London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,408 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,408 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A stress-free experience at a very reasonable price.”

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Posted 9 years ago

“We stayed in the mid term car park and it was easy to find, the buses picked up regularly and there was plenty of room for our cases and pushchair. When we arrived back from our break the bay we needed to go to for the bus was clearly signposted.”

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Posted 9 years ago

“excellent service”

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Posted 9 years ago

“We always use the Priority Parking service, which is brilliant. We drop off the car right next to the terminal, and pick up at the same place. Staff are always friendly and courteous, and the service represents good value for money. Highly recommended!”

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Posted 9 years ago

“The web site is very clear and it is very quick to make our booking. We have to use the disabled parking area and on arrival there is always plenty of space and the bus stop is right next to the parking with plenty of seating in a shelter out of the wind. You have to press a buttom and speak to the control people to ask for the bus to pick you up as the normal route now bypasses this row of cars to make a quicker exit presumably when there is no one waiting at the disabled stop. We have travelled with a mobility scooter and the driver was very helpful- immediately lowering the ramp so my husband could drive straight on, and ensuring we had time to get settled in place before he set off, he also helped me get on with the two suitcases . The bus stop at the air port is a little way away from the entrance down a bit of a sloping pavement, but there is a call button for assistance for a wheelchair to be brought from the terminal. All in all we find using the car park at Luton very stress free and easy .”

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Posted 9 years ago

“very close to terminal”

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Posted 9 years ago

“Easy quick and great value! The only downside was that when we put the ticket into the machine on exit, the barrier wouldn't raise and the display said we owed £250! however, we pressed the "assistance" button and the lady couldn't have been more helpful. After checking our reservation in a matter of seconds, we were on our way. She had a very pleasant manner and was very efficient. We booked the short stay car park and there was no option to park in a disabled spot for more than 45 minutes...although you can park longer in the mid and long term car parks at Luton. However, would thoroughly recommend Airparks. We have used them before and will definitely use them again.”

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Posted 9 years ago

“Like the fact it's close to the terminal, know where the car is whilst away and have always found the transfer time to be quick and efficient. Cost is reasonable and given where we are travelling from it is easiest for us to park there than travel elsewhere.”

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Posted 9 years ago

“Very fast - just drop the car and go! Staff are very efficient - no waiting....”

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Posted 9 years ago

“Very convenient and superb customer service.”

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Posted 9 years ago

“Very easy service. Just drive up, park, leave your keys & enjoy your holiday. Car was waiting outside terminal entrance on return. Will use again.”

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Posted 9 years ago

“Easy to park, system recognised me as soon as I arrived. Bus service very good. Great price for the length of stay.”

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Posted 9 years ago

“Easy to book, Clearly signposted on arrival, Reliable shuttle bus service, No issues on departure - the ticket worked as it is supposed to. Highly recommended.”

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Posted 9 years ago

“Very close to airport, so very quick transfer. Easy to find space and frequent transfer buses. Booking and entry/exit all work well.”

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Posted 9 years ago

“nothing to complain about!”

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Posted 9 years ago

“I have always found the service for the long-stay car park to be extremely reliable. The drivers are considerate and pleasant.”

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Posted 9 years ago

“No problems :)”

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Posted 9 years ago

“excellent”

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Posted 9 years ago

“The medium term parking was very straightforward to use, with good shuttle bus service to the terminal.”

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Posted 9 years ago

“Very impressed with their response to my car battery being flat when I returned at 11pm (owing to leaving interior light on). Went to the car park office to report it and they said to return to my car and await a van, which arrived within 10 minutes. The driver jump-started the car, checked I was happy, and was off. No complaints or fees or long waits--excellent.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,408 reviews