review. Kind regards The Lupe Team
Posted 4 years ago
Excellent vacum
Helpful Report
Posted 4 years ago
Hi Thank you for you positive comment. I will make sure this is fed back to the team The Lupe Team
Posted 4 years ago
This is a very powerful vacuum...and I don’t mean amongst other cordless vacuums...I mean amongst all vacuums that I have owned. I have owned many...from miele to lindhaus to sebo to nilfisk....this small cordless vacuum is as powerful as them all. Watch the explanation of the suction on YouTube...search for “vacuum wars.” Add to that the fact that I really do get about 60 minutes of use between battery charges, and I am very happy with this purchase.
Helpful Report
Posted 4 years ago
Hi Stephen Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Seems like really good quality. Almost fun to use.
Helpful Report
Posted 4 years ago
Hi Thank you for your positive comment! I will ensure this is fed back to the team Kind regards The Lupe Team
Posted 4 years ago
An amazing machine. Finally, after purchasing expensive useless vacuums comes this sucker. It is light, moves beautifully, and sucks extraordinarily.
Helpful Report
Posted 4 years ago
Hi Thank you so much for taking the time to review our Pure Cordless & for your positive comments. We really do appreciate customer feedback & I will make sure this gets back to our team. Kind regards The Lupe Team
Posted 4 years ago
Overall I am pleased with the vacuum. I was surprised how long the battery lasts and how quiet it is. I only have a few issues: 1) The front roller tends to collect dust/lint and so it will randomly drop a wad of it as you're vacuuming. 2) It has a lot of trouble with certain piles of carpet/rugs and will get jammed; I realize it is very low to the ground to improve suction but sadly that means I can't use it everywhere I would with my old vacuum. 3) Would be nice if it remembered the last settings used when it's turned on/off. Other than that, I've found it very good and love its ability to be easily taken a part for maintenance. The removable battery is also a big boon. I look forward to seeing what future iterations of the vacuum will look like!
Helpful Report
Posted 4 years ago
Hi Andrew, Thank you for taking the time to review our Pure Cordless. Some types of deep pile carpets may cause the brush bar and roller to stop. Try decreasing the power and then try again. May I also share this link which should be helpful: https://lupetechnology.com/pages/get-the-best-out-of-your-pure-cordless. We really do appreciate constructive feedback & I will pass your comments to our team. The Lupe Team
Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews