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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
We only just received the vacuum, so we can't speak to its longevity, but its an impressive instrument nonetheless. The packaging and overall design is simple and gorgeous, it was simple to put together, and we cleaned our entire 1000 sqft home on a single charge. Some other unexpected things: its nice that it is cordless and can stand upright with no assistance and not fall over, its an entirely different sound compared to most vacuums (not nearly as loud), and the suction power is top of the line, we could see a path where we vacuumed on our hardwood floors. Provided that it lasts for years, I can say that I'm very pleased with the purchase. As a mechanical engineer, I'm incredibly annoying when it comes to design and utility, but I'm very impressed with this vacuum!
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Posted 2 years ago
only used it twice so far, but loved the ease of it so far! Great directions/packaging......very nice looking vacuum. :)
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Posted 2 years ago
I like it but it's a bit heavier than i thought, But the suction power is incredible
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Posted 2 years ago
Good service. Fast delivery. Powerful.
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Posted 2 years ago
Seem good so far.
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Posted 2 years ago
After already hoovered my carpet with my henery I was absolutely shocked to see the amount of dust in the bin, I took it to my daughters and result was the same. I can’t rate it highly enough. I can’t fault it on any level. I’m in my ‘70’ s’ so ease of moving it around is essential. Do I think it’s worth the price I paid? Definitely
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Posted 2 years ago
Customer service was really beyond superb - I’ve never come across a company quite like it. So quick to respond and completely customer-focused.
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Posted 2 years ago
Power to weight is very good. I have 2200 square foot home and one battery charge will cover all the floors. Excellent on hardwoods and rugs.
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Posted 2 years ago
I have wanted to love this vacuum and I just cannot. I do love that it has a nice charge life, but the suction, the ease of maneuvering it to thigh places and the frustration to get the contents emptied has been so aggravating that I hate vacuuming. I had another brand vacuum that I loved and was so looking forward to loving this vacuum. It’s super disappointing after spending over $500.
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Posted 2 years ago
Thank you for posting a review & I'm so sorry to see you have been disappointed. If the suction has dropped there may be a blockage somewhere. Additionally, the top of the bin section can be removed for cleaning of the cyclone & filters & emptying any collected debris. Please do get in touch with us & we'd be more than happy to work with you to get these issues resolved Best regards The Lupe Team
Posted 2 years ago
When a part broke whilst still in the guarantee period I contacted James at Lupe via a webchat.I was impressed his efficiency and the new part was sent to me within days. Great service.
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Posted 2 years ago
The simple, unique design does not compromise the power of this vacuum. Battery life is excellent and produces a dependable machine to get the job done; whether carpet, hardwood floors, tile, or upholstry. The easy to shift to a hand-held tool to remove dust or crumbs from cracks is wonderful. I did have problems with the initial unit shipped to me, and the quick response of the Lupe team to get me a replacement was commendable. I am most pleased.
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Posted 2 years ago
Had a faulty charger and it was immediately replaced without a quibble. Great friendly service, thankyou The hoover is great on wooden floors and doing edges with the tools but no good on shag pile rugs.
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Posted 2 years ago
Customer service is a 10 out of 10!! Any questions I had they were very prompt on getting back to me and worked with me on everything. I would def recommend this vacuum to anyone who’s in the market for a stick vacuum! Great Customer service goes a long way in my eyes.
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Posted 2 years ago
Battery life horrible.
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Posted 2 years ago
Hello Bobby Thank you for your feedback. The Pure Cordless battery life is as follows: 1. Eco: power level for maximum cleaning time, up to 60 min. 2. Normal: default level that is suitable for general use, up to 30 min. 3. Max: enhanced power for particularly dirty areas, up to 15 min. If your battery is not lasting this amount of time please contact our technical team and we will be happy to assist. Kind regards Lupe Technology
Posted 2 years ago
Hello Team, Your service and suppport is excellent but unfortunately I received the tool that you have sent which would end up having the same problem in few months of use as it’s not ups harder to a better design/build. With regards, Vignesh.
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Posted 2 years ago
Hello Vignesh Thank you for your feedback. We appreciate any feedback we receive and will pass this information on to our design team. Kind regards Lupe Technology
Posted 2 years ago
Excellent vacuum cleaner. My wife and I are very happy with it. Very practical, easy to use and to carry around the house. Easy to clean and it is very nice to look at. My wife in particular loves that it can stand by itself and no fixtures are required on the wall. On the negative side, I think that more batteries would be desirable, but we understand that the technology is not there yet so we purchased the version with two batteries; additionally, I think the hose is a little stiff and the accessories could last longer.
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Posted 2 years ago
Hello David Thank you for your feedback, we will pass your suggestions onto our design team. The hose does loosen with time but stretching it out fully may speed this along. Kind regards Lupe Technology
Posted 2 years ago
After not even 1 month and my battery lights 1&2 are flashing meaning incorrect charger. I am using a Lupe factory charger that came with my vacuum to charge it and have only used the vacuum maybe 5 -10 times. Please help me fix this issue. I really liked the vacuum otherwise.
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Posted 2 years ago
Thank you for reaching out & I'm so sorry you are having battery trouble. We can get this sorted out for you. One of our team will contact you Best regards The Lupe Team
Posted 2 years ago
Overall I’m very happy with the Lupe vac. Great suction and features, no cord, no bags, adjustable to all surfaces, and did I mention- great suction! I do find using the attachments awkward and not as easy, but worth the inconvenience for overall plus’s. Maybe a longer hose to make it easier to maneuver and reach areas easier? My husband is thrilled that we can buy replacement pieces if needed and that’s a bonus! I would have rated it excellent if better way of using attachments, but I’m sure you’ll figure that out!
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Posted 2 years ago
Hello Thank you for your review. We appreciate any suggestions we receive and will pass this on to our design team. Kind regards Lupe Technology
Posted 2 years ago
THE best vacuum ever! It's amazing. I absolutely love the ease of using and cleaning it, I love the amazing suction power and the battery life, even in "high" mode. Well worth the price, it's sleek, looks kind of like Eva from Wall-E and works amazing. My sister has a dyson (so did I at one point) and after she visited and used my Lupe, she decided to get one and get rid of the dyson.
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Posted 2 years ago
Hello Evinnia Thank you for your review of our Pure Cordless. We hope you and your sister continue to enjoy using 'Eva'. Kind regards Lupe Technology
Posted 2 years ago
Light and yet powerful We love our new vacuum Thanks
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Posted 2 years ago
Thank you for posting your review. Kind regards Lupe Technology
Posted 2 years ago
Lupe Technology is rated 4.5 based on 694 reviews